Sitejabber Website Reviews and Complaints
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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,393
quality
252
This company responds to reviews on average within 0 days

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48,950 reviews

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Kentucky
1 review
0 helpful votes
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I ordered for a special friend and had it shipped to her as a surprise, she received them in about a week.
No better selection anywhere!
Very reasonably priced!

Date of experience: December 28, 2025
Chris P. — BodyCandy Rep
2 weeks ago

Thank you so much for sharing your positive experience! It’s wonderful to hear you’re happy with what you received, and we truly appreciate your support and kind words. We’re here anytime you need, just stop by!

South Carolina
1 review
0 helpful votes
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Glad I found yall
January 7, 2026
Updated review

The nose ring that comes with the tool was ridiculous 🙄 I lost the little diamond as soon as I tried to put it on... but everything else has been fine

Date of experience: December 28, 2025

First 2 orders were a fail
December 1, 2025
Previous review

First order was way too small and diamonds were lost within 10 minutes second order was a spiral and it infected my nose which has NEVER happened in 35 years. BUT I'm going to try yall one more time

Date of experience: November 21, 2025
California
1 review
0 helpful votes
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Website kept crashing and had to exit out and try over and over before order would go through. Was skeptical after ordering but it arrived on time and was what expected

Date of experience: December 27, 2025
Illinois
1 review
0 helpful votes
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Pretty good
January 6, 2026

I've bought a few items from here and only one nose ring has broken. It's kind of hit or miss with the jewelery, but my daughter and I are pretty happy.

Date of experience: December 27, 2025
Nevada
1 review
0 helpful votes
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Amazing shopping experience
January 6, 2026

I saw a ton of ads online with really cute jewelry and the website did not disappoint! I bought a few new pieces for a piercing I just got and couldn't be happier.

Date of experience: December 27, 2025
Chris P. — BodyCandy Rep
2 weeks ago

Thank you so much for your wonderful review! We're truly grateful for your support and thrilled to hear that you had an excellent experience with us. It means a lot to our entire team, and we look forward to serving you again soon!

New Jersey
1 review
0 helpful votes
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I ordered a pure gold nose hoop. It came within a week which I was surprised and so happy. It looks absolutely beautiful. I will definitely be ordering again.

Date of experience: December 26, 2025
Chris P. — BodyCandy Rep
2 weeks ago

Thank you so much for your kind words! We’re delighted to hear you had a wonderful experience and look forward to providing you with enthusing finds and top care in the future. Your satisfaction means the world to us!

Alaska
1 review
0 helpful votes
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Matching jewelry
January 5, 2026
Updated review

I love that the styles that I like come in many types of jewelry. Having a nose, lip and other piercing sites that match are so great.

Date of experience: December 26, 2025
Chris P. — BodyCandy Rep
2 weeks ago

Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.


Love the great variety and prices!
January 4, 2025
Previous review

Love the great variety and prices! Quick shipping even to Alaska.

Date of experience: January 24, 2025
Wisconsin
1 review
0 helpful votes
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HORRIBLE
January 5, 2026

I'm using this for this experience not the previous one here's a good change stop peddling ads and also let us use our points, After check out I was bombed with several ads sure I'd want cash back but using scammy ways will make me never order from here again on top of the fact I can't use points with a coupon? So odd

Date of experience: December 26, 2025
Chris P. — BodyCandy Rep
2 weeks ago

We noticed that you entered a customer service issue on a product review. We sincerely apologize for any inconvenience!
Please contact customer service at sales@bodycandy.com for assistance. Thank you!

Maryland
1 review
0 helpful votes
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Sick Savings & Sweet Service
January 4, 2026

BODYCANDY has been there for me since the beginning times... from defying my conservative mother & stetching my ears, to upgrading to a hinged lipring, finding and buying the sexiest nip bars, to aaalll the times i dropped a glass spiral or lost a piece... BODYCANDY was there! Customer support always kept it one hundred- and b/c they're actual humans, any potential hiccups along the way are made right. Not to mention, and OG of all, cheapest prices around- facts. Love ya, BC!

Date of experience: December 25, 2025
Chris P. — BodyCandy Rep
2 weeks ago

Thank you so much for sharing your positive experience! It’s wonderful to hear you’re happy with what you received, and we truly appreciate your support and kind words. We’re here anytime you need, just stop by!

California
1 review
0 helpful votes
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Review your orders
January 3, 2026

The only reason I gave them 4 stars is because they got my second order wrong and they still haven't corrected it. Other than that, I think Body Candy is great. A little over priced, but, who isn't these days?

Date of experience: December 24, 2025
California
1 review
0 helpful votes
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Smooth transaction, great products
January 3, 2026

All the products I have found on BodyCandy (nose rings) have been made of pretty great material, I have had no allergic reactions, and they have looked pretty good, too. Worth the $

Date of experience: December 24, 2025
Pennsylvania
1 review
0 helpful votes
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Variety needed
January 2, 2026

I trust the quality of BodyCandy products. I would like to see more variety in belly rings and earrings. Too much CZ in belly ring selection. I was interested in trying something new - bioplast.

