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A Place for MomReviews 2,351

4.5

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From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 23 days

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Colorado
1 review
0 helpful votes
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GREAT
November 3, 2025

I want to thank the rep. That helped me in securing our wonderful 2 bedroom apartment at Oakridge Crossing in Fort Collins, Colorado. The staff here is wonderful.

Date of experience: October 24, 2025
Louisiana
1 review
0 helpful votes
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Mold
November 3, 2025

A large number of apartments in this facility have a critical mold problem and they are doing nothing to correct it also the kitchen is filthy and has a roach problem you should not be sending people here

Date of experience: October 24, 2025
Nevada
1 review
0 helpful votes
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Superduper came in clutch
November 3, 2025

On a Sunday morning, my parent's oldest friend stated he was ready to talk about senior living. He's 73 and a year ago this wasn't an option at all for him. He was adamantly against it. I immediately started looking up options around us and A Place for Mom popped up. I filled out the questionnaire and BAM! I received a call and all our questions regarding their free services were answered.

Date of experience: October 24, 2025
California
1 review
0 helpful votes
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This was helpful at a difficult time.
November 1, 2025

I was tasked with finding a home for my mother with very short notice.
I was provided information about a number of options, and was able to make an informed decision.

Date of experience: October 8, 2025
Connecticut
1 review
0 helpful votes
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Nice work but overwhelming
October 31, 2025

All the information and assistance was fantastic, however extremely overwhelming how many different facilities reached out and how quickly. I was assisting for a relative and have an administrative background. I spent days and hours fielding companies. It was a lot to deal with

Date of experience: October 2, 2025
Connecticut
1 review
0 helpful votes
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My sister is now safe!
October 31, 2025

With Joanne Neumann's help from Place for Mom, tomorrow we are moving my sister into Brookdale Cape Cod in Hyannis. Thanks to everyone for making it happen.

Date of experience: October 21, 2025
North Carolina
1 review
0 helpful votes
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Great service
October 30, 2025

We were given several candidates for our consideration. All were serious contenders for our sister and she will be moving into one in the near future.

Date of experience: October 20, 2025
Michigan
1 review
0 helpful votes
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Relocation Help
October 29, 2025

The facility I had my wife in closed down and gave me 30 days notice to find a new place for her. A Place for Mom assisted me in finding her a new facility within two weeks and it has turned out to be an improvement over the prior location.

Date of experience: October 19, 2025
Maryland
1 review
0 helpful votes
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Memory Care Assistance
October 29, 2025

In the process of determining potential memory care facilites, A Place for Mom helped our family tremendously. The assistance was appreciated.

Date of experience: October 19, 2025
Ohio
2 reviews
2 helpful votes
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Information to solve a problem
October 28, 2025

Helped me find the right place for my wife in time for her hospital release.My wife is adjusting well and the facility is very nice and close.

Date of experience: October 18, 2025
Pennsylvania
1 review
0 helpful votes
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From my initial contact, I was provided with several possible placements for my family member. Each of these places reached out right away. My case manager was Martin and he offered wonderful advice and kept in touch with suggestions and help.

Date of experience: October 17, 2025
Texas
1 review
0 helpful votes
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A True Lifesaver!
October 25, 2025

My mother-in-law fell and needed to be moved from assisted living to memory care within a 2 week period of time. We couldn't have done it without A Place For Mom. Our assigned case manager was a true lifesaver! Vicki helped me set up tours and followed up after the tour to see how it went. She provided additional options when needed and gave wise guidance when we asked for it. We moved my mother-in-law to her new facility yesterday. She is content, and we know she is safe. We are incredibly grateful to A Place For Mom!

Date of experience: October 15, 2025
Indiana
1 review
0 helpful votes
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Help with mom
October 24, 2025

I was nervous about calling them for help. I am glad I did call them. They were very helpful in getting appointments set up to visit assistant living places. They helped even when it came time to pick a place for her end of life care. I am glad they were around to help relieve the pressure off having to set up all the appointments.

Date of experience: October 14, 2025
Texas
1 review
0 helpful votes
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Poor Communication and Followup
October 24, 2025

I only spoke to our local person once and never had a conversation with the California office or the people that located one place for us. It is not going well where they recommended, and they never followed up to see if it was a good match. I feel like we were left to our own device. I tried to call them, but never got a call back.

Date of experience: September 30, 2025
Florida
1 review
0 helpful votes
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Great Place To Start
October 24, 2025

A Place for Mom was very helpful throughout the process of finding an assisted living community for my elder relative. They were forthcoming with information and helped with recommendations based on the agreed upon criteria. They even helped negotiate initial start up charges with the community we decided on.

Date of experience: October 14, 2025
Texas
1 review
0 helpful votes
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A very good service!
October 23, 2025

I was overwhelmed with the professional service that Marnie did for us to get my Dad the service for home care. Marnie also provided many facilities to contact me for not only tours in Amarillo, Tx, but prices to meet my Dad's need. We went with a great company to help my mother at home to take care of my father. I would mention there name, but this review is for A place for Mom. Major kudos to all the staff that has worked with this company including Jason.
John S.

Date of experience: October 13, 2025
California
1 review
0 helpful votes
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Great service
October 22, 2025

When I first contacted A Place for Mom, I thought it was the name of a memory care facility and not a referral service. Soon after I filled out the form, I started getting phone calls from memory care facilities in the Coachella Valley. I narrowed down my search primary in the Palm Desert, Rancho Mirage and Palm Springs area due to the proximity to our home. Shilah Jackson, Senior Living Advisor, was very helpful in setting up appointments for tours of the facilities. Throughout the search process, she kept in touch with me on a regular basis. By calling me on a regular basis, she helped alleviate my concerns and guilt during this difficult decision of moving my partner to a memory care facility. She kept reminding me that what I am feeling is not unusual and that other spouse/caregivers go through what I was going through. Subsequently, we chose a facility that is a part of A Place for Mom facilities.

Date of experience: October 12, 2025
Virginia
1 review
0 helpful votes
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Search for new senior living home
October 22, 2025

Jill worked hard and diligently for me. She not only came up with recommendations but worked the phone setting up appointments for me. I told her my reason for moving from my current senior living community was budgetary. Jill then spoke to the different communities and negotiated lower rent costs for assisted living. In the end I ended up choosing Commonwealth Senior Living in Hampton.
I have been delighted with the results from working with Jill.

Date of experience: October 12, 2025
New York
1 review
0 helpful votes
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Martina's the perfect guide
October 22, 2025

In navigating this complex issue of dementia care, Martina is a seasoned, sensitive resource and guide throughout the process.

Date of experience: October 12, 2025
California
1 review
0 helpful votes
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We were at a loss trying to figure out where to place our healthy 86 year old parent. We saw a commercial which was a Godsend and immediately without hesitation and a mild assessment of our needs, the process began. It was fast and highly effective and courteous. We were able to place her within a week. Professional service and we didn't have to pay anything for the service. What a plus!

Date of experience: October 11, 2025