business logo of Berlook
berlook.com
swimwear, active men, womenAge 4-12, 13-18, 19-25, 26-45, 46-60
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About the business


berlook.com
+44 7564 552009
China
Clothing item from BerlookFashion apparel by BerlookMerchandise from Berlook clothing lineBerlook fashion product

Business Highlights

General

Target Gender: men, women
Target Age Group: 4-12, 13-18, 19-25, 26-45, 46-60
Price: $

Shipping

Shipping Cost: $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $89

Returns

Return Policy: not free
Return Instructions: must be received in new condition; unworn, unwashed, and with the hygienic liner and tags intact
Return Cost: shipping fee

Sustainability

Recycling Program: no
Responsible Materials: recycled

Product

Style: swimwear, active
Body Fit: regular
Available Sizes: Women's (XS, S, M, L, XL)

Customer Service

Support Channels: phone, email
Support Phone: +44 7564 552009
Support Email: care@berlook.com

Payment Options

Payment Methods: card payments

How would you rate Berlook?
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Berlook Reviews Summary

Berlook has a rating of 2.6 stars from 40 reviews, indicating that most customers are generally dissatisfied with their purchases. Berlook ranks 37th among Swimwear sites.

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Colorado
1 review
1 helpful vote
Follow Madison S.
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Skip this store for another with more friendly customer policies. The company takes forever to respond to customer questions and doesn't send return labels so you have to pay for returns yourself. The suits are average quality, but can fit oddly so returns are likely. Save yourself a headache and buy somewhere else!

Date of experience: March 30, 2025
Canada
1 review
2 helpful votes
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I haven't worn the swimsuit set I bought out yet, but my first impressions were mixed. The fabric feels stiff somehow, and the sizing was a bit big. When I tried it on, it looks super cute though! No cameltoe or nips showing either! Shipping was fast and free, price was good. I just hope it's actually comfortable and maybe gets softer once I wash it and wear it.

Apparently returns are difficult to process, so beware of that before you get a big bulk order. I don't think I'll order from them again as the risk seems high.

Date of experience: January 13, 2024
Canada
1 review
3 helpful votes
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Overpriced with Really Bad Quality Products
September 18, 2023

I bought a set of their reversible swim set on a buy one get one promo, totalling around USD38/CAD52.
With that kind of price, I wasn't expecting superb quality stuff, I was ready to see some flaws, slightly less quality fabric and the likes. However, when the products came I was quite surprised by how bad the quality of the product really is.

First, the items that they recommend as "frequently bought together" which technically the pairing between the top and the bottom doesn't match in colour, and definitely different than how it was advertised on their site. Second, The fabric is paper thin and the bra cup doesn't even sit right/ properly on your body. It looks fine when you don't put it on, but the bra cup really shows and doesn't blend with the body when you wear it.

I was fine with ignoring these issues as I got it half price anyway, but when I was about to wash and wear it today I noticed that the there are a lot of seams and stitches that have unraveled in a lot of places on the top. It's a shame that I've already taken the tag off and won't be able to get any refund or exchange, but I can't imagine how it must've felt if I've bought it full price.

I think you'd better off buying cheap swimsuit in Amazon or Ardene. They probably have the same, if not better quality than this.

Date of experience: September 18, 2023
Florida
1 review
3 helpful votes
Follow Briana G.
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I just left a 1 star review on their page and they had to "review" it before posting. I then got an email from them saying thank you for your 5 star review. They are thieves and liars.

Date of experience: September 6, 2023
Lithuania
1 review
1 helpful vote
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Never got the order
July 8, 2023

The order was stuck through delivery and I never had a chance to review the actual products. On the other hand, I got the refund very fast and the communication was good.

Date of experience: July 8, 2023
Philippines
1 review
2 helpful votes
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Low Quality / Difficult Returns
June 29, 2023

The return address is only specified if requested, had no idea it was going to be in California US and that would cost $50 to ship back. Wanted to return a large bulk because they dont fit well and the quality is not good (stitching, lose threads, thin fabric). Was so excited because everything looked so great in the pictures. Def too good to be true!

Date of experience: June 29, 2023
Argentina
1 review
0 helpful votes
Follow Christa M.
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Got to say, impressed with Berlook, yes you get what you pay for but the items are not bad at all. They also also message you, which is a bonus as you know they are contactable. More businesses need to take a leaf out of their book, as its the customers that make a business. Well done Berlook!

