BlizzardReviews 221

I ordered one of their new plush pets from the website. They shipped the item by FedEx and it arrived in about a week and that's from USA to Canada and going through customs! The item came in a large box for something its size but had a cheap flat rate of $10 which is amazing considering the items speed to Canada and box size. I will be ordering from them again.
My only points were that they do not accept paypal and that they never updated my order status from 'processed' to 'shipped'. My item is here and it still says 'processed', ha!

I recently spent $2500 building a beast of a gaming PC. I started downloading all the games I had previously... including Starcraft II. As it turns out 60% into the install and my pc bluescreens... every... time i start the install. I have NO problems with any other game or program at all. At all. Not even a little; as it should be with a brand new machine. I go on the battle.net support and submit a chat ticket. Not only is their reporting system asinine with a billion useless FAQs popping up to the effect of "did you remember to turn your computer on?". "Are you sure you have internet?" "Are your eyes closed and simply cannot see our product working wonderfully?" but the chat ticket immediately fails to connect, and simply adds it to my current ticket submissions for them to review at their own time. I check back the next day and my ticket has been deleted... there is NO sign of it anywhere on the website. I submit another ticket... but UH OH... an UNKNOWN ERROR HAS OCCURED. "This is probably temporary." So the sweet and short of it is that blizzard can no longer make any game other than world of warcraft and world of warcraft clones that they call other names like Diablo III and such, but their website is atrocious and they simply do not care about their customers, preferring to let a faulty AUTOMATED TECH SUPPORT response... an contradictory statement if there ever was any(and I have owned every game they ever made so clearly I paid them quite enough money). Do NOT buy any of their products, and if you must, wait until they peddle their filth on Steam like any modern and sane company should do. These guys have an automated tech support for their games... which are basically polished rehashes of titles made in the 90s and have no justifiable reason for having tech issues in the first place, these guys coasted through the last decade on faith earned in the 90s and no longer meet the industries minimum standards, if they keep it up theyll end up like Id Software.