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The company has established a strong reputation for exceptional customer service, with clients frequently praising the attentive and personalized assistance provided by staff. Many customers appreciate the tailored approach, which includes pre-selected items based on individual style profiles, leading to a positive shopping experience. However, there are no notable negative aspects or concerns raised in the reviews provided. Overall, the sentiment is overwhelmingly positive, suggesting that the company effectively meets customer needs and enhances satisfaction, particularly in the bridal market.
This summary is generated by AI, based on text from customer reviews
I got an appointment at the VIP warehouse sale and all of the staff were amazing! They already had some dresses pulled for me when I got there based on my style profile I made. As I was trying some on and telling the stylists what I liked and didn't like, they were pulling more from the back and they found the PERFECT dress almost right away! And they stayed within my tight budget which was great too. I had tried two other bridal stores and their service wasn't even half as good as Borrowing Magnolia's! I would definitely recommend them to any bride!