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Ask-CrewReviews 469

4.6

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From the business

🔧💡 Ask-Crew connects you with certified experts anytime, anywhere, to solve your everyday technical and home service challenges.
Our professionals are here to provide reliable solutions to your everyday problems.

⚡ On-Demand, 24/7 Support:
Connect with an expert in minutes whenever you need help – no appointments, no waiting.

✅ Certified Experts:
Every expert is vetted and highly qualified, so you get trustworthy answers every time.

🛠️ Every Problem Solved:
From computers, phones, and Wi‑ Fi to home appliances, plumbing, and car repairs – we have an expert for it all.

Our Customer Care team is available 24/7 to assist you.

Feel free to reach out at help@ask-crew.com or call us anytime at +1 888 878-7694.


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Ask-Crew Reviews Summary

Ask-Crew has a rating of 4.6 stars from 469 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ask-Crew most frequently mention expert advice, great service and step instructions. Ask-Crew ranks 2nd among Question And Answer sites.

service
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quality
145
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Arizona
1 review
0 helpful votes
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Phone storage cleanup
December 29, 2025

My phone storage kept running out and I was terrified of deleting something important. They walked me through backups, removing duplicates, clearing hidden files and organizing everything. Now my phone has space again and I actually know how to keep it under control.

Date of experience: December 29, 2025
Ask-Crew S. Ask-Crew Rep
2 days ago

Hello Lewis,

Thank you for your feedback! We're glad the guidance helped you safely clean up your phone storage and regain control without stress. Making complex tasks feel manageable and clear is very important to us. We appreciate you sharing your experience.

Best,
Ethan, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Michigan
1 review
0 helpful votes
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Car noise check
December 27, 2025

I heard a strange sound in my car and had no idea what it meant. They explained how to check it and reassured me it wasn't urgent. I felt much calmer afterward.

Date of experience: December 27, 2025
Ask-Crew S. Ask-Crew Rep
4 days ago

Hello Nicolas,

Thank you for your feedback! We're glad the explanation helped ease your concerns and made the situation feel clearer and less stressful. Providing calm, practical guidance is important to us. If anything else comes up, feel free to reach out anytime.

Best,
Ethan, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Canada
1 review
0 helpful votes
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Honest equipment advice
December 26, 2025

I thought they would try to push expensive camera equipment, but they recommended exactly what fit my needs and nothing more. It felt honest and respectful.

Date of experience: December 21, 2025
Ask-Crew S. Ask-Crew Rep
5 days ago

Hello Chelsea,

Thank you for sharing such thoughtful feedback. We are truly glad to hear that our recommendations felt honest and respectful, focusing solely on what fit your needs without pushing for more.
We deeply appreciate you acknowledging this transparent and considerate approach. If you ever need guidance again, we'll be here with the same integrity.

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Canada
1 review
0 helpful votes
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Router stability fix
December 25, 2025

My router kept dropping the signal and it drove me crazy. They walked me through the settings, explained how interference works and showed how separating network bands improves stability. The Wi Fi is now strong in every room and I finally understand how to manage it myself.

Date of experience: December 25, 2025
Ask-Crew S. Ask-Crew Rep
6 days ago

Hello Isabella,

Thank you for sharing your positive experience! We are so glad our expert could guide you through router settings, explain interference, and show you how to separate network bands—resulting in strong, stable Wi‑Fi throughout your home and the knowledge to manage it yourself.
We truly appreciate you taking the time to acknowledge this empowering support. If you ever have another tech concern, we'll be glad to help.

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Washington
1 review
0 helpful votes
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TV connection fix
December 23, 2025

My TV refused to connect and nothing I tried worked. The expert stayed with me the whole time, walked me through small settings I kept missing and showed the correct setup order. We checked everything together and now the TV works perfectly. I even understand the mistake I made earlier.

Date of experience: December 23, 2025
Ask-Crew S. Ask-Crew Rep
1 week ago

Hello Katie,

Thank you for sharing such a thoughtful and detailed story. We are truly glad our expert could patiently walk you through each step, help you spot the missed settings, and ensure your TV now works perfectly—all while helping you understand the initial mistake.
We deeply appreciate you acknowledging this supportive and educational experience. If you ever need assistance again, we'll be here with the same care and clarity.

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Idaho
1 review
0 helpful votes
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Study area setup
December 21, 2025

I needed help setting up a study space for my child. Their advice on how to place the desk and what lighting works best actually made the area feel more focused and comfortable.

Date of experience: December 21, 2025
Ask-Crew S. Ask-Crew Rep
1 week ago

Hello Isabella,

Thank you for your feedback! We're glad the guidance helped create a more focused and comfortable study area for your child. Offering practical, easy to apply advice that makes a real difference at home is exactly what we aim for.

