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From the business
🔧💡 Ask-Crew connects you with certified experts anytime, anywhere, to solve your everyday technical and home service challenges.
Our professionals are here to provide reliable solutions to your everyday problems.
⚡ On-Demand, 24/7 Support:
Connect with an expert in minutes whenever you need help – no appointments, no waiting.
✅ Certified Experts:
Every expert is vetted and highly qualified, so you get trustworthy answers every time.
🛠️ Every Problem Solved:
From computers, phones, and Wi‑ Fi to home appliances, plumbing, and car repairs – we have an expert for it all.
Our Customer Care team is available 24/7 to assist you.
Feel free to reach out at help@ask-crew.com or call us anytime at +1 888 878-7694.
Ask-Crew Reviews Summary
Ask-Crew has a rating of 4.6 stars from 474 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ask-Crew most frequently mention expert advice, great service and step instructions. Ask-Crew ranks 2nd among Question And Answer sites.
We monitor reviews for authenticity
I cancelled a Walmart online order immediately after the purchase once it was discovered that a hold was placed on my bank account for the total purchase price in addition to the Klarna down payment and payment plan being setup. The Walmart chat referred me to speak with a Karma representative regarding the down payment refund and cancellation of payment plan.
I am so thankful for her help, very knowledgable. I was slow but she had patience with an old lady who switched from android to Apple to run my business. She taught me that I did not have to waste money on a virus subscription, giving me the steps and tips to do the work myself. Thanks again.
Hello Nanette,
Thank you so much for your heartfelt and kind feedback!
We are truly moved to hear about your positive experience, and we're so glad our support could guide you patiently through the transition from Android to Apple—especially while empowering you to manage your business needs confidently and without unnecessary costs. It means a lot to us that you trusted us with this process.
If you ever have more questions or need a helping hand in the future, we'll be right here. Just let us know—we'd be delighted to assist you again.
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
Tech carefully and thoroughly led me making changes to xfinity modem. It appears new gateway modem does not work with some older devices (old ipad, Alexa, ROKU); which xfinty never bothered letting me, or I'm sure others as well, know about. He resolved all my issues. Thanks 'Ask-crew'' for the help!
Hello, Frank!
Thank you for your feedback! We're happy to hear our expert helped you sort out the modem compatibility issue and get your devices connected again. We know how frustrating that can be, especially when the provider leaves out key details.
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
My router was acting up nonstop and I was ready to replace it. The expert guided me step by step, and after a few quick adjustments it works better than ever. Saved me a ton of money and frustration.
Hello, Paige!
Thank you for your feedback! We're so glad our expert could help you get your router back on track and save you from an unnecessary replacement. Smooth connections make all the difference!
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
Picking a vacuum cleaner used to stress me out with all those models and specs. The expert broke everything down and helped me choose one that fits my home and budget perfectly.
Hello Victoria,
Thank you so much for your thoughtful feedback!
We're thrilled to hear that our expert helped simplify your decision by breaking down vacuum cleaner options and guiding you to the perfect fit for your home and budget. We truly appreciate you sharing your positive experience.
If you ever need assistance with future purchases or have more questions, we're here for you. Just let us know—we'd be happy to help!
Best,
Anna, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
I received a suspicious invoice via email. I suspected scam, and wanted verification. And I wanted to remove an app from my computer. All done efficiently and pleasnatly
Hello, John!
We're delighted to hear that our expert provided efficient and friendly assistance. It's great to know that everything was handled smoothly and that you felt supported throughout the process.
Best,
Ethan, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
My gaming laptop was overheating all the time. The expert showed me how to clean the fans and optimize the settings. Now it runs cool again and feels brand new.
Hello Nathan,
Thank you so much for sharing your success story with us!
We're thrilled to hear that our expert's guidance helped you resolve the overheating issue—and that your gaming laptop now runs cool and feels brand new. We truly appreciate you trusting us with your tech needs.
If you ever need more tips or run into any questions down the line, we're here for you. Just let us know—we'd be happy to help!
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
Sven ansered all my questions. He was incredibly patient with me, as I am old and have trouble with electronics. He was a perfect gentleman and relieved my stress by telling me to take my time. Thank you Sven, for your excellent service and patience.
Hello Lorraine,
Thank you so much for your heartfelt and kind feedback!
We are truly touched to hear how Sven's patience, understanding, and calm guidance made your experience stress-free and positive. It means a great deal to us that you felt supported and respected throughout.
If you ever need assistance again, we'll be here with the same care and patience. Thank you for trusting us!
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
A chat on the computer with a very knowledgable and polite woman helped this 84 YO get through the technology jungle handset up my TV. Great help!
Hello, Jerry!
