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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Purchased for my 1998 Mustang GT/ Auto Trans/Convertible.
NOT MADE FOR AN AUTOMATIC TRANSMISSION CAR, SO READ THE DESCRIPTION THOROUGHLY BEFORE MAKING A MISTAKE ORDER.
I ordered a strut brace for my 23 scat pack challenger because it already has a cracked windshield with no sign of impact I believe it's because of the flex these cars have with high torque engines and it was packaged very well and delivered super fast. I was really amazed at how quick the item arrived, wish every company had this kind of service
I ordered a coat back in October hoping to get it before Christmas. That's not going to happen now. I don't understand why it is on back order for 12+ weeks. SKU-*******C not happy about this...
Excellent street pads. Very smooth and linear. Feels soft but also bites well and has very good stopping power. Important: these pads have rubberized shims that eliminate daily driving squeal. Reduced dust. Excellent pricing and very fast shipping. Thx for getting me set up before Christmas. Very satisfied. Will shop here again thank you!
It was great that you guys notified me of an open box buy for the wheels I was looking for. Great bargain for me considering I couldn't afford to buy them at full price at the moment. Greatly appreciated. Now just have to wait for the 20x8.5 to come up for a deal for the front. Lol. Great service as always guys.
Easy not too difficult to order or navigate the website but the time it takes to ship an order from when an order is placed is too long
Hello Kenneth,
Thank you for your recent order and we do apologize for the delay in receiving your Spectre Performance Cold Air Intake with Red Filter; Polished (05-09 Mustang GT). It is our goal to have the items shipped to the customer in an expeditious manner, and we were disappointed to see that there are delays in shipping the Cold Air intake to you. We received tracking for the order and the tracking is 490732541946 and the shipper in Federal Express.
Due to this situation and the inconvenience you experienced with this order, we added a $35 promotional credit to your account. This can be used on a future order at AmericanMuscle. Please note, this credit is valid until 3/31/2026.
If you have any additional questions or concerns please contact us and we will be happy to assist you.
Thank you,
Amy
Got an Email From you that Advertised Free Delivery... Didn't Work Out That Way... Just Saying...
Other than That I Love Your Products... Just Not the B. S.
Hello Randy,
Thank you for sharing your feedback with AmericanMuscle regarding an email you received that advertised free shipping. We do apologize for any frustration and inconvenience this issue may have caused you.
We do offer free shipping on orders over $149. If you received an email sharing that you would receive free shipping on an order, regardless of the amount of the order, please send a copy of that email to us along with your order information to Satisfaction@AmericanMuscle. com and I will be happy to look into this situation further for you.
If you have any questions or concerns, please contact us and we will be happy to assist you.
Thank you
Amy
Talked with a sales rep, and they answered all my questions. Even helped me with a discount. Will be looking to American Muscle for all my Mustang needs.
I´ve tried to find a lot of mods for my car and the best is AM by far, support is friendly and they´ll always give their best for make customer satisfied, and I´ve never had any kind of problem with delivery on any of my orders.
I searched American muscle for the parts I needed for an 03 mustang gt! No problems whatsoever finding the parts I needed and they are an exact fit these guys make it so eassyyyyyyy! Thanks American muscle
While looking for the 2 rear bump stops for my wife's 2007 Mustang GT, I found them on another site for $35.98 each x 2 = $71.96.
I decided to search a little further and found a set of 4 (front and rear) on American Muscle for $50.10, that's $21.86 less! It gets better, tax and shipping was included in the $50.10!
Thanks American Muscle, I can fix wife's ride and save a few bucks!
They handled a problem I needed to get resolved, and I received the answer I was looking for. I then placed a new order, which was handled very professionally.
Great group to work with.
Items I order are always great and quality excellent and exactly how they describe it but I don't like that when you look in catalog there is one price (which is always lower) then the price when you place order. I have been ordering since 2021 and I have never gotten an item for the price advertised, it is always higher. Every time I call about it I am told the catalog is out of date but yet it's the catalog they send me when I request one.
I am beyond frustrated with AmericanMuscle. The product I received was cheaply made, weak, and nowhere near the quality that was advertised. The materials feel flimsy and low-grade, like something that would crack or fail after minimal use.
