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BoxinusReviews 76

3.7

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Boxinus Reviews Summary

Boxinus has a rating of 3.7 stars from 76 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Boxinus most frequently mention and customer service. Boxinus ranks 34th among Shipping sites.

service
6
quality
6

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Turkiye
1 review
2 helpful votes
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Life saver
April 8, 2016

I would die if I couldn't buy the cutest shoes I've ever seen. I just had to have them! Thanks to Boxinus, I got my dream shoes in just 4 days. They were packed safe. Plus they informed me in every stage of my order. I just love these guys and the fabulous service they provide. Speacial thanks to Vicki, who handled my order. :)

Date of experience: April 8, 2016
Boxinus C. Boxinus Rep
over a year old

We are always there to help you! Hope we make your "shop and ship" experience better!

Germany
1 review
1 helpful vote
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I ordered an item from amazon for my boss. As I work intensely I did not track the status of the shipment after I created my shipping order on Boxinus. In 3 days one of customer services agents called me and told me that my package was held in customs and I should contact the shipping compay in order to release my package. I was so surprised to see that they were tracking the package in behalf of me and they didn't stop their services after shipping. Thanks boxinus for savng my business life. I can't imagine how could I explain my boss if the package was returned.

Date of experience: March 16, 2016
Boxinus C. Boxinus Rep
over a year old

We are happy that we could help you! Thank you!

New Jersey
1 review
1 helpful vote
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Easy and useful
March 10, 2016

Great service
Easy to use the site
I got my package just in three days
I definitely recommend to everybody who wanna do online shopping.

Date of experience: March 10, 2016
Boxinus C. Boxinus Rep
over a year old

Thank you for using our service!

New York
1 review
1 helpful vote
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Missing item issue
March 4, 2016

L have purchased 2 pairs of shoes from Nike.com. Seller sent me just one instead of 2. İ was really dissapointed and didn't know what to do. İ called boxinus and by providing the order details they were able to get in touch with the seller. The other pair was sent overnight and I was not charge a penny for it. Thanks for being so helpful!

Date of experience: March 4, 2016
Boxinus C. Boxinus Rep
over a year old

We are trying our best! Thank you for using Boxinus!

Ohio
1 review
1 helpful vote
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Custom issues solved
March 4, 2016

I ordered xbox one special edition like a week ago. I was anxious if it stuck at custome control but they took care of my concern and solved all custom problems. Right now i am enjoying my halo 5. Thanks boxinus!

Date of experience: March 4, 2016
Boxinus C. Boxinus Rep
over a year old

Thank you for being with us!

New Jersey
1 review
1 helpful vote
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Excellent customer service
March 4, 2016

I thought that i ordered a wrong item. As soon as i received the package i called customer servise to send me the pic of the product. Picture was sent Right away. Extremely fast service!

Date of experience: March 4, 2016
Boxinus C. Boxinus Rep
over a year old

We are to save time and money :) Please don' t hesitate to contact us. Thank you for using Boxinus!

Washington
1 review
2 helpful votes
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Greate people, great service
March 4, 2016

I placed an order from amazon however i choose wrong size and didnt know what to do. I wrote on their live chat hoping to get a quick answer. They replied me in 10 minutes even it was late at night. They solved my issue by calling amazon for me and i got my package in 5 days. So definitely i reccomend this website boxinus.

Date of experience: March 4, 2016
Boxinus C. Boxinus Rep
over a year old

24/7 customer service will help you anytime! Thank you for being with us!

District of Columbia
1 review
1 helpful vote
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Great for Express Shipping
March 2, 2016

I live in Dubai and I ordered Halo 5 when it first released. When i did my research i found Boxinus on Facebook. And at that time they had special campaign for Halo 5 and thats why i found them so easily. Important part is it was my son's birthday and i wanted to give him as a present. I wrote them on their live chat and they responded me back immediately. I got my package in 4 days after package delivered their US address. I got good discount and i received it on time so what else would i want.

Date of experience: March 2, 2016
Boxinus C. Boxinus Rep
over a year old

Thank you for using our service!