We're delighted to hear that our team provided the guidance you needed. It's wonderful to know that the expert made the process easy and clear for you. Thank you for sharing your experience!
Best,
Ethan, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
Had a mold problem in the bathroom and got detailed guidance with cleaning products, safety steps, and prevention tips. It's spotless now and smells amazing.
Hello, Jonas!
Thank you for your feedback! We're thrilled to hear your bathroom is spotless again and that the guidance helped you handle it safely and effectively. Nothing beats a clean, fresh space!
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +44 7700 170576
I AM new to google workspace Squarespace I was connected to ALEX this man was so patient with me I am slow to some digital sites it was as though he was standing side by side holding my hand he navigated me through line by line, and I was able to achieve what I needed to set up my new DOMAIN. I was trying to figure this out for several days he resolved my issue in less than an hour. I am very grateful to this man he is perfect for the job
Hello, Jeanie!
We're so happy to hear that our expert guided you with such patience and care. It's wonderful that you were able to get your new domain set up smoothly after struggling for a few days. We truly appreciate you sharing your experience with us!
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
I needed curtains that looked good and saved energy. The expert helped me choose the right ones and they completely changed the vibe of the room.
Hello, Aimee!
Thank you for your feedback! We're so glad the expert helped you find the perfect curtains that look great and make your space more efficient. It's amazing how much a good choice can transform a room!
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
Honestly amazed at how quickly I got help. What seemed like a huge problem was fixed in just five minutes thanks to clear instructions. Totally saved me a headache.
Hello, Charlotte!
Thank you for your feedback! We're thrilled to hear your issue was solved so quickly and painlessly. Clear instructions and fast fixes are exactly what we strive for!
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +44 7700 170576
Alex S. Was very patient with me, as I am an 82 year old woman with technical knowledge. He send me lots of messages as it took quite some time for me to understand all I needed to do. But with his patience and knowledge, he solved my problem. Great Service!
Hello, Betty!
Thank you for your feedback! We're so glad Alex provided the patience and support you needed to get everything resolved. Your kind words mean a lot, and we're happy the experience was a success!
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
Setting up a smart doorbell sounded too technical for me, but the instructions were super easy to follow. I feel safer now and love being able to check the camera from my phone.
Hello, Susan!
Thank you for your feedback! We're delighted to hear the setup was simple and that you're feeling safer with your new smart doorbell. It's great knowing technology is working for you, not against you!
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
Ihave been trying to print a form for the past several hours. Your tech Henry S was a hyge help. Walked me through everything and fixed the problem
Hello, Susan!
Thank you for your feedback! We're so glad the tech guided you step by step and got your printing issue resolved after all that effort. It's always a relief when everything finally works just right!
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
Had no clue how to hang a heavy mirror. The expert gave me step-by-step tips about anchors and wall strength. It's now perfectly mounted and looks awesome.
Hello, Martha!
Thank you for your feedback! We're so glad the expert's step-by-step advice helped you hang your mirror securely and confidently. It's great to hear it's perfectly mounted and looks awesome!
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
I never trusted myself with electrical stuff, but the guidance was so clear and the safety tips made me confident. Replaced a light switch all by myself and felt pretty proud afterward.
Hello Stephen,
Thank you so much for sharing your accomplishment with us!
We're thrilled to hear that our clear guidance and safety tips gave you the confidence to successfully replace a light switch on your own—that's truly something to be proud of! We appreciate you trusting us with a task that felt unfamiliar.
If you ever take on more help in the future, we'll be here to help. Just let us know!
Best,
Anna, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
Mary was very patient. She continued to ask questions to make sure that I was completing the steps she indicated. I hope my delivery goes well tomorrow! My friend has a cold. She could use the care package, especially the soup.
Hello Eliane,
Thank you so much for your kind and thoughtful feedback!
We're delighted to hear that Mary was very patient and thorough in guiding you through each step. We truly appreciate you sharing your experience and wish you the best with your delivery tomorrow—your friend is lucky to have such a caring companion.
If you ever need assistance again, we'll be here with the same dedication. Just let us know!
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
Very helpful and patient with me when I was late in replying due to my bad typing. Got there in the end! Good advice and pointed me in the right direction.
Hello, Vera!
We're glad to hear that our expert provided patient and helpful guidance throughout your session. It's great to know you received the right advice and everything worked out well in the end!
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Lori,
Thank you for sharing this with us.
We understand your concern about the financial hold and the double payment situation with your Walmart order. For immediate assistance, please contact our dedicated team at help@ask-crew.com or +1 833 600 0218. They will work toward a resolution.
We appreciate the opportunity to assist you and are here to help resolve this promptly.
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218