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From the business
🔧💡 Ask-Crew connects you with certified experts anytime, anywhere, to solve your everyday technical and home service challenges.
Our professionals are here to provide reliable solutions to your everyday problems.
⚡ On-Demand, 24/7 Support:
Connect with an expert in minutes whenever you need help – no appointments, no waiting.
✅ Certified Experts:
Every expert is vetted and highly qualified, so you get trustworthy answers every time.
🛠️ Every Problem Solved:
From computers, phones, and Wi‑ Fi to home appliances, plumbing, and car repairs – we have an expert for it all.
Our Customer Care team is available 24/7 to assist you.
Feel free to reach out at help@ask-crew.com or call us anytime at +1 888 878-7694.
Ask-Crew Reviews Summary
Ask-Crew has a rating of 4.6 stars from 473 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ask-Crew most frequently mention expert advice, great service and step instructions. Ask-Crew ranks 2nd among Question And Answer sites.
We monitor reviews for authenticity
My phone froze completely and I thought it was done for. The expert calmly walked me through a hard reset, and it's now running perfectly again. Felt like magic.
My experience with Alex was great... but the experience with youtube is not worth what Iam paying for no local channels and we can not seem to change location. After working with it over two days and hours It will much easier to change providers.
Hello Frank,
Thank you for sharing your feedback with us!
We're delighted to hear that your experience with Alex was great, and we truly appreciate you acknowledging his support.
If you have any further questions or need assistance, please don't hesitate to reach out. We're always here to help!
Best,
Anna, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
I have been having this problem for several months, if not years. Today I felt that the information given to me will help me in finding a solution to my problem.
Hello Graciela,
Thank you for sharing your feedback with us.
We're glad to hear that the guidance provided today has given you confidence in resolving a long-standing challenge. We truly appreciate your patience and trust.
If you need further support as you work toward a solution, please don't hesitate to reach out. We're always here to help!
Best,
Anna, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
Daniel V. tried everything he could to sstop the constant rolling on my machine. We were on the computer for almost 2 hours. He was polite and very quick to answer my questions. Final solution is tht I need to call Cricut. Sure wish he could've fixed it. He gave it the old college try!
Hello, Susan!
Thank you for sharing your experience! We're pleased to know our expert worked thoroughly to assist you and kept communication clear and professional during the troubleshooting process.
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
I could not figure out when my profile was not showing up on the website. I was able to get step by step instructions on how to solve the issue
Hello, Sedrick!
Thank you for sharing your feedback! We're pleased that our team provided step-by-step assistance and helped you get your profile working properly again.
Best,
Anna, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
Sven was able rapidly find assembly instructions for a product. The store from which I purchased could not do this, even after spending over an hour on the phone with them.
Hello, Linda!
We're so glad to hear that our expert quickly found the assembly instructions you needed. It's great to know we could assist where others couldn't.
Best,
Ethan, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
My computer screen suddenly locked, a loud beeping noise wouldn't stop, there were various messages on screen, an audible warning to ring Microsoft for help and an 0800 phone number. As my computer wouldn't do anything, I phoned the number, The line was crackly but the man said he was a Microsoft engineer. He told me to press various keys and was quite confusing. He wanted me to allow access to the camera and I said no and put the phone down. He phoned back, twice, each time from a different number, each time crackly. I phoned Ask-Crew for help and quietly and calmly I was talked through checking my computer and checking everything was alright on it. It was. It was a scary experience as the fake engineer told me my computer would totally lock up if I didn't do what he was asking. So thankful to Ask-Crew for their help.
Hello, Carolyn!
Thank you for your feedback! We're so glad you trusted your instincts and reached out for help. Scam pop-ups like that can be frightening, but it's great to hear our expert was able to calmly guide you through the checks and reassure you that everything was safe on your computer.
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +44 7700 170576
The lady was very patient and knowledgeable in the subject matter at hand. She gave me step-by-step instructions. She was an asset to your helpline.
Hello, Lavina!
Thank you for your feedback! We're so glad the representative was patient, knowledgeable, and guided you step by step through the process. Your kind words about her being an asset mean a lot!
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
In just a few minutes, Kate walked me though three simple steps and my digital desk was moving up and down again. She was kind and I am very pleased it was that simple! Suzi
Hello, Suzi!
