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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.8 stars from 3,769 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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We shopped price, style, size, etc., blinds from several sources, you were by far the best price. Our six blinds arrived quickly and we are impressed by the quality level for the price we paid - Bravo!
The installation was very easy and I installed all six within 2 hours. We are very pleased and we will be a repeat customer and will also spread the word about your product and service.
RECEIVED THE BLINDS STILL GOT SOME MORE TO PUT UP. ONE BLIND CAME WITH THE ROD AND PLASTIC WAND MECHANISM DETACHED WHEN REMOVED FROM THE BOX AND NOW WONT TURN OUT BLINDS OR FOLD UP WHEN WE TRIED TO REINSTALL. WILL TRY AGAIN TO GET IT TO WORK AND LET YOU KNOW IF WE CAN'T GET IT TO WORK. ANY SUGGESTIONS? BUT REALLY LIKE THE BLINDS OTHER THAN THAT
Thank you for taking the time to share your feedback, Martin. We’re glad to hear you’re enjoying the blinds overall, but we’re very sorry to hear about the issue with the wand arriving detached. We understand how frustrating that can be. For further assistance, please reach out to our customer service team at https://www.blindster.com/contact-us
so we can help troubleshoot the issue or provide a solution. We appreciate your feedback and are here to help.
I have ordered from Blindster two different times - once for two large honeycomb blinds (one with a remote) and again later for a blackout honeycomb blind. The blackout blind wasn't working as well as I knew the blinds could work from my previous experience, so I contacted Customer Service and they solved the problem (ended up replacing the blind) in a friendly and timely manner. I would recommend this company to a friend, which in fact, I did and they also ordered a large honeycomb blind.
Thank you, Diane, for sharing your positive experience and for recommending us, your confidence means a lot. We're glad we could quickly resolve the issue and are always here to ensure every window treatment performs as it should. Looking forward to supporting you and anyone you send our way!
Not only does this company provide excellent products and fast service, their customer service team rises above and beyond in my experience. After inquiring about a hardware piece I broke reinstalling my five year old blinds, I was told the blinds were no longer available BUT the customer service person (CIndy) found a box of the old hardware in their office and sent it to me three days after my inquiry, no charge. Now that's customer service A+! To back up their great products of which I have in three rooms in my home. I heartily recommend them. They truly back up what they sell.
Gail, reading your kind words truly made our day and reinforces why we strive to go the extra mile every time. Cindy and the whole team are grateful for your heartfelt recommendation, and we’re always here whenever you need a hand. Thank you sincerely for trusting us and for being the best part of Blindster!
I placed an order for a pull down shade after careful measuring. Then, I thought again and realized the shade would be too narrow, so I called the Blindster 800 number and spoke to a very helpful agent. She listened closely and agreed and was then able to change the dimensions to better suit the project. Excellent Customer service!
Thank you so much for sharing your experience, Sandra! We're thrilled to hear our team was able to assist you and make sure the shades fit your project perfectly. Your feedback means a lot to us, and we look forward to helping you again in the future!
The room darkening shades I ordered were perfect. Easy to install, look great. Wish delivery was faster other than that everything was great.
Thank you for your kind words, Jayme! We’re glad to hear the shades look great and were easy to install — your feedback means a lot to us. We appreciate your patience with the delivery and will continue striving to make every part of your experience just as seamless.
The blinds are beautiful and fit perfectly.
Quality product.
Very pleased with my purchase!
2nd time buying from this company and I will buy from them again.
Also, made and shipped fast.
Thank you so much, Debra! We’re thrilled to hear you love your blinds and appreciate your repeat trust in us. It means a lot to have you as a satisfied customer, and we look forward to helping with any future projects!
The selection of blinds was amazing. The ordering process was easy and the prices were fair. We had to contact customer service for an error on our part. The company rep was super friendly and helpful. You have gained a loyal follower.
Thank you so much, Celina, for your kind words and loyalty. We’re delighted to hear that our selection and customer service exceeded your expectations, and we look forward to serving you again in the future. Your support truly means a lot to us!
Ordered 17 zebra shades, all looked great. Had a problem with one but customer service answered the call. Sent me a replacement with no hassles and no charge.
Bruce, thank you so much for sharing your positive experience! We’re thrilled the zebra shades look great in your home and that our team could swiftly make things right—your satisfaction truly means the world to us.
Blindster provides an excellent alternative to the overpriced window coverings of most companies. It was easy to measure and order from Blindster. They also have a large selection of fabric and choices for covering windows. The blinds were easy for my husband to install and look great.
