On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.
With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.
A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.
A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
You might as well do it yourself. A Place For Mom did nothing. I was looking for assisted living for my mother and was told by the referring nursing home they would set up tour appts. And all kinds of things. They called once and the only thing they did was give my name out to every assisted living place in town so I was inundated with phone calls. The "advisor" was in another city and did not know neighborhoods here. I had to set up all tour appts. And find prices myself. She did not answer emails gave me a long distance phone number and finally called back after we had chosen a place. I'm sure she got a commission for doing NOTHING.
I tried this place for some real help but was pretty much turned away When I said that we only had $4,000.00 per month that we could afford. My dad needs real help and I promised my mom that my dad wouldn't go to a nursing home. I was seeking home respite care and they wouldn't help. I believe that they are just looking for the quick buck from fools that would use them.
Can't believe the announcer on the Place For Mom television commercials is Chris Ruleman aka Chris Andrews a registered sex offender who served over three years in prison on child pornography offenses.
Same here. I found A Place for Mom to be pretty useful but I don't know how much I trust them. They are probably just trying to get me to place my loved one in an Alzheimer's home or some lousy nursing home they get paid for. But I still used them for leads.
I was checking out this site. I was hopeful that it could be helpful. After reading reviews online, I am not planning to use this company.
I didn't find A Place for Mom to be very useful because all their "Senior Living Advisors" I didn't feel like I could trust since the company gets paid for placing seniors. So if the best option for one of your parents is to live somewhere outside of the A Place for Mom network of affiliates. The company tries to make it sound like it's okay that they get paid for their recommendations since their service is free for us, but I don't think it is okay.
A Place for Mom gets paid based on referral fees from the senior living communities it recommends and provides information on, so I find it very hard to trust any of the information on the site. That means their real paying customers are the senior living companies, not the consumers who use their site. Good businesses shouldn't take referral fees. Aplaceformom's tag line "Trusted Senior Living Advisors" seems spurious. Instead, I would recommend the federal government's elder care locator site: http://www.eldercare.gov/
Answer: A Place For Mom is a very dangerous and scary Resource that preys on frail seniors and adult children who are confused at how to find the best Solution for Senior Living. So sad. Chelsia, How can you sell a product that is so deceiving and feel good about it?
Answer: Yes, our Senior Living Advisors can provide you with local, expert knowledge of senior living options in this area. Please contact us at (866) 344-1951 and we will discuss your needs, resources and tools available in finding the right living situation for your loved one.
Answer: Yes, our Senior Living Advisors can provide you with local, expert knowledge of senior living options in this area. Please contact us at (866) 344-1951 and we will discuss your needs, resources and tools available in finding the right living situation for your loved one.
Answer: A: Hi Lynda, thanks for contacting us. Please call (866) 344-1951 and a Senior Living Advisor would be happy to support your search efforts and send you additional information.
Answer: Hi Cathy! Please call us at 866-344-1951 and we will connect you with a local Senior Living Advisor.
Answer: Hi Ann - We would love to help you and your family! Please call us at 866-344-1951 and we will connect you with a local senior living advisor.
Answer: Hi - We are happy to help! Please call 866-344-1951 and we will get you in touch with a local Senior Living Advisor. Thank you!
Answer: In the Greater Louisville (Kentuckianna) metro area there are several I can recommend you consider based on our tour of recommended facilities in Southern Indiana. As residents of Southern Indiana, just across the river from Louisville, we chose Silvercrest in New Albany Indiana. They offer independent living in freestanding apartments as well as assisted living and also more complete care for those needing it. We also really liked Traditions at Hunters' Station in Sellersburg which has identical options, and Bennett House in Clarksville, which offers assisted living and additional services but does not have independent living. Some of these do have limited Medicaid beds in their nursing facilities.
Hi Rachel,
Thanks for your feedback. We disclose on our website, in our advertisements, and in our communications that A Place for Mom is paid by our participating providers and communities. Because we are paid by our participating providers and communities, we are able to offer you a completely cost-free service. Families are welcome to do their own research to explore communities and services outside of our network, and use that information to make educated comparisons.