Fitment was terrible. There were noticeable gaps left after installation, which makes the product look unfinished and poorly engineered. For something marketed as vehicle-specific, this is unacceptable.
What makes this even worse is the price. This product is grossly overpriced for the quality you receive. I genuinely feel ripped off. If this were a budget part, I could understand some compromises—but at this price point, there is absolutely no excuse.
Quality control clearly isn't a priority here. I expected far better from a company with AmericanMuscle's reputation, and instead I got a product that feels rushed, cheaply manufactured, and not worth even half of what I paid.
This experience completely killed my trust in this company. I will never buy from AmericanMuscle again, and I'm leaving this review to warn others before they waste their money like I did. If you care about quality, fitment, and getting what you pay for, look elsewhere.
Hello Neto,
Thank you for sharing your feedback regarding your recent order from AmericanMuscle. We are disappointed to hear that you were not satisfied with the quality of the item that you recently purchased from us. If you would like to set up a return for a refund, we would be happy to assist you with this request. You can contact our Customer Service at 610-990-4562, or you can initiate the return through our customer portal which is orders.AmericanMuscle.com. If you have any questions or concerns, please do not hesitate to contact us,
Thank you,
Amy
Been coming in with orders and they have been fast on delivery and the right part for a decent price. Will definitely be coming back for more, also recommended my friend who has a 2020 mustang.
I accidentally ordered items to a previous address and requested to change tonthe correct address. I was denied and was told to cancel the order to receive store credit. Once I received my store credit, I was unable to use it and the tech people were unable to help. Such a big mess over a little mistake that I felt could've easily been corrected.
Cesar, Thank you for sharing your feedback regarding your recent order with AmericanMuscle. We reviewed your order and we apologize for the frustration this caused you. We show on the initial order that you used PayPal to make the payment and unfortunately with PayPal, once we place the order, we are unable to make changes to the address. We also show that there were issues regarding the email address linked to the order that had the store credit issued. We show that you contacted our Customer Service and one of our representatives was able to assist you with completing the sale. We do apologize for this situation. We issued you $30 promotional credit to your account, and that will be good until 3/31/2026 for use on a future purchase. If you have any questions please do not hesitate to contact us.
Thank you,
Amy
Whenever I need a part or something to add some style or power I look here first. Parts always fit. They are delivered quickly and intact. And the prices are reasonable!
I order a set of quarter window covers for my shelby gt500. I received them, the box said Kona Blue on it, yet they were black. I was getting ready for acar show. I had to send them back. Apparently I wont get a store credit until they receive the return and process it before I can use the refund to buy again! It was their fault. I believe they should have swapped them out for the correct ones as soon as I shipped them back.
Hello William,
First, I want to thank you for being a valued member of our Military, Medical, and First Responders program, we thank you for your service.
Thank you also for sharing your feedback with AmericanMuscle regarding the issues you experienced with the MMD Eleanor Style Window Scoops; Pre-Painted; Kona Blue Metallic. We apologize that you ordered these in Kona Blue Metallic and when you received the item, they were not the item you were expecting.
We show that you reached out to our Customer Service team and they were able to assist you in setting up a replacement order and this shipped to you on 12/16/2025 and the expected delivery date is 12/18/2025.
We can understand your frustration when you were preparing your Mustang for a car show and you received an incorrect item. Due to this situation and the setbacks you encountered, we issued you a promotional credit in the amount of $35 to use on a future order. Please note, this credit expires on 3/31/2026.
If you have any additional questions or comments please do not hesitate to contact us.
Thank you,
Amy
Ordered parts for my GT500 Logan sales rep helped me to ensure parts fit my make and model great service a fast shipping. Excellent co to deal with!
I have not rec'd them yet. Will let you know with pictures.
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Hello Jesse,
Thank you for your feedback regarding the delays in your order for the Ford Mustang Soft Shell Jacket; Black; XL you ordered in October. We apologize for the delays in having this jacket shipped to you and your frustration is understandable in this situation. Unfortunately we do not have a time frame to when we will have this item back in stock. If you would like to cancel this order, please contact us and we will be happy to assist you with this request.
Due to this situation, and to thank you for being a valued customer, we added a $35 promotional credit to your account, This credit can be used on a future order and is valid until 3/31/2026.
Jessie, thank you again for your understanding of this situation.
Thank you,
Amy