business logo of AVS4YOU

AVS4YOUReviews 198

2.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate AVS4YOU?
grey star
grey star
grey star
grey star
grey star

AVS4YOU Reviews Summary

AVS4YOU has a rating of 2.6 stars from 198 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AVS4YOU most frequently mention new computer, unlimited license and hard drive. AVS4YOU ranks 2nd among Audio Converter sites.

service
41
value
41
returns
12
quality
42

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Kent R.
Unfollow Kent R.
Share Review
Report Review

I have used many others but now that have been so dependable at doing the project may not have bells and whistles of Nero but when i had reload to hard drive failures or when building a new unit support staff was right there to help and weren't happy till i was satisfied that kind of service is worth gold it is nice to have free things at times but if you want to feel the confidence of your software paying the subscription fees is so totally worth it you can't beat the support when you need it

Date of experience: January 21, 2016
Indonesia
1 review
1 helpful vote
Follow Deborah S.
Unfollow Deborah S.
Share Review
Report Review

Great Service Response
January 15, 2016

I had a problem when my computer totally crashed due to a virus. When it was finally rebooted I had lost my AVS4YOU activation code. I contacted AVS4YOU and they sent me the original activation code to my email address. All running perfectly again after reactivation. Thank you

Date of experience: January 15, 2016
New York
2 reviews
1 helpful vote
Follow David C.
Unfollow David C.
Share Review
Report Review

I brought AVS4YOU editors over 5 years ago for my last laptop and used a lot. Now I got a Unlimited subscription again for my new WIN 10. Love this product and it provides all my AV editing needs.

Date of experience: January 15, 2016
Germany
1 review
1 helpful vote
Follow Harald K.
Unfollow Harald K.
Share Review
Report Review

Service nach Jahren
January 15, 2016

Umzug von Windows auf mac, nichts ging mehr
Auch nicht nach der Einrichtung einer partition

Mail zum support und postwendend kamen die nötigen tips
Und eine neue freischaltung der Lizenz. Das problem war gelöst

Schnell, efficient und einfach

Danke von Harald

Date of experience: January 14, 2016
Romania
1 review
0 helpful votes
Follow Emanuel X.
Unfollow Emanuel X.
Share Review
Report Review

My own opinion
January 13, 2016

The programs within the full bundle are rudimentary but fully functional and superlative, not quite to the level of higher tier and much more expensive options but for the price they're very much best in bracket, once you learn how to make the most of them. My primary experience is with the Video Editor with some dabbling in Audio editing and both these programs hide a bit more functionality than their user interface shows through alternative paths or mix and matching various functions to approximate one which isn't available. For this reason, the affordable price and the fact I like the program as I've grown accustomed to it I rate it at 5 stars out of 5 with the caveat that any user that picks up one, or all, of the editors provided by AVS4YOU should be ready for a easy to learn program but hard to master as I've been using the programs mentioned above for nearly a year semi-professionally and about 4-5 years before that on a personal level and to be frank I am not close to knowing all the tricks to get a professional grade video out, my own are fairly high in terms of semi-professional grading but not anywhere near professional grade in my own opinion, especially with mixing and matching functionalities from multiple editors in the full bundle.

Date of experience: January 13, 2016
California
1 review
0 helpful votes
Follow Paul M.
Unfollow Paul M.
Share Review
Report Review

Excellent response
January 10, 2016

I was able to follow the steps provided and get the program working properly.
Thank so Much.

Paul

Date of experience: January 10, 2016
Austria
1 review
0 helpful votes
Follow Josef P.
Unfollow Josef P.
Share Review
Report Review

Nach der Neuinstallation meines Betriebssystems Windows 10 erhielt ich die Meldung, dass meine (lebenslange!) Registrierung abgelaufen ist. Ich wandte mich an den Support, und erhielt rasche und kompetente Hilfe. Jetzt klappt wieder alles.
Vielen Dank.

Date of experience: January 6, 2016
GB
1 review
0 helpful votes
Follow richard n.
Unfollow richard n.
Share Review
Report Review

Customer support
January 4, 2016

Brilliant customer support - helped me through reinstallation and licencing after my hard disk died. Love the software too!

Date of experience: January 4, 2016
New Jersey
1 review
0 helpful votes
Follow Johnny R.
Unfollow Johnny R.
Share Review
Report Review

I have a Dell XPS 15 laptop I purchased with no hardware modifications. As I loaded AVS4YOU down, audio programs worked perfectly. However, any software trying to use audio/video would get an AppHangB1 - Not Responding error. AVS4YOU support worked with me for a few weeks making sure I downloaded newest versions of software and license activation was accurate. After sending screen shots of errors and trying their recommendations, they finally asked if I had 2 video adapter cards. They told me how to access the "Device Adapter" and check for more than one. I had 2, I disabled "NVIDIA" card and the software worked. I tried AVS Media Player, AVS Video RE-maker & Video editor. All worked great. If you use AVS Media player to view, you are fine. If you use Windows Media Player, VLC media player or Windows Movie Make, etcr for viewing, you need to log out of PC. Go back in and go to "device management" and double click on "Display Adapters" and enable NIVIDIA video card and then access your output of AVS software and it will work great. Hope this helps other Windows 7 PC users. Also use AVS on a Windows XP PC. It works great there also.

