BeachCameraReviews 66

I received an tv different than the one ordered. Same brand and model but different year. Angela Z Helped me and provided a solution. Great service

BEWARE this company. The bottom line: Based on my experiences, I think they buy distressed and not-quite-perfect merchandise, and then sell it at a slight discount. What this means is that if and when you discover the defect, they will offer you an even better price to keep it, or a full refund. In choosing the full refund option, it took literally 25 phone calls (I recorded them) over a 60 day period to get my full refund, including shipping refunded to me, in both instances I purchased from them. They make false promises: "your refund should be in your account in 3 - 5 business days" really means "30 days minimum". I have to laugh at all the 5 star reviews on them - are they paying people to write them? If you choose to do business with this outfit remember, YOU HAVE BEEN WARNED.

The tablet is beautiful... Very sleek and has an excellent display. I would recommend purchasing the keyboard to go along with it. Great customer service as well.

I recently purchased an LG C1 77in TV from Buydig at the lowest price I've seen. The process was smooth with timely follow ups when the TV was shipped.

I had an issue where my bank declined the transaction and asked me to reorder the TV. There was a miscommunication on Buydig end and they were unaware of the bank declining it. They ended up shipping out 2 TV's and charged me. I called and Angela Zambrano from customer support was able to cancel the order even though it was shipped out and not charging me. With this type of support, I'd be happy to order from Buydig in the future!

I had a very good experience with this company representative when I ordered an item and was sent the wrong item.
The representative named Lariza was most helpful and understand to my concerns she told me what I needed to do for her to get my concerns taken care of. I immediately acted on the issue and much to my surprise she in return acted quicker to resolve it for me.
I am impressed with this company and the employee they have representing them she was very nice and concerned with my issue and made the process very easy for the customer.
Thank you Lariza, I hope your company knows you are an asset to them and rewards you for a terrific job when it comes to customer satisfaction.
Regards,
Peggy Anderson

The Optoma UHD38 Bright, True 4K UHD Gaming Projector was just what I was looking for in a high end projector. The image is sharp and bright on a 100" screen. We have it installed in our training/meeting room and the video never lags. Presentations are crisp and clear. When viewing the presenters screen, we can read the data in the spreadsheet from the back of the room. The fast delivery was a plus!

I ordered a Surface, it arrived damaged. I contacted seller and they took care of the return and refunded me. Just make sure you follow up with the company if you have any problems. They seem like they want to keep their customers happy.

I am very happy with the product and service I received from Beach Camera. I ordered a 77" LG Oled Tv and the price and serve e was excellent. The freight forwarder they use for delivery was also excellent and everything went smooth. It's been a great experience ordering from BeachCamera! Thanks a lot!

I ordered Mackie audio mixer bundle and had missing software and missing 5-pack stereo adapter.

I would stay away and Never buy from this seller. Very disappointing!

If I could give a no star I would. I places an order or Feb 20th from Las Vegas. The entire time I was tracking my shipment only to find out they placed the wrong address on it. I was already waiting almost 10 days. Beach camera contacted Fedex didn't even contact me to correct the address error on their part. So now having to wait for my product to go back to beachcamera to be recharged to my account and sent all over again. Horrible customer service.

Beware of Beach Camera. I purchased a new 70 inch Samsung. What was sent to me was a used unwrapped remote and power cord. Also was sent a broken TV. Plenty of other electronic vendors. Never again!

Purchased this TV for a Christmas gift, what a surprise that it did not turn on when the person set it up. Spend 3 hours on the phone with Samsung to trouble shoot it. The representative we had a defective TV. The company sold a detective TV and what me to pay for the shipping back to get my money back.
WHAT A SCAM!

Rarely do I write negative reviews, unless it's egregious, and in this case, it is. Beyond the worst customer service I've received. The shipping company they used misplaced the TV, then was re-routing it, etc. All of the responses I received from Beach Camera were, "They will contact you to schedule the delivery." They ignored my issue. When I told them I'd like to cancel if no one can find my TV or help, they said I'd be charged a restocking fee. I asked to speak to a manager, and no reply. I called, they left me on hold for 10 minutes, said someone would call me back, and they never called. Not once did someone apologize or try to help.

Received a very bulky, heavy item slightly damaged, and wanted to keep it, and the seller worked with me to apply a discount so that I could. Great seller who stands behind the products they ship out

Purchased a tablet pc described as Open Box. When I received it there was nothing inside the box but the tablet wrapped in plastic. No charger, no paperwork, nothing. Contacted Beach Camera and was told the item was used and purchased as-is with no warranty and no return. Complete false advertising. Open Box is NOT the same as used. Avoid this horrible company

I had a great experience with Beach Camera. To start off, I got a super great deal on a large screen LG TV! The TV shipped quickly. There were some shipping issues which were not the fault of Beach Camera in any way. Even though the shipping issue was not reflective of their service, they were very friendly and easy to work with to alleviate the problem. I came away a very happy customer and will seek them out for future purchases.

I bought 2 tvs and 2 sound bars. Arrived quickly and set up easily. I had a slight issue with one base speaker but the service department was spot on. Great company