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BUDK Reviews Summary
The company has garnered mixed feedback, with some customers praising the prompt delivery and competitive pricing, expressing satisfaction with specific products. However, significant concerns overshadow these positives, particularly regarding customer service, order fulfillment, and product quality. Many reviews highlight frustrating delays, inadequate support for returns, and issues with product reliability, leading to customer dissatisfaction. The overall sentiment suggests that while the company may appeal to those seeking inexpensive novelty items, it struggles to meet the expectations of customers prioritizing quality and effective service.
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Ordered the Union Officers hat for a display and ordered the Confederate Officers hat on a whim. The hats are size Large/Xtra Large. Called Bud-K and was told that is the only size they come in, there are no other sizes. Bud-K does not state this in the catalog. The return label provided for returns and refunds is not prepaid. The customer pays for the product and shipping and then if the product has to be returned the customer pays again. This company is like playing with razor blades. Your going to get cut!
NO QC whatsoever. They will ship broken items then want you to ship it back before they send a good one. It's not worth the time to deal with these clowns. Plenty of other online vendors. Do a little research before.
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Been coming up for the past week. I assume they took all the money and legged it
He enjoyed everything. I had never been on this site and it was easy to find the items I was looking for.
The website was great. Loved the fact the order came in quick didn't think the necklace I got was going to be that big but, still liked it. Will shop from them again as long as the catalogs come to my house the one I got from my order got wet and ruined during Christmas...
My order was received on time. This is the 2nd knife of this model that I have ordered from BUDK. I was so impressed with it that I ordered another one for a Christmas gift.
A good company with great products and prices!
Love the selection and the service. I've ordered many times and each time has been perfectly perfect!
Not a bad set they could have been better of course but for the price I got them at its hard to beat
Items came real quick for Xmas. Good prices, Unusual items that are hard to find elsewhere. Competitors prices are much higher. Will do business with again.
Arrived sooner than i thought it would very happyi would recomend your products to every one i know and intend to purchas more items later
Lewis Williams
Always on time and top quality. Have never had a problem with a product or delivery. The website is great and easy to use, and the prices are competitive.
I've been a long time patron of this company. And they always have quick shipping and great customer service if therw is ever a problem.
We placed an order for some nice coffee mugs that were to be Christmas presents. Our confirmation notice that the order