Best,
Ethan, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Georgia
1 review
0 helpful votes
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Calm problem solving
December 20, 2025

They didn't rush me at all. We talked through everything slowly and found the answer together. It made the whole situation feel manageable.

Date of experience: December 20, 2025
Ask-Crew S. Ask-Crew Rep
2 weeks ago

Hello Paulson,

Thank you for your thoughtful feedback. We are truly glad to hear that our unhurried, collaborative approach made the situation feel manageable and helped you find the answer together.
We deeply appreciate you taking the time to share this meaningful experience. If you ever need assistance again, we'll be here with the same patience and partnership.

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Virginia
2 reviews
0 helpful votes
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Sink leak guidance
December 18, 2025

When I saw water leaking under the sink, I panicked. They calmly explained how to shut the water off, what to do next and how to keep things safe until a plumber arrived. It took the fear out of the moment.

Date of experience: December 18, 2025
Ask-Crew S. Ask-Crew Rep
2 weeks ago

Hello Ralph,

Thank you for your feedback! We're glad the guidance helped you stay calm and take the right steps during a stressful situation. Clear, reassuring instructions can make all the difference, and we're happy it helped keep everything safe until help arrived.

Best,
Ethan, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Canada
1 review
0 helpful votes
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Car battery care
December 18, 2025

They explained how to care for my car battery throughout the year. When to check fluid levels, when to test the charge, what signs show it is starting to weaken. I had never thought about any of this before. Now I feel like I can prevent problems instead of waiting for them to happen.

Date of experience: December 18, 2025
Ask-Crew S. Ask-Crew Rep
2 weeks ago

Hello Jessica,

Thank you for sharing such meaningful feedback! We are truly glad to hear that our guidance on car battery care has empowered you to take preventive steps and feel more confident in maintaining your vehicle.
We appreciate you taking the time to acknowledge this valuable support. If you ever have more questions in the future, we are always here to help.

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Ohio
1 review
0 helpful votes
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Curtain recommendation
December 16, 2025

I needed curtains that looked good and helped with heat, and their suggestion was spot on. The room feels more balanced now and has a finished look I didn't expect from something so simple.

Date of experience: December 17, 2025
Ask-Crew S. Ask-Crew Rep
2 weeks ago

Hello Owen,

Thank you for sharing your wonderful experience! We are so glad our suggestion for curtains met both your aesthetic and practical needs, giving your room a balanced, finished look you love.
We truly appreciate you taking the time to acknowledge the support. If you have any more questions in the future, we are always here to help.

Best,
Anna, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

North Carolina
1 review
0 helpful votes
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Choosing a ceiling light
December 15, 2025

I asked for help choosing a ceiling light and the expert explained everything in plain language. Now I actually understand what to look for and feel confident handling the rest on my own.

Date of experience: December 16, 2025
Ask-Crew S. Ask-Crew Rep
2 weeks ago

Hello Stephan,

Thank you for your feedback! We're glad the explanation was clear and easy to understand. Making complex choices simpler and helping users feel confident moving forward on their own is exactly what we aim for. We appreciate you sharing your experience.

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Canada
1 review
0 helpful votes
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Quick DIY repair
December 14, 2025

I was convinced I would have to call a technician and probably spend money, but they showed me a simple click sequence and the issue was fixed in minutes. Completely saved me from overthinking and overpaying.

Date of experience: December 15, 2025
Ask-Crew S. Ask-Crew Rep
2 weeks ago

Hello Susan,

Thank you for your feedback! We're happy to hear the step-by-step guidance helped resolve the issue quickly and made the process feel simple and stress-free. It's great to know the solution saved you time and effort.

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Illinois
1 review
0 helpful votes
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Helpful explanation
December 14, 2025

They didn't just tell me what to do. They took time to explain why it mattered and how it worked underneath. It felt like talking to someone who actually cared about me understanding the solution instead of just pushing me to the next step.

Date of experience: December 14, 2025
Ask-Crew S. Ask-Crew Rep
2 weeks ago

Hello Lilly,

Thank you for sharing such heartfelt and meaningful feedback. We are deeply moved to hear that our expert took the time to explain the 'why' and the 'how,' making you feel genuinely cared for and understood, not just hurried along.
We truly appreciate you trusting us with your learning and confidence. Whenever you need help again, we'll be here with the same patience and care.

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Tennessee
1 review
0 helpful votes
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Clear direct answer
December 11, 2025

They gave me a direct answer the moment I asked. No unnecessary talk, no dragging things out. Just clear guidance that solved what I needed right away.