Date of experience: May 28, 2023
Colorado
1 review
1 helpful vote
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LOVE BERLOOK
May 25, 2023

Love BERLOOK, especially their one-piece.
I was happy with my purchase. Ordered one-piece and bikinis for travel. For the price point, very good quality and service was punctual and went smoothly. Thanks for everything.

Date of experience: May 25, 2023
France
1 review
1 helpful vote
Follow Phyllis H.
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I love Berlook for the quality and style of the swimwears. Regarding delivery, I personally would appreciate if there was less of the things that aren't purchased items, like the paper it comes wrapped in and individually packed plastics for each product in an order. It'd be wonderful to see Berlook helping to keep the environment clean. But otherwise, so far I've made numerous purchase on Berlook and hope to keep doing it. Thanks

Date of experience: May 23, 2023
France
1 review
0 helpful votes
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Happy customer
May 11, 2023

The swimsuits I got are super soft and comfortable! They fit and look great! I also got matching bikinis with my daughter! The design is well made and I'm glad to buy again!

Date of experience: May 11, 2023
Argentina
1 review
0 helpful votes
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Let's go shopping
May 11, 2023

I would just like to say since I have been introduced to online shopping and using Berlook it has been a blast. It has endless possibilities. I even introduced some of my co workers, friends and family members to this swimsuit site. Even though I may have had two mishaps it was nothing that couldn't be rectified. I would have received value for my money, great prices and great quality swimsuits in a timely manner,after all I live in the Caribbean. If there is any issue customer care/service informs you right away. I love shopping here it's amazing. The rewards are amazingly good. The website is easy to manage. It is easy to follow through and pointers are there to guide me along when searching for what I want. I would recommend it to any one anywhere. Thanks

Date of experience: May 11, 2023
Japan
1 review
0 helpful votes
Follow Kendra J.
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Kind of obsessed with this site. Their customer service is excellent and I've loved almost everything I've bought from their sit. Prices are great, quality of items is generally great… I find stuff on there all the time that's hard to find anywhere else. Their designs are cute and shipping is very fast and effective. Their delivery guy keeps handing everything to me directly, while Amazon just drops and runs. I've found items from Amazon blowing around outside because they're careless with their packages… Never the case with Berlook. Very happy customer.

Date of experience: May 10, 2023
Denmark
1 review
0 helpful votes
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Amazing!
May 3, 2023

I was shocked about how quickly my orders came and the customer service I have received. I love them all and how they fit. I will definitely tell my friends about this company. I'm very happy.

Date of experience: May 3, 2023
Colombia
1 review
0 helpful votes
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Love love love
May 1, 2023

I absolutely love all of your bikinis the quality is amazing and the styles are so cute. Not to mention the shipping time is quick and it's a bargain. Can't wait to buy more!

Date of experience: May 1, 2023
GB
1 review
0 helpful votes
Follow Anglel M.
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Love shopping at Berlook. I've always like their first class customer service and the quality of their products.

Date of experience: April 18, 2023
France
1 review
0 helpful votes
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Recommend it
April 10, 2023

The quality could be not the best in the world but I've never had a problem with them. The delivery always arrive on time and you can find a lot of cool things on the site. The prices are great. I strongly recommend it.

Date of experience: April 10, 2023
Bangladesh
1 review
0 helpful votes
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Incredible
March 30, 2023

The packaging was incredible it literally did make my day brighter! The brand is cohesive and I'm in love with it. I think work on sizing a bit but I will still wear them bc they are so cute. Overall love the experience!

Date of experience: March 30, 2023
Canada
1 review
0 helpful votes
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Super cute!
March 26, 2023

I got a bikini top and a bottom, and it looks SO CUTE! The sizing makes sense, and the quality feels great so far (although I haven't worn it in water yet). It fits me perfect. Also the delivery was faster than I thought it was going to be which was great.

Date of experience: March 26, 2023
New York
1 review
0 helpful votes
Follow Elizabeth H.
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The swimsuits are easy to care for and maintain, requiring minimal effort to keep them looking great.

Date of experience: March 7, 2023
GB
1 review
0 helpful votes
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Very nice dress. Comfortable and light. This is a great quality dress for a very affordable price. I'd definitely buy it and wear it again.

Date of experience: March 6, 2023