Germany
1 review
1 helpful vote
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Amazing
February 26, 2016

I used other freight forwarding services before to shop online from U.S. The difference between this one and the others is that you can reach them over the phone and they answer all of your questions with patience and kindness. Also they are so fast about shipping. I used to be blased about this kind of services before I met Boxinus. Super customer services!

Date of experience: February 26, 2016
Boxinus C. Boxinus Rep
over a year old

We are happy to assist you! Thank you for being with us!

Hong Kong
1 review
1 helpful vote
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Amazing shipping
February 25, 2016

I ordered two dresses for my friends' wedding ceremony but they didn't fit. I wanted to exchange them but I had only one week. I contacted boxinus' cutomer services. They asked me to send the order confirmation mail which was sent from the seller. I don't know how but they convinced the seller to send the dress before I return the items. I really appreciate their business.

Date of experience: February 25, 2016
Boxinus C. Boxinus Rep
over a year old

Always happy to help you! Thank you for using our service!

Texas
1 review
1 helpful vote
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Great Buy For Me Service!
February 25, 2016

I wanted to buy 2 apple watches for my nephews. The items were preorder and I asked boxinus if they can place the order for me. They told mr that the items I'd like to buy were backordered and would be available in 2 months. The customer service agent was so kind and helpful. Once I hang up I started my membership and placed a "Buy For Me" order and paid the fee. 1 hour later I received an e-mail informing me that my order was placed. I sent an e-mail to boxinus and asked them to ship my items once they receive them. I never contacted them throughout 2 months. Once they receive the item they have sent me an e-mail and the same day my order has been shipped to my address. I received the items within 3 days and I couldn't believe how fast they were. I recommand for all to use their Buy For Me service as they follow the whole process and inform you regularly about the status of your order. Of course they charge a transaction fee and a credit card commission in order to buy the items in behalf of you but they deserve every penny.

Date of experience: February 25, 2016
Boxinus C. Boxinus Rep
over a year old

Thank you for using our special service " Buy for Me"

Germany
1 review
1 helpful vote
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Incredible Service!
February 24, 2016

I'd like to tell you my story with Boxinus. I placed an order on Amazon.com and chose a wrong address in Kuwait for shipping. When ı realized the situation my package was already sent but I couldn't find any information about the shipping company nor the tracking number. I contacted Boxinus customer services. They asked me my amazon.com username and password to contact the seller. Firstly I hesitated, didn't watn to give my personal information to them but I had no choice. 2 days later I received an e-mail from Amazon noting that my item was resent to my address and I received the item in 5 business days. I really thank Boxinus for their help and so happy to find them.

Date of experience: February 24, 2016
Boxinus C. Boxinus Rep
over a year old

Thank you for trusting us!

New Jersey
1 review
1 helpful vote
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I purchased a dress from NeimanMarcus. I decided to return and the store didn't want to accept it. Here where Boxinus came to help me to return the item. They assisted me every single step. I am very happy about this service! Very professional staff!

Date of experience: February 23, 2016
Boxinus C. Boxinus Rep
over a year old

We really appreciate your kind words! Thank you!

Turkiye
1 review
1 helpful vote
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A Reliable Service
February 23, 2016

I had a shipment with this service and I received my package in 4 days. Also the customer services' agents are helpful and give you very detailed information about everything you'd like to know. I really appreciate the way they treat to customers.

Date of experience: February 23, 2016
Boxinus C. Boxinus Rep
over a year old

Thank you for using Boxinus!

From the business

Boxinus.com is the leading mail forwarding service with 6 years of experience in shopping and shipping services.

Boxinus.com provides members with a US mailing address enabling users to shop online from any US merchant. Boxinus.com is the right choice for everyone who enjoys the variety and great prices offered by US Merchants, companies doing business in U.S. and students and professionals who has spent many years in U.S.

Boxinus.com offers:

- Reliable shipping services by DHL Global Express and TNT Express
- 24/7 Customer Service by phone and e-mail
- Great shipping rates
- Shopping from E-bay and Amazon sellers who do not ship outside US.
- Concierge service to pay merchants who do not accept payments from non US credit card holders.