AsurionReviews 12,831

It was easy to set up the repair and quick and easy to get my phone fixed. He was a really nice young guy and I was happy to get it done.

My car was broke into and eventually lost my phone and after some period when all trace has proven futile, I decided to launch a claim to Asurion and lo behold, Asurion responded to my claim request within shortest possible time and got me a replacement. Very effective in their dealings with their customers.

Thank you for being so easy to work with asurion! It is worth having insurance coverage through asurion. Easy to use platform, easy to replace, easy directions, I appreciate the convenience with my busy schedule. Kind Regards, Michelle B., Pendleton OR.

The last gentleman that I spoke to that resolved, my issue was very professional. He knew his job very well and resolved everything that I needed resolved.

I had a cracked screen. I scheduled an appointment for screen repair with Asurion. I opted for service at my home. The technician was on time. He texted me when he would arrive. The repair was done in his van onsite. I was also able to purchase the screen protector that III needed as well. It was all done quickly and professionally.

Owen called before he pulled up knocked on the door and once he got my device he began working right away. He was fast and did a great job. I am very pleased with the service thus far.

I went to the spring TX location and my experience was great. Other location wasn't to friendly and I had already wasted 2 hours dealing with them. Highly recommend the spring tx location

Having the correct number and being able to speak to a human being when my phone broke was something that I was not able to do. I had to take the issue to more senior figures with the help of my cell phone provider to finally get the process started and completed.

The staff at the NLR, AR location is very knowledgeable and they have the best customer service ever‼ This is a 10 star 🌟 rating simply for customer service alone, a skill that has been lost by a lot of businesses

Very nice, knows the business, on time results! The store is very clean and inviting. Extremely professional, gave me great advice.

I have a Samsung Z5 fold and the screen bubble up. Asurion had my phone repaired within four hours. YOU Break I Fix did a fantastic job of repairing my phone. I am very please.

I've always been skeptical of Asurion insurance but your company is dialed in and I actually believe your are more efficient and less as expensive as Apple Care, well done and thank you.

Accidentally broke my iPad. Called Assurion and filed a claim. Super easy! I got my new iPad 2 days later and actually got an updated version! Also the person who helped me with my claim was extremely nice and helpful. Would highly recommend Assurion!

We went to the Asurion store right before they closed with a cracked screen. They didn't hesitate in replacing it even though they were about to close. I wish more service organizations were like yours. Thanks very much!

My son's screen broke and it was fixed the same day at my local shop. I highly recommend the insurance.

I haven't had a claim in a while. Last time I had a claim I had to go to a store and they would repair the item. This time, they came to me and fixed the phone in a shorter time than was originally said. The representative was very friendly and absolutely amazing. I would definitely recommend.

Super fast and professional. I spent 5 minutes in store dropping my phone off. I went to grab a bite to eat and my phone was repaired and ready to pick up before I was done eating. Its like a new phone again.