Kathy, thank you so much for sharing your experience! We’re thrilled to hear the selection and ease of installation exceeded your expectations. Your kind words motivate us to continue providing excellent service and quality products.
I have some issues with my order and I emailed them and 24hr to 48hr I have a response with the solution, very good customer service and very professional, thanks yo Jessica she helped me out with my replacement.
Thank you, Cesar, for sharing your experience and your kind words about Jessica’s support. We're grateful you chose us to help with your replacement, and we're committed to continuing the responsive service that earned your trust. Please don’t hesitate to reach out if you need anything else in the future!
The shades we ordered were priced well and arrived in a timely fashion and do their intended job. But when one cord started to fray, they responded instantly, matched it with a picture I provided and quickly shipped a replacement. They seem to have good products and exemplary service.
Jim, thank you for sharing your positive experience. We’re glad the shades are working well and appreciate the chance to spring into action when needed. We look forward to serving you again in the future.
My five-star review is twofold, both on the business as well as the personal level.
First off, Blindster's Fit-or-Free Guarantee is pretty darned amazing, and very, very much appreciated, as is the current discount.
Secondly, having someone as helpful, cheerful, and knowledgable as Vincent being the conduit for your company and its standards was a true delight. So looking forward to receiving our order!
Hope, thank you so much for sharing such a heartfelt review! We're thrilled to hear Vincent made your experience easy and enjoyable, and we're excited for you to get your blinds just right with our Fit-or-Free Guarantee. It's feedback like yours that keeps us striving to do our best. If there’s anything more you need as your order arrives, just give us a call!
Ordered blinds for bathroom, the first order I didn't like the color with my room as much as I thought I would so asked to exchange and they were so nice and made the process stress free. Got my second order a couple weeks ago and love them! Would def recommend
Thank you so much, Hayley! We’re thrilled to hear you love your new blinds and truly appreciate your kind words about making the exchange process easy and stress-free. It means a lot to us that you recommended us. We hope to assist you again in the future!
Everything went smooth. Only issue was from the time I was notified of shipment till FedEx actually got the package took almost a week. It did arrive a day earlier than expected🤷‍
Thank you so much for your thoughtful feedback and for sharing your experience. We’re glad everything went smoothly overall and appreciate you highlighting our prompt delivery. We value your support and look forward to serving you again in the future.
Great customer service, I ordered for the first time needed a different size they immediately remade my blinds did not charge me to redo them.
Thank you, Rose, for sharing your experience! We're delighted we could quickly resolve the sizing issue and truly appreciate your kind words about our service—you’re always welcome back whenever you need us.
These Blinds fit perfectly, I mean to the millimeter! Once I got the hang (no pun intended) of installing them to the brackets it was super easy and quick … I feel they will last and they are exactly what I w anted … I don't usually right reviews … this I was so happy with the product … there's a lot of "cowboys" out there folks these guys, I vouch for.
G
Hi George, thank you so much for your kind words and thoughtful review! It’s wonderful to hear the blinds fit perfectly and installation went smoothly. We're genuinely grateful to have earned your trust!
I purchased multiple blinds from them. One had an issue upon arrivalso I had reached out to customer service and they have been very attentive and promised to send me a new one. I'm very glad to see that some companies still care about customer satisfation!
Thank you, Kirsten, for sharing your experience. We're truly committed to ensuring every customer is satisfied, and it’s wonderful to hear our team’s support made a difference. We look forward to serving you again in the future!
I discovered I made an error in calculating the window measurements and when I contacted customer service the next day, they were very responsive and were able to adjust the measurements prior to going into production. My blinds arrive shortly after that and they fit perfectly. Excellent service excellent quality!
Loyal, thank you so much for sharing your experience and for recognizing our responsiveness, it's wonderful to hear everything fit perfectly. Your satisfaction truly motivates us to keep providing excellent service and quality.
As in the past, this blind order was handled with great service and shipped quickly. The blinds continue to be top quality. I will continue to purchase from Blindster in the future.
Thank you, Bill, for your continued trust and kind words. We're delighted to hear the blinds met your expectations once again, and we look forward to providing you with excellent service and quality in all your future orders. Your satisfaction means a lot to us!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much, J, for sharing your wonderful experience and trust in choosing us for your new home. We're delighted to hear the blinds met your quality expectations and that installation went smoothly. Thank you for trusting us!