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AutoLossReviews 283

3.1

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AutoLoss Reviews Summary

AutoLoss has a rating of 3.1 stars from 283 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AutoLoss most frequently mention insurance company, value claim and state farm. AutoLoss ranks 3rd among Car Insurance sites.

service
127
value
124
quality
116
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New York
1 review
0 helpful votes
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She took a $990 offer and turned it into a $4500 settlement. Of course I was happy with that.
Mike M

Date of experience: July 14, 2020
Monica F. — AutoLoss Rep
over a year old

Thanks so much. Please let us know if we can ever help you further. Thanks, Monica Fisher

Oregon
1 review
0 helpful votes
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A great job
June 28, 2020

I have usd Autoloss a few times over the years. I keep on getting in wrecks. Ecdh rime I hire Autoloss I net thousands of dollars. My friend uses them too. Gin smith

Date of experience: June 27, 2020
Hungary
1 review
0 helpful votes
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For a nominal fee I was able to get a significant diminished value check. Autoloss completed the process by faxing in the report. My adjuster at the insurance company was a nightmare they fought me at every step. Autoloss report shut them up. Autoloss had to do some demand letters too but they were outs to work with. West link in Houston

Date of experience: June 13, 2020
Washington
1 review
0 helpful votes
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Excellent value
June 13, 2020

Who can turn $250 to $4600? Autoloss can and they did. Monica settled the diminished value claim and State Farm sent me a check. I live in Georgia and and the 17 c formula is a ridiculous formula. Autoloss was able to get me a lot more money. Great job Martin

Date of experience: June 13, 2020
Texas
1 review
4 helpful votes
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Save your money
June 9, 2020

I am in total agreement with virtually every critical review of this company. 100% guarantee my butt. What a scam! I am having to take my DOV claim to small claims court and Monica will still not refund my money. USAA insurance wouldn't even give this report a look. Do yourself a favor and fight this yourself.

Date of experience: June 9, 2020
Monica F. — AutoLoss Rep
over a year old

We refund every clients appraisal fee if they do not get at least the appraisal fee after working with us. Please contact us so we can review the file and we can refund the fee if you have completed the process. We have completed over 30,000 DV claims and we want clients to be happy. Monica Fisher

Oregon
1 review
0 helpful votes
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Excellent service
June 6, 2020

My friend told me about Autoloss. I was rear ended by a geico insured. They ran off but I chased them down. After working with geico for awhile they only wanted to pay me $600 for diminished value. After Autoloss I was able to get $4700. It Is not an easy process but I love a good fight. Lucy lee Seattle Washington

Date of experience: June 6, 2020
Texas
1 review
2 helpful votes
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I contacted them about my new vehicle that got rear ended. When we first started communicating she was more than willing to explain the process and how it worked. Although she was pushy for an answer if I wanted to do the claim threw them she was very professional and friendly. I didn't have my card on me so I had to call back. When she answered I asked her a couple questions and she pretty much just repeated what she said in the first phone call. She asked for my card number, and I gave it to her and said she was gonna send me a receipt in 2 minutes, I started to say something and she told me okay that's all I need for now I'll give you a call back when I need anything else and before I could get a word out she said okay bye and hung up the phone. Saw I'm a single mom. And money is tight. And she knew I had a baby cause she heard her in the background and mentioned she could hear her. I feel like I've been scammed and taken advantage of. My views may change, but as a first impression I'm completely stumped. With ongoing issues with the wreck I was in, my stress is already at its maximum. I truly hope my stress isn't thinking for me and everything works out in the end.

Date of experience: May 29, 2020
Illinois
1 review
1 helpful vote
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100% satisfied!
April 29, 2020

I Want take this opportunity to thank Monica Fisher and the folks at AutoLoss.com Monica & her staff are the best! They were able to identify considerable difference's of my vehicle, & it's specific trim package, not considered by my insurance. With-in weeks they had an offer for more than doubled the original claim. 100% worth it! These folks are absolute experts. You will not find a better appraiser/negotiator for a Total Loss Claim.

Chris S@ NeonWorks, Inc / STL

Date of experience: April 28, 2020
Florida
3 reviews
10 helpful votes
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TOTAL LOSS
April 8, 2020

This is a waste of months of my time, and money! I negotiated before contacting Autoloss for $250.00. Autoloss is very misleading, and provides one with a lot of USELESS paperwork that the Insurance Company laughed at! I even got the Florida State Insurance Commissioners office involved! They told me to cut my loss and accept the $250.00 as that was what I would receive! So in the end? Jeff at Autoloss mentioned that he would speak with Monica about a refund of my fee? Last I heard from them? So in the end? I ended up with nothing! Because their fee washed out what I would have received! SAVE YOUR MONEY! This is a scam the unsuspecting/trusting public operation!

