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From the business
Bark is an online marketplace that connects customers with local and online professionals.
We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!
Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.
Life’s better with Bark.
Bark Reviews Summary
Bark has a rating of 2.6 stars from 1,654 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 1st among Service Marketplace sites.
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Great way to get specific industry leads. The potential clients are vetted before being presented to offer a response.
I have bought two jobs now with coins even though it says one out of five people have bidded for it surely you should put on your site. You should have at least free quotes. I just don't think it's very fair and not worth the money.
Hi Team,
We understand your concerns, and we're sorry to hear you're feeling this way. Bark is designed to connect professionals with potential customers, and we strive to ensure transparency.
If you're looking for more information on the process or have questions about how the platform works, please feel free to reach out to our support team at team@bark.com for further assistance.
Kind regards,
The Bark Team
The experience so far is good, I consider paying for a monthly subscription.
Hi Team,
Thank you for the positive feedback! We're thrilled to hear that you're receiving regular leads and having a good experience with Bark. If you're considering a monthly subscription, please don't hesitate to reach out to us at team@bark.com for more details or if you need any assistance. We're always here to help!
Kind regards,
The Bark Team
Hi Wendy,
Thank you for your positive review! We're thrilled to hear that you found a service provider quickly and got everything booked for the required date. If you ever need further assistance or have more service needs, feel free to reach out.
Kind regards,
The Bark Team
I was looking for someone to design a book cover and as soon as I had made some notes as to possible contacts I exited the site and was immediately approached by a company who appeared to tick all the boxes. It transpired they weren't even registered with Bark. My subsequent dealings with said company were most unsatisfactory. I'd presumed that once on the Bark site I would only be dealing with legitimate companies. Clearly the platform wasn't secure as I learned to my cost.
Hi Paul,
We're deeply sorry to hear about your experience. Providing a positive and reliable service is paramount to us at Bark.com, and it's disheartening to learn when this isn't the case.
We truly value your feedback and take it very seriously. Rest assured, we're actively investigating the matter to ensure that instances like these are not repeated in the future. Our goal is to maintain a high standard of professionalism and quality across all interactions facilitated through our platform.
If you're willing, we would greatly appreciate the opportunity to discuss your experience further and gather additional details to help us to support and improve. Your insights are invaluable in helping us uphold our commitment to excellence. If you haven't flagged this with us yet, please email us at team@bark.com so our team can review further.
We thank you for bringing this matter to our attention. Once again don't hesitate to reach out to our customer support team directly!
Kind regards,
The Bark Team
In all very satisfied with the contacts supplied. Thought that quite a few would not be right for our cleaner, distance and type were some of the issues.
Hi Keith,
Thank you for your feedback! We’re glad to hear that you were satisfied with the contacts we supplied. We understand that distance and the type of cleaning required can sometimes be a factor. Your feedback means a lot to us!
If you need any other services in the future, just let us know!
Kind regards,
The Bark Team
My enquiry was dealt with inthe best possible way - fast, effective - with a result delivered, that was beyond my expectations!
Hi Vernon,
Thank you for your wonderful feedback! We’re so glad to hear that your enquiry was handled efficiently and exceeded your expectations. It’s always great to know that our team has made a positive impact!
Kind regards,
The Bark Team
I have used Bark for at least 3 years. They are Professional & Organised and the Platform is Easy to Use.
Hi Team,
Thank you for sharing your feedback! We’re thrilled to hear that you’ve had a great experience with Bark over the past 3 years. We pride ourselves on being professional and organized, and it’s fantastic to know you find the platform easy to use.
Kind regards,
The Bark Team
Non responsive clients.
Clients just fishing, wasting time going to give quotes.
I feel credits are wasted 50%.
Hi there,
Thank you for sharing your feedback. We're sorry to hear that your experience on Bark.com didn't meet expectations.
First and foremost, we want you to know that we are committed to delivering high-quality leads to our professionals. We invest a lot of time and resources into attracting genuine customers to our website, and we have a dedicated team that works around the clock to ensure a robust lead-generation process.
We use an automated system to screen all leads, and we have a credit return policy in place to cover any non-functional contact details. We believe in fairness and we want to make sure that everyone is happy with the service we provide.
We know that dealing with unresponsive customers can be frustrating, but we believe that responding quickly to requests can help you connect with them before they make a decision. Sometimes, customers may be talking to other professionals, which can lead to delayed responses.
We really want to help you get the most out of our platform and improve your conversion rates. If you are open to it, please don't hesitate to reach out to us at team@bark.com. We're here to help and we appreciate the opportunity to work with you to enhance your experience.
Warm regards
The Bark Team
Our company has had a very satisfactory experience with the Bark Website and/or App. We have secured projects and we are very satisfied. We will continue to use this site as our Primary source of work
Hi Nazsha,
Thank you for your kind feedback! We're thrilled to hear that you’ve had a satisfactory experience using Bark. It’s great to know that our platform has helped you secure projects and become your primary source of work. We look forward to continuing to support your business moving forward.
Kind regards,
The Bark Team
I'm so happy with the outcome of the return credits. I am, however, a little frustrated with a few clients people weren't reaching out back to me. I've been doing nothing different since I joined Bark in September. I contact everyone the same way. Send emails text message. Phoning following up with phone calls getting voicemails that only say you've reached and the phone number. I spent a lot of money in the last few months with only one job. Oh well it might just be this time of year this too shall pass thank you, Bark.
