business logo of AVS4YOU

AVS4YOUReviews 198

2.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate AVS4YOU?
grey star
grey star
grey star
grey star
grey star

AVS4YOU Reviews Summary

AVS4YOU has a rating of 2.6 stars from 198 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AVS4YOU most frequently mention new computer, unlimited license and hard drive. AVS4YOU ranks 2nd among Audio Converter sites.

service
41
value
41
returns
12
quality
42

We monitor reviews for authenticity

GB
1 review
4 helpful votes
Follow Tim W.
Unfollow Tim W.
Share Review
Report Review

I have been using many of the AVS programs for a number of years. They are great and excellent value for money. Recently I had a problem with the video editor. The help I got was quick and outstanding. Before long they established that one of my imported media items was causing the problem.

I cannot rate them too highly.

Date of experience: December 5, 2016
India
1 review
3 helpful votes
Follow James p.
Unfollow James p.
Share Review
Report Review

I purchased the full subscription to AVS4YOU several years ago and never regretted it. There is a powerful program to accomplish almost everything I want to do when editing my movies. It is one of the best value for money purchases I have ever made. The ability to download the latest updates, at no additional cost, as the programs are developed is remarkable. I have turned to AVS4YOU for support on many occasions and always received helpful information and advice within a day of posting my question. I highly recommend AVS4YOU if you are looking for a one stop shop for all your media file editing tools.
Thanks AVS4YOU, James Pearce, UK.

Date of experience: November 25, 2016
Spain
1 review
1 helpful vote
Follow Pere P.
Unfollow Pere P.
Share Review
Report Review

I'm a happy AVS4YOU user from... a lot of years ago, and the "AVS Support team" have always supported me when I have needed help! (Thanks Tess)

Date of experience: November 23, 2016
Australia
1 review
0 helpful votes
Follow Tony R.
Unfollow Tony R.
Share Review
Report Review

I recently upgraded my Mobius camera's firmware from v1.20 to v2.41.

AVS Video Editor v7.4 imported the v2.41 clips and edited them without any issues.

BUT - anything captured at 1080p would no longer render in AVS. 720p at both 30fps and 60fps worked fine, but it just wouldn't render the more recent 1080p clips.

I tested some older clips that were from pre Mobius FW v2.41 uprgrade, and they still rendered perfectly.

So the problem must have something to do with the v2.41 firmware doing something to the clips that AVS didn't like.

I contacted AVS support, supplied an example clip that still rendered (Mobius FW v1.20), and one that would not render (Mobius FW v2.41).

Carl from AVS had a patch file ready for me within a day or two.

I ran the patch, opened AVS Video Editor, and rendered the vid made up of Mobius FW v2.41 without any issues.

Very happy with the customer support from AVS and the quick turnaround time for the fix.

Good service :)

Date of experience: November 2, 2016
Canada
1 review
0 helpful votes
Follow Michel L.
Unfollow Michel L.
Share Review
Report Review

I bought the software in 2012 and whenever I contacted the technical support I am always still surprised the speed and the technical accuracy of the answers. Thank you

Date of experience: November 2, 2016
GB
1 review
0 helpful votes
Follow Paul H.
Unfollow Paul H.
Share Review
Report Review

Always there to help
November 1, 2016

I had a problem with my software and AVS did everything they could to help. Once the problem was resolved they did'nt stop there but found alternative solutions as well. I was very impressed with their dedication towards customers. The software is excellent too.

Date of experience: October 29, 2016
France
2 reviews
0 helpful votes
Follow Claudette T.
Unfollow Claudette T.
Share Review
Report Review

Suite à une mise à jour de mon système d'exploitation, je n'arrivais plus à utiliser plusieurs des logiciels de montage vidéo de AVS4YOU que j'utilisais jusqu'alors sans difficulté. C'est là que je mesurai les grands services à la fois des outils logiciels qui me manquaient cruellement; j'ai apprécié la qualité du service d'assistance: réponses rapides et pertinentes.
Maintenant que tout marche bien, je retrouve avec plaisir ces outils qui ont encore plus de fonctionnalités que je ne le pensais. Avec Video Converter seul, désormais, je peux TOUT faire! Merci à l'équipe du service d'assistance, très réactif!