Date of experience: December 12, 2025
Ask-Crew S. Ask-Crew Rep
3 weeks ago

Hello Roberto,

Thank you for your wonderful feedback! We are thrilled to hear that you received direct, clear guidance without unnecessary delays, solving your needs promptly.
We truly appreciate you taking the time to highlight this efficient experience. If you ever need assistance again, we'll be here with the same clarity and focus.

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Canada
1 review
0 helpful votes
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Problem fixed fast
December 11, 2025

I followed their instructions step by step and the problem just vanished. No extra guessing, no repeating things, it simply worked. Wish all fixes were this straightforward.

Date of experience: December 11, 2025
Ask-Crew S. Ask-Crew Rep
3 weeks ago

Hello Josh,

Thank you for your thoughtful feedback! We are so glad our step-by-step instructions were clear and effective, allowing you to resolve the issue smoothly and without confusion.
We truly appreciate you taking the time to share your positive experience. If you ever need assistance again, we'll be here with the same straightforward approach.

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Canada
1 review
0 helpful votes
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Home security setup
December 10, 2025

They guided me through installing my home security setup and showed me where to place the cameras so there were no blind spots at all. I honestly didn't expect that level of detail. Now the whole system feels solid and I actually feel safer walking around my own house.

Date of experience: December 4, 2025
Ask-Crew S. Ask-Crew Rep
3 weeks ago

Hello Antonio,

Thank you for sharing such detailed and positive feedback! We are truly glad to hear that our guidance on camera placement gave you confidence and made your home security setup feel solid and comprehensive.
We appreciate you trusting us with your safety. If you ever have more questions, we are always here to help.

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Australia
1 review
0 helpful votes
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I was trying to access Microsoft and this 'ask-crew' sneaked in, enthusiastically assuring me that they would fix the problem. They only needed me to pay $1, which would be refunded if the problem was not fixed! They didn't fix the problem, but I found out later that, not only that they took the liberty to charge me not $1, but $69 per month as automatic deduction!
When I raised it with PayPal, they ruled in favor of the scammers because I did not provide evidence! How do I provide evidence of a service not delivered!?

Date of experience: October 31, 2025
Ask-Crew S. Ask-Crew Rep
1 month ago

Hello, Gonzalo!

Thank you for your feedback. We're sorry to hear about the issues you encountered. Please reach out to our support team, and we will be happy to assist you further.

Best,
Matthew, Ask-Crew Billing Support
billing@ask-crew.com or +1 833 600 0218

Canada
1 review
0 helpful votes
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Fridge choice saved me
November 24, 2025

Almost bought a fridge that wouldn't fit in my kitchen. The expert caught it in time and helped me find one that fits perfectly. Saved me from a big headache.

Date of experience: November 24, 2025
Ask-Crew S. Ask-Crew Rep
1 month ago

Hello Mark,

Thank you for your feedback! We're glad the guidance helped you avoid buying an appliance that wouldn't fit and made choosing the right one much easier. It's great to hear the support saved you time and stress. We appreciate you sharing your experience.

Best,
Ethan, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

Texas
2 reviews
1 helpful vote
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Leak handled safely
November 21, 2025
Updated review

When my kitchen sink started leaking, I got help right away. The expert calmly explained how to stop the water and apply a quick fix until a plumber could come. Crisis totally averted.

Date of experience: November 21, 2025
Ask-Crew S. Ask-Crew Rep
1 month ago

Hello Page,

Thank you for sharing your positive experience! We are so glad our expert could provide you with calm, clear guidance to manage the leak and avert a crisis until professional help arrived.
We truly appreciate you taking the time to acknowledge their support. If you ever need further assistance, we are always here to help.

Best,
Anna, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218


Leak handled safely
June 11, 2024
Previous review

When my kitchen sink started leaking, I got help right away. The expert calmly explained how to stop the water and apply a quick fix until a plumber could come. Crisis totally averted.

Date of experience: June 11, 2024
Florida
1 review
0 helpful votes
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Gas boiler fixed
November 20, 2025

Thought fixing a gas boiler would be impossible for me, but the steps were so clear that I handled it myself without stress. Really appreciate how simply everything was explained.

Date of experience: November 20, 2025
Ask-Crew S. Ask-Crew Rep
1 month ago

Hello Hannah,

Thank you for sharing your wonderful feedback! We are thrilled to hear that our clear, simple guidance gave you the confidence to handle the boiler repair yourself, stress-free.
We truly appreciate you taking the time to acknowledge this. If you have any more questions in the future, we are always here to help.

Best,
Anna, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218