We're so glad to hear that our expert guided you through the steps and helped you get your digital desk working again. Thank you for sharing your experience!
Best,
Ethan, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
The trimmer looked good, but unable to access the battery compartment. The help recd to step thru was good but still unable to access. Going to return it and maybe another unit will work fine
Hello Elza,
Thank you for sharing your feedback with us.
We're glad to hear the support provided was helpful as you worked through the issue with the trimmer's battery compartment, and we understand your decision to try another unit.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
Wife opened a free account and did not use it and did not cancel before it rolled over. Nick was patient and helpful to resolve this issue. Thanks
Hello, Gerald!
We're glad to hear that our expert was able to patiently assist and resolve the account matter. Thank you for your thoughtful feedback!
Best,
Ethan, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
Daniel V. walked me step by step to resolve the color issues I was having. He was very clear with his instructions, friendly, patient and reassuring. I hope if I have issues in the future I'm lucky enough to have his help again. Thank you
Hello, Dianne!
It's wonderful to know that the support you received was friendly, reassuring, and effective. We truly appreciate your kind words!
Best,
Ethan, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
My chat with Elijah K. Was a great experience. He was able to help resolve everything with great ease. Will definitely get a hold of him if I need help in the future. He made everything so simple, easy to follow step-by-step instructions that anyone should be able to follow along with.
Hello, Randall!
We're glad to hear that the support you received was clear and easy to follow step by step. It's great that everything was resolved smoothly. Thank you for sharing your feedback!
Best,
Ethan, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
I ran into an issue with an online payment and was unsure what went wrong. Ask-Crew patiently explained the problem, showing me exactly what caused it and how to avoid it in the future. It made a potentially stressful situation much easier to handle.
Hello, Marlin!
Thank you for your feedback! We're so glad the expert could patiently explain the payment issue and help you avoid the same problem in the future. It's great to know the support made a stressful situation much easier!
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
I appreciate that Ask-Crew understands unique setups. They gave advice tailored to my mix of Windows, Mac, and Android devices that actually worked.
Hello, Thomas!
Thank you for your feedback! We're so glad the tailored advice worked well for your mix of devices. It's great to hear the guidance fit your unique setup so effectively!
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
My Bluetooth headphones refused to connect no matter what I tried. Ask-Crew walked me through a few quick fixes, and within minutes, they were working perfectly. I haven't had a single issue since.
Hello, Lauren!
Thank you for your feedback! We're so glad the quick fixes got your Bluetooth headphones connected and working perfectly again. It's great to hear the solution has held up without any issues!
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
I had a problem syncing my phone with my smartwatch, which was affecting my fitness tracking. Ask-Crew resolved the issue quickly, explaining every step, and now both devices work seamlessly together.
Hello, Juan!
Thank you for your feedback! We're so glad the expert was able to quickly resolve the sync issue and explain the steps clearly along the way. It's great to hear your devices are now working seamlessly together!
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
My mom struggles with technology, but Ask-Crew explains everything clearly and patiently. She now feels much more comfortable using her devices.
Hello, Leann!
Thank you for your feedback! We're so glad the clear and patient guidance helped your mom feel more confident with her devices. It's wonderful to know the support is making a real difference for her!
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
I had problems restoring mt account due to an Apple ID. Kate was very kind and professional, as well as knowledgeable on the matter. Thanks to her, I was able to retain all my data. She is definitely the best at her Job!
Hello, Ignacio!
Thank you for your feedback! We're so glad Kate's kindness and expertise helped you restore your account and keep all your data safe. Your praise means a lot, and we'll be sure to pass it along to her!
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
Sven K. Walked me through the trouble shooting process of my mobile phone issues with pop up ads and commercials. He took his time in asking me the right questions and provided a timely answer to resolve my issues. Well done Sven!
Hello, Marshall!
Thank you for your feedback! We're so glad Sven guided you carefully through the troubleshooting and helped resolve those frustrating pop-up ads. It's great to hear his patience and clear answers made the difference!
Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jean,
Thank you so much for sharing your experience with us!
We're thrilled to hear that our expert calmly guided you through the hard reset, saving your phone and making it feel like magic. We truly appreciate you trusting us in a stressful moment.
If you ever need assistance again in the future, we'll be here with the same patience and expertise. Just let us know—we'd be happy to help!
Best,
Anna, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218