Date of experience: October 10, 2016
California
1 review
1 helpful vote
Follow DIRK B.
Unfollow DIRK B.
Share Review
Report Review

I HAD A PROBLEM, THEY FIXED
September 18, 2016

A WEEK AGO I BOUGHT THE UNLIMITED SUBSCRIPTION, THEY FORGOT TO EMAIL THE CODE TO ME. AFTER A FEW EMAILS THEY APOLOGIZED AND MADE EVERYTHING GOOD. THEY HAVE GREAT PRODUCTS

Date of experience: September 18, 2016
France
1 review
0 helpful votes
Follow chantal F.
Unfollow chantal F.
Share Review
Report Review

LOGICIEL MONTAGE VIDEO
September 14, 2016

BON LOGICIEL AVEC W10 mais avec des manques d'information pour les réglages
Mais CHAPEAU aux TECHNICIENS qui m'ont aidé à résoudre mes nombreux problèmes de réglages. Patience et ténacité. Un grand merci

Date of experience: September 14, 2016
RU
1 review
0 helpful votes
Follow Serge K.
Unfollow Serge K.
Share Review
Report Review

Пользуюсь уже пару лет, все отлично. Техподдержка работает, ответ приходит в течение суток. Была проблема со сборкой видеоролика, прислали патч, с которым все исправилось.
Так, что для начинающих крайне рекомендую. Простые и понятные в освоении программы.

Date of experience: August 31, 2016
Austria
1 review
0 helpful votes
Follow Rudolf H.
Unfollow Rudolf H.
Share Review
Report Review

Habe am 20. 5. 16 den AVS Document Converter gratis erworben (über Zeitschrift-Abo "PC-Welt", Gratisvollversion des Tages), habe nach der Installation den Freischaltcode via e-Mail seitens AVS bekommen und freigeschaltet. Den Code habe ich leider nirgends aufgeschrieben und die e-Mail gelöscht. Anfang August installierte sich bei Windows10 das Anniversery-Update und der Registrierungsschlüssel beim AVS-Programm war weg. Darauf hin ersuchte ich AVS und PC Welt, mir den Schlüssel wieder zur Verfügung zu stellen. Dies war unmöglich, denn meine e-Mail konnte nicht prezisiert werden. In Kulanz stellte mir heute AVS alle 11 Programme zu einem Superpreis zur Verfügung. Ich möchte mich für diese beispielhafte, geschäftspolitische Entscheidung recht herzlich bedanken, denn AVS traf keine Schuld. Die Schuld lag in erster Linie bei Windows-Microsoft.
Herzlichen Dank

Date of experience: August 11, 2016
Australia
1 review
0 helpful votes
Follow Peter B.
Unfollow Peter B.
Share Review
Report Review

Recently I needed assistance with AVS Video Converter and Video Editor and contacted their customer service. Their response was outstanding and exceeded my expectations.

I based my expectations on more than 30 years working within manufacturing and quality control industry and always rate my service providers on how they respond when there is an issue and wished all my suppliers performed as AVS did

I highly recommend their product and in particular their after sales service

Date of experience: July 28, 2016
GB
1 review
1 helpful vote
Follow Rob H.
Unfollow Rob H.
Share Review
Report Review

AVS has the best CUSTOMER SUPPORT I have found anywhere. I am most impressed. AVS Video Converter is an excellent product, but for a technical idiot like me, at first it seemed complex and daunting. I didn't really understand how to navigate my way through it and my system of trial and error meant I made a few wrong choices.
Then I contacted CUSTOMER SERVICE and all my problems were solved. They were superb. They understood my problem and solved it at once. They answered directly the questions I asked in simple, everyday language that I could understand and now I can use this excellent product to maximum effect.
They are a model of what customer support should be - but often isn't. Do not hesitate to contact them. Top Marks.
Rob (UK)