Hi Team,
Thank you for sharing your feedback! We completely understand your frustration with some unresponsive clients, especially when you've put in the effort to reach out in multiple ways. Our recommendation is to contact leads as quickly as possible to help counter leads not responding, and we also recommend calling the customer as the first point of contact.
If you need any support or have questions, please don’t hesitate to contact us at team@bark.com. We’re here to help!
Kind regards,
The Bark Team
I am satisfied with the services provided by Bark in particular the willingness to provide refunds where necessary
Hi Charles,
Thank you for your feedback! We're happy to hear that you've been satisfied with the services provided by Bark, and we always aim to ensure that our professionals are supported. If you need any further assistance or have any questions, don't hesitate to reach out to us. We’re here to help!
Kind regards,
The Bark Team
Contractors were sent almost immediately and they were qualified and professional
Hi Jabs,
Thank you for your review! We're thrilled to hear that the service providers sent your way were both qualified and professional. We strive to connect you with the best professionals for your needs as quickly as possible. If you need any further assistance, feel free to reach out!
Kind regards,
The Bark Team
Is not worth any many,(they here to ripe of you, like a dating site or casino) if you want to found good job start walking from doors to doors, like a gypsy
Hi Team,
Thank you for your feedback. We can assure you that all leads are screened by an automated system, and our Credit Returns Policy covers leads with incorrect or non-functional contact details. We believe this is the fairest system as we’re not commission-based.
Our goal is to provide genuine opportunities for professionals to get hired.
If you'd like further assistance, feel free to reach out at team@bark.com.
Warm regards,
The Bark Team
The title says it all. I've brought this up before, only to fall on deaf ears, ignored, and never answered. People have preferences, but Bark will not make it an option... you can choose gender and language... but not race! And clearly there isn't enough diversity in the csuite to inform the company. However, I know why they do what they do... I guess when a competitor offers the choice, that will get their attention.
Hi Team,
Thank you for sharing your thoughts. We want to assure you that our goal at Bark is to promote fairness and inclusivity across all professions. We take all feedback seriously, and we’d appreciate hearing more about your experience. Please reach out to us at team@bark.com with further details so we can assist you properly.
Kind regards,
The Bark Team
Bad experience. No longer buying leads because are too much expensive
Hi Yibona,
Thank you for your review.
We're sorry to hear that the cost of our leads hasn’t matched your expectations.
Pricing our leads correctly is a key aspect of how our business works. We determine this price primarily through the information on the request: larger, more frequent jobs that have more value will cost more than smaller jobs. Leads are also priced by the customer's likelihood to go on to hire, as well as more generally through market research.
We are always looking for ways to improve our platform for our professionals, so please feel free to contact us at team@bark.com if you would like to provide any further feedback to us, or if you would like any additional support for your account.
Kind regards,
The Bark Team
Didn't enjoy my Bark experience one bit.
Had to chase clients - which I don't like doing.
Clients were condescending, as if they were experimenting with the idea of astrology.
I have plenty of clients who want to book with me, I don't need this kind of behaviour.
Hi Karen,
We're sorry to hear that your experience with Bark didn't meet your expectations. Our platform is designed to connect professionals with potential clients, but we understand that not every interaction may be the right fit.
If you'd like, our team would be happy to offer tips on lead engagement or explore ways to improve your experience. Please feel free to reach out to us at team@bark.com, and we'd be happy to assist.
Kind regards,
The Bark Team
We had an excellent fence built through the contractor we employed. Matt@ kapiti Coast Fencing (KC fencing)
A thorough quote was given and the job was done quickly and efficiently. It was the best cost of 3 acquired.
We really appreciated Matt's negotiating skills between neighbours to get the best result for each of us.
Hi Dianna,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with a service provider you found on our platform. Your feedback means a lot to us!
If you need any other services in the future, just let us know!
Kind regards,
The Bark Team
I had credits take because they had not been used - credit I purchased through the year long mandatory purchase plan. No one told me that could or would happen - so I was quite surprised. I was fortunate that they were restored. Now I feel force to contact people!
Hi Gloria-Jean,
Thank you for your feedback, and we’re sorry to hear about your experience with the credits. We understand how this situation could be frustrating. To clarify, credits purchased through our platform expire one year after the purchase date. We strive to make this clear, but we appreciate you bringing this up so we can improve communication around it.
We’re glad to hear the credits were restored, and we understand how important it is for you to feel comfortable with your approach to leads. If you ever need further assistance or have more questions, feel free to reach out to us at team@bark.com.
We appreciate your understanding and look forward to supporting you in your continued use of Bark.
Kind regards,
The Bark Team
Easy to use platform, some good quality leads, profile exactly what you want and you should get something from it
Hi Keen,
Thank you for the great feedback! We're thrilled to hear you’ve been able to secure some quality business through Bark. Our goal is to connect professionals like you with the right leads, so it's fantastic to know our platform is working well for you.
If there's anything we can do to help further or improve your experience, don’t hesitate to reach out!
Kind regards,
The Bark Team
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Raymond,
Thank you for your feedback, Raymond! We're happy to hear that you're finding industry-specific leads and that you're satisfied with our screening process. We strive to connect you with high-quality potential clients, and it's great to know that you're experiencing the benefits.
If you have any further questions or need assistance, feel free to reach out to us anytime.
Kind regards,
The Bark Team