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The Because MarketReviews 104

2.0

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The Because Market Reviews Summary

The Because Market has a rating of 2 stars from 104 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with The Because Market most frequently mention credit card, customer service and return label. The Because Market ranks 100th among Underwear sites.

service
60
value
57
shipping
54
returns
42
quality
53
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Texas
23 reviews
36 helpful votes
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Continuation of review, they charged my credit card for merchandise I did not order nor have received.
The bank is handling this for me. The refund did come today $47.12.
I wish I had never heard of this company. Stay Away.

Date of experience: July 4, 2019

Beware. Sign your life away.
May 18, 2019
Previous review

Signed up for sample $2,99. Received package. Next a notice to receive $69.in merchandise that I did not order, It was not disclosed or attached in anyway that you are ordering any merchandise. Yet it is to be shipped within 2 days. Trying to Cancel is an impossible feat. Do Not Sign Up for Sample on Facebook. Never again. I will place a phone call today to try again and cancel and if that is not successful will cancel credit card.

Date of experience: May 18, 2019
Pennsylvania
1 review
18 helpful votes
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As stated in a multitude of earlier correspondence dating
Back to eight (8) months ago, we cancelled all orders at that time. As
I advised you in the 04.14.2019 email, since you persist in harassing
Me, I have turned this matter over to our attorney for legal action. I will also be using social media of all types to advise
Others of your ineptitude and harassment. I am also contacting Consumer
Reports, the Better Business Bureau, our state department of consumer
Affairs, and all major credit reporting agencies, with all the
Correspondence we have had over the last eight (8) months.

Date of experience: April 23, 2019
California
20 reviews
69 helpful votes
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The Because Market (formerly Hexa & Co) provided garments to my father. While I notified them of the death, and the credit card stopped working, they kept shipping for two months. Then, said it had been too long to take a return or issue a refund.

Date of experience: November 28, 2018