Date of experience: July 20, 2016
Alabama
1 review
1 helpful vote
Follow Richard P.
Unfollow Richard P.
Share Review
Report Review

Hi, If you are looking for a comprehensive Audio / Video Editing program the is both inexpensive and well written, with OUTSTANDING support. AQVS4YOU is it. I have been a user for years and am more than happy with the product. Buy it with the Lifetime renewal, well worth the investment. A special thank you to Tammy support tech. Great Job!
$#*!

Date of experience: July 15, 2016
RU
2 reviews
0 helpful votes
Follow Lilly C.
Unfollow Lilly C.
Share Review
Report Review

All in ONE!
July 20, 2016

I'm a long time user of this perfect multimedia tools pack and want to say that since I acquired it I install no additional softwares. It covers almost all aspects of PC life: from image conversion up to registry cleaning. No other words are necessary - a set of reliable programs from trusted company which cares of its users.

Date of experience: July 13, 2016
Romania
1 review
1 helpful vote
Follow Adrian G.
Unfollow Adrian G.
Share Review
Report Review

Used only the video tools so far, had small problems but the support was great.
Also bought unlimited upgrades and all products for a cheap price.

Date of experience: July 12, 2016
GB
2 reviews
1 helpful vote
Follow Angus W.
Unfollow Angus W.
Share Review
Report Review

I have used AVS4YOU for 6 years and have been very happy using the VideoEditor particularly. The programme could be slightly more intuitive - for instance I use the multi-trim facility a lot but when you first use it, it is difficult to find its location - now resolved. This week I had a problem with audio synch for edited videos and their support team provided me with advice and a resolution within 5 hours - great support - thanks. Angus.

Date of experience: July 2, 2016
Washington
1 review
1 helpful vote
Follow David R.
Unfollow David R.
Share Review
Report Review

AVS4YOU and YouTube
June 29, 2016

Hello, I just thought I should take this opportunity to let you all know what my secret to outstanding music on YouTube is, it's simple as one, two, three, and AVS4YOU Audio Editor and the rest of the suite the fine folks at www.AVS4YOU.com offer, I started using it in 2013 with my first YouTube channel, it was very popular, and so was the second again fueled by AVS software, well, now that I've kind of gotten the hang of it, I'm outputing songs at 30 fps and in 5.1 surrround, when you add 30 fps and 5.1 surround sound, it equals a HD video on YouTube, it's the software once again that must take this bow, and if I were you, I'd only consider AVS4YOU, it's the best...

David L. Rogers
YouTube Channel Owner

Date of experience: June 29, 2016
Switzerland
1 review
1 helpful vote
Follow marita r.
Unfollow marita r.
Share Review
Report Review

I bought AVS4you several years ago. It's an amazing intuitive app to organize my images. My harddrive on my computer crashed and the AVS4You support team helped me immediately to get back on track to re-install their products. If you ever tried to convert multiple images, get organized with images and or add watermarks to multiple images in seconds you cannot live without that apps. Again for a great support

Date of experience: June 27, 2016
Australia
2 reviews
21 helpful votes
Follow mike j.
Unfollow mike j.
Share Review
Report Review

If you upgrade if your computer fails if you do anything kiss your money goodbye, you will have to buy the product again and gain and again. The software is ok, if you want to use it once and you are willing to pay for the one time use. If not find another product. Remember you have been warned

Date of experience: June 20, 2016

From the business

AVS4YOU.com is a website offering you the best software products by Online Media Technologies Ltd., a developer of software for digital video and multimedia processing.


avs4you.com
Founded in 2004
London, LONDON, United Kingdom
+7