Date of experience: April 8, 2020
Washington
1 review
1 helpful vote
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Autoloss rocks
March 8, 2020

Don't hesitate to call Autoloss! State Farm lies so much! They stated I could not get diminished value on my newer Range Rover. Well, two weeks later they were eating their words. Thanks autoloss for over $5000. Go Autoloss rob s

Date of experience: March 8, 2020
California
2 reviews
1 helpful vote
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Settled for $17,500
March 8, 2020

My vehicle was totaled by a geico insured. Geico used ccc and tried to give me a very low offer to replace my vehicle. I spoke with many appraisers but I felt Monica was the most passionate. She settled the claim in a few weeks. The total loss report was comprehensive and did the job. Thanks so much, chase Thomas

Date of experience: March 8, 2020
Germany
1 review
0 helpful votes
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Great service
March 9, 2020

Excellent job. I hired autoloss and they did not let me down. I was impressed with the skill level and my claim was resolved

Date of experience: March 7, 2020
Massachusetts
1 review
11 helpful votes
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I spent many months trying to resolve a case painfully and the strategy the Autoloss team uses is to throw as much spaghetti on the wall as they can and seeing what sticks. Their figures and calculations for damage incurred changes every time, and the team is generally incompetent. If you bring this issue up to them, it won't help either as they immediately get defensive and deny any wrongdoing. Their responses also take days to arrive. Please save your money and go elsewhere. My friend had a similar case that he fought himself and he got more money than I did, without factoring in the fee I paid this incompetent team. Do not recommend in the slightest.

Date of experience: March 7, 2020
Massachusetts
1 review
0 helpful votes
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I live in Houston Texas and I was rear ended by a geico insured. The driver stated the loss was my fault. After 14 months of fighting them I won. Next, I wanted to get diminished value on my new car. After another long fight I was able to receive $3500 for my diminished value claim. Autoloss was great help. T m

Date of experience: February 16, 2020
Texas
1 review
8 helpful votes
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NOT HELPFUL!
February 12, 2020

I used autoloss to help out with my DOV. The sent out a report that was not helpful. The insurance company refused to speak with me and would not review any documents from Autoloss. I filed complaints as requested by Autoloss and tried to receive my 100% money back guarantee and all i have been receiving from Autoloss is rude emails and telling me that I apparently know Diminished Value better than they do. They are rude, not helpful and will not stick to their 100% money back guarantee! I highly do not recommend them!

Date of experience: February 12, 2020
California
1 review
9 helpful votes
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False promises
January 30, 2020

They claim to have a 100% money back guarantee but that's not true. The services promised were not delivered.

Date of experience: January 30, 2020
Hungary
1 review
0 helpful votes
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Hit by a drunk
January 18, 2020

I was driving in my own lane when a drunk hit me. The guy was insured by greico. I went to trade in my $100,000 vehicle and the dealership mentioned diminished value. Short story I found autoloss. I was able to settle my claim for thousands sunny l

Date of experience: January 18, 2020
Oregon
1 review
0 helpful votes
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Extra$3440 money
December 25, 2019

I have used Autoloss a few times in the last 10 years. The results are consistent and I have told my family to use them. After speaking with Monica they are impressed with her knowledge. Geico received her report and sent me a whole check for the amount in the Autoloss report. Thanks Val Simon

Date of experience: December 24, 2019
Georgia
1 review
0 helpful votes
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Awesome Job
December 13, 2019

I contacted Auto Loss. Monica and her team explained the entire process. She sent me paper work to get started. In a days got report back. Submitted report to kemper insurance and received $1880. 00- in diminished value.

Date of experience: December 11, 2019
Texas
1 review
9 helpful votes
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Monica Fisher
December 3, 2019

Do you all remember that part on the Lord of the Rings where Gandalf tells the group, "run you fools?" Please do, because once they get your $200 and they fail, they will act like you'll get a refund and keep telling you that Miss Fisher will get back to you soon. I heard that a few times 3 years ago. That's a pretty good scheme they got there ripping off people who serve their country.

Date of experience: December 3, 2019

From the business

Auto loss provides Diminished value automobile appraisal services. Get a fair insurance settlement for diminished value or total loss claims.


autoloss.com
Clackamas, OR, United States