BlizzardReviews 221

Stupid idiots and $#*!heads are the only people who work in customer nonsupport. I changed my email and could no longer log in simply by using my password which i always remember. Ooooh no. I have to "authenticate" my account. I couldn't. So then i had to have them send a code to my email. Haha. The email that no longer is active. Can't update it because i can't log in. Simple fix right? Wrong. They needed a picture of my id to match it with my email. Hahahha. They said it didn't match! Ha! $#*! blizzard, $#*! them forever. Up their asses with sandpaper wrapped nail studded 2" diameter dowel rods at a force of 9 billion newtons! There are way better rts games out there than starcraft anyway! Never thought anyone could ruin that game and how much i like it. Ha. They did. With their cocksucking $#*! $#*! $#*!headed ways! So done!

The customer service is out of this world bad, i mean customer service in every game are always very nice even if u are mad, they force u to be nice with them with how helpful they are and how much they care
The customer service here just deals with copy paste long tickets and no help what so ever
They just dont give a $#*! really, it didnt used to be like this i dont know who they contracted with, but its just too bad to be ignored and making my rounds now trying to tell me experience i find that the vast majority of the players are having the same issue with the customer support how can this be ignored any further bya company as big as blizzard.
For me this is it with blizzard am never buying another game from them.

Received smartass remark from worker there and they admitted that they make it hard for anyone locked out of their account deliberately so they cannot contact them, and they dont care about your frustration, need more info just ask me to show proof of the email sent to us. Unprofessional pen pusher on the other side, very rude, kept sending same message asking for info, we supplied all info, even know answer to secret question, the next file i will be sending wont be as pleasant as the last one, give them an eye full, the idiots

I have been a costumer of Blizzards for a VERY long time and when it comes to their customer service, they truly suck. I've had issues in the past but ones that I could shrug off and just be annoyed with but this time I'm done with Blizzard. I played CoD MW Warzone for a couple weeks and thought it was good so I decided to try out CoD MW the full version (not cheap). Sadly after a single day of problems and issues I was frustrated enough to send in a ticket for a refund (the only way to get one supposedly) Because its just not worth the money while I'm laid off due to COVID-19. After several times messaging back and forth to the support and even getting a response from a manager they flat out said no and closed the ticket without resolving it "all sales are final" is what they said. They are a money hungry seflish company that does not care about you in the slightest. This coming from someone who has played their games since Warcraft 1... It makes me sad that this is what they are now. Dont buy their product or at the very least dont expect to get your money back or be treated like a valued costumer. You are nothing but a money bag to them. Good games normally, TERRIBLE company and policies. Dont trust them.

Blizzard has absolutely no customer service what so ever, The best you get is a chat box, yo are not allowed to talk to anyone unless they decide to call you back on their time schedule so you may be there you may not and this is even during Blizzard business hours in this country!. Blizzard adsolutely does not car about customers at all, they sure dont care about suggestions, they have programming problems that exists years ago. I'll play out my time here but after all the time I spend here I am gone, this is just garbage now. To bad because it it has potential but they just dont care.

Whole web ticket system is a joke. They will follow their own way and never compromise in any case.

If you going to just follow your own rules and not care about the customers at all, why the hell would you add a system for surveys, making appeals, make suggestions etc?

My experience is basically this:
Oh you would like to make a suggestion? Well sorry we have to follow our rules so even if this messed your account up we will not change it at all. You asking why? Well we aren't telling you and if you question it we will ban you permanently.

Blizzard, Delete your systems. Just post your 'Web Ticket Template' online so players can check that instead.

Blizzard Entertainment is a piece of crap company that steals money from children. I let my (minor) son sign up for an account & buy games from these cheats. He goes to sign in today and the account is DELETED. For no reason. They tried to give us some bs story about the account being hacked as a reason for their actions. Did they send an email to us first? NO! Did they just lock the account and wait for verification? NO! The rep/customer service/shyster guy actually expects us to give them a copy of my son's birth certificate and social security card to MAYBE get it reinstated. Are they flipping crazy? Sounds like they're wanting to commit identity theft to me. What creeps! As a parent, my advice is to stay FAR away from this scam site. If your kids game, Steam is a much better choice. And please, feel free to share my review with anyone and everyone.

Bought COD Modern Warfare, but it kept crashing on my computer. Spent hours trying to fix it and gave the developers a few weeks to try and sort it with updates since it was a new release and this problem was widespread. After many updates it still wasn't fixed, and looks like it never will be - I gave up and asked for a refund. Blizzard refused because it had been too long and there was playtime on my account (basically no actual gametime as it crashed every time). They even acknowledged that it's the wrong decision but stuck stubbornly to their policy lines.

I recommend not dealing with them, but unfortunately they're the gatekeeper to some good games. So if you must buy from them, protect yourself and buy with Paypal so you can raise a dispute through Paypal when Blizzard chin you off. Learn from my mistake.

Paid NZD$149 for a COD online.
I'm using a Lenovo X1 Carbon (with i7 CPU) and a ASUS XR2 Station with 1080Ti video card (thunderbolt station). I could use this setup to play other games ok. Which inc: Total War (all versions, inc the latest 3 kingdoms); CS; Armas (all versions) etc. However, when running COD, it says the GPU is not supported.
Contacted Blizzard for support. They said, they could not give refund because of the amount of time that has passed since the game was purchased.
I do not agree that "the amount of time that has passed since the game was purchased" is a correct excuse.
Order was placed at 11:12pm on 27th Oct 2019.
It took me two days to download the 147GB game file. Technically, I only got the product I purchased derived on 30th Oct 2019.
First of all, I tried everything I could from my end. Then I contracted Activision Support as required on 30th Oct.
Unfortunately, I have received no response at all (see attachment).
Then I contacted you immediately. It's not fair to blame me that I should apply for a refund earlier.
Moreover, battle.net does have the obligation to tell the spec requirement/limitation. Now, the product I purchased does not meet what you advertised. From the advertisement, i was told 1080tI+Intel i7 would be good to run this game. That's why I made such purchasing. Unfortuantely, COD is the only game I know does not support USB Docked GPU. This is not my fault.
Blizzard is a reputable company. Please just be fair and reasonable when dealing with your customers

This company is in sore need of some good 'ol fashioned 'Tegridy.
https://www.$#*!ute.com/video/TwxTSJ9b7CM/

They like to virtue signal about how progressive they are, whilst removing black characters from games to please the Chinese Government, and removing LGBT stuff to please the Chinese Government.

They also took prize money from and banned a Chinese pro gamer because he criticized the Chinese Government.

So as far as we can tell, Blizzards views are:
Orange man bad,
Yellow people good, (unless they oppose the Chinese Government)
Black people bad,
Gay people good, unless they are gay and yellow at the same time in which case they are bad.