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The Because Market has a rating of 2 stars from 104 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with The Because Market most frequently mention credit card, customer service and return label. The Because Market ranks 100th among Underwear sites.
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Continuation of review, they charged my credit card for merchandise I did not order nor have received.
The bank is handling this for me. The refund did come today $47.12.
I wish I had never heard of this company. Stay Away.
Signed up for sample $2,99. Received package. Next a notice to receive $69.in merchandise that I did not order, It was not disclosed or attached in anyway that you are ordering any merchandise. Yet it is to be shipped within 2 days. Trying to Cancel is an impossible feat. Do Not Sign Up for Sample on Facebook. Never again. I will place a phone call today to try again and cancel and if that is not successful will cancel credit card.
As stated in a multitude of earlier correspondence dating
Back to eight (8) months ago, we cancelled all orders at that time. As
I advised you in the 04.14.2019 email, since you persist in harassing
Me, I have turned this matter over to our attorney for legal action. I will also be using social media of all types to advise
Others of your ineptitude and harassment. I am also contacting Consumer
Reports, the Better Business Bureau, our state department of consumer
Affairs, and all major credit reporting agencies, with all the
Correspondence we have had over the last eight (8) months.
The Because Market (formerly Hexa & Co) provided garments to my father. While I notified them of the death, and the credit card stopped working, they kept shipping for two months. Then, said it had been too long to take a return or issue a refund.
Answer: I'm in the United States of America (Florida, specifically).
Answer: I have not had to return anything, but I'm sure that Customer Service would answer this question for you.
Answer: We can definitely do that! Please email help@becausemarket.com and we will get you set up.
Answer: I don't know. They just send new items if you cancel another. It is crazy. I have never had this happen before.