Date of experience: December 23, 2025
Pennsylvania
1 review
0 helpful votes
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Second order. But am yet to recieve products as I just placed orders a couple days in a row. Can't wait to see the quality of body candy jewelry!

Date of experience: December 23, 2025

Good prices
December 31, 2025
Previous review

Good prices. Pretty jewelry, we will see if they are quality items...

Date of experience: December 21, 2025
Pennsylvania
1 review
0 helpful votes
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Previous review deleted
January 1, 2026

BODY CANDY... LET'S NOT DELETE THIS REVIEW LIKE LAST TIME.

I never had any problems with jewelry from here... until now! I received my large order (over $100) on Friday Nov 7,2025 and I got this exact nose ring was part of that order. I put this in on Saturday (11-8) and when I woke up Sunday morning 11-9 (not even 24 hrs later) it looked HORRIBLE. It was super tarnished. I had to take it out, but struggled to get it out (the hinge wouldn't unhinge (if that's a word). So 2 hours and MANY MANY TEARS later, I finally decided to cut it out. I definitely do not recommend this nose ring.

Date of experience: December 22, 2025
Chris P. — BodyCandy Rep
2 weeks ago

We noticed that you entered a customer service issue on a product review. We sincerely apologize for any inconvenience!
Please contact customer service at sales@bodycandy.com for assistance. Thank you!

West Virginia
1 review
0 helpful votes
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Jewelry has an enchanting allure, captivating hearts with its brilliance and craftsmanship. Each piece tells a story, reflecting the artistry and dedication of its creator. The quality of jewelry is not merely in its materials but in the passion infused into its design.

From the shimmering diamonds to the vibrant gemstones, every element is meticulously chosen to create a masterpiece. The intricate details, whether in the form of delicate engravings or bold settings, showcase the skill and creativity of the jeweler.

Moreover, quality jewelry transcends trends, becoming timeless treasures that can be cherished for generations. It symbolizes love, commitment, and personal expression, making it a significant part of life's milestones.

Investing in high-quality jewelry means embracing elegance and durability, ensuring that each piece remains a cherished companion through the years. Whether it's a simple pendant or an elaborate necklace, the beauty of quality jewelry lies in its ability to evoke emotions and create lasting memories.

Date of experience: December 22, 2025
Chris P. — BodyCandy Rep
3 weeks ago

Thank you so much for sharing your experience! We're thrilled to know you’re happy with your purchase and truly appreciate your trust, it means the world to us. Looking forward to serving you again soon!

Washington
1 review
0 helpful votes
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Got what i paid for!
January 1, 2026

Purchased several pieces in the past that have held up well enough! Not nearly as inclusive a size collection for the barbell size that i use but cute for my ear holes!

Date of experience: December 22, 2025
South Carolina
1 review
0 helpful votes
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5 Service
January 1, 2026

Everything about BodyCandy makes it my #1 spot for body jewelry. The website is easy to navigate; the descriptions are clear and have useful information; the reviews- when available -are clear and easily to review; and the prices make trying new things worth it! They package things safely and ship it in a reasonable time and manner. On top of ALL this- they will reach out with information and discounts after the purchase to make sure everything is good. They're a 5company doing 5 business.

Date of experience: December 22, 2025
Chris P. — BodyCandy Rep
3 weeks ago

Thank you so much for your kind feedback! We're thrilled to hear you're happy with your experience and look forward to continuing to provide you with pieces you can confidently enjoy. Your trust means everything to us.

Australia
1 review
0 helpful votes
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Didn't receive my whole order
January 1, 2026

It was missing several of the nose rings that I had ordered. Was told they were on back order but never received them at all. This was over a year ago now. Hopefully the customer service has improved.

Date of experience: December 22, 2025
Iowa
1 review
0 helpful votes
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Jewelry is great.
December 31, 2025

Jewelry arrived well made. I learned that my nose doesn't like texture on the rings. This time I ordered a smooth ring and I'm sure my nose will appreciate it.

Date of experience: December 21, 2025
Chris P. — BodyCandy Rep
3 weeks ago

Thank you so much for your kind words! It’s truly rewarding to hear that you loved your experience, and we’re excited to have the chance to delight you again soon. Your support means a lot to us!

Colorado
1 review
0 helpful votes
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One item perfect the 2nd was a flop
December 31, 2025

I ordered 2 items. The second item was far too large and hard to apply. Lost the end screw piece in less than 5 minutes of trying to put it on. The jewels on the 3 sided nose ring was much smaller than anticipated. Loved the ease of the clip however just lost it. It came unhooked without my knowledge.

Date of experience: December 21, 2025