Date of experience: December 28, 2015
GB
1 review
0 helpful votes
Follow GRAHAM C.
Unfollow GRAHAM C.
Share Review
Report Review

Very professional.
December 19, 2015

AVS4YOU I would say that they are best. They will help you solve any problems that you may encounter, well done team.
GC UK

Date of experience: December 19, 2015
Colorado
4 reviews
1 helpful vote
Follow Al R.
Unfollow Al R.
Share Review
Report Review

I purchased AVS4YOU almost 5 years ago. To this day, I still get A+ Customer Support! I would recommend this amazing product to everyone. You can't go wrong with this user friendly, low priced, high quality program. I truly LOVE it!

Thank you AVS4YOU.

Al

Date of experience: December 5, 2015
Virginia
1 review
0 helpful votes
Follow Charles I.
Unfollow Charles I.
Share Review
Report Review

I have been using the AVS4YOU software for several years and find it to be very helpful. I had to replace the mother board on my computer and AVS4YOU support got my software up and running within one day. This is a first class outfit.

Date of experience: November 30, 2015
Germany
1 review
2 helpful votes
Follow Bruenhilde K.
Unfollow Bruenhilde K.
Share Review
Report Review

Nach der Neuinstallation meines Betriebssystems schien meine (lebenslange!) Registrierung abgelaufen zu sein. Ich wandte mich an den Support, und erhielt kompetente und zügige Hilfe. Jetzt klappt wieder alles.
Vielen Dank.

Date of experience: November 30, 2015
Malaysia
1 review
1 helpful vote
Follow Richard G.
Unfollow Richard G.
Share Review
Report Review

I bought the unlimited forever license years ago - and it really has been great value! Service is great, software only gets better and better.

No, it's not Photoshop - and it doesn't pretend to be. But for for quick repairs and edits - it's great. Ditto video editing.
The audio editing is also excellent.
As is their document conversion, etc.etc.

Very good. Highly recommended!

Date of experience: November 28, 2015
Virginia
1 review
13 helpful votes
Follow Joe M.
Unfollow Joe M.
Share Review
Report Review

Years ago I purchased a lifetime license but are now being told lifetime is the lifetime of the computer. So beware they do not stand behind what they sell.

Here is there reply

Dear Joseph,

In case you change some components of your computer (hard drive, motherboard, OS, etc.) you can use your license key to activate AVS programs anew.

In case you change computer and install the software on another one you will have to purchase an additional license.

If you have other questions feel free to contact us.

Best regards

Date of experience: November 25, 2015
Tammy W. AVS4YOU Rep
over a year old

Dear Joe,

Thank you for your opinion. It is very important to us!

Is there anything we can do to change your opinion about us so that you remove your negative message? We are always glad to offer you flexible solution to your requests.

Your feeling comfortable using AVS software is really important to us.

Thank you for your understanding and cooperation.

Best regards.

California
1 review
0 helpful votes
Follow Adrian V.
Unfollow Adrian V.
Share Review
Report Review

Amazing!
November 24, 2015

This people are just more than 10 + they are top of this industry... service like nobody.
They always help and always answer your question... I do enjoy the program and their customer service is better... I'm very glad that I using your program... from me to you all your staff AVS4YOU. Thanks,,,, thanks,,,. Give them a try and find out. Is really worth it!.
Best regards to all of you
Adrian Villasenor

Date of experience: November 24, 2015
Germany
1 review
0 helpful votes
Follow Susan G.
Unfollow Susan G.
Share Review
Report Review

I contacted the support staff with a problem I was having - the screen size was hard for me to read on my 10.8 inch Windows 10 tablet.
I didn't have to wait long and received a set of files in a different format that worked alot better for that size screen and my poor old eyes.
Also, I've been using the batch image converter for years, and it's one of the best tools I've ever had. Thanks alot!

Date of experience: November 23, 2015
South Africa
1 review
0 helpful votes
Follow Ivan H.
Unfollow Ivan H.
Share Review
Report Review

I have been registered and using AVS programs since 2010 and very pleased and extremely happy with the quality programs they produced.
Excellent support team who have always replied quickly when I have need help or assistance with any queries that I've had.
It was well worth registering for the Unlimited Subscription.

Date of experience: November 20, 2015
Pennsylvania
1 review
0 helpful votes
Follow Everette C.
Unfollow Everette C.
Share Review
Report Review

I would be lost without the great programs offered by AVS4You. I also appreciate the fact that their Support Team is professional, efficient and courteous. What a great combination; great programs and great support!

Date of experience: November 12, 2015
Australia
1 review
0 helpful votes
Follow Kate S.
Unfollow Kate S.
Share Review
Report Review

Very happy with this package, excellent value and surprisingly powerful. My glitch when I "upgraded" to Windows 10 was quickly fixed.

Date of experience: November 11, 2015

From the business

AVS4YOU.com is a website offering you the best software products by Online Media Technologies Ltd., a developer of software for digital video and multimedia processing.


avs4you.com
Founded in 2004
London, LONDON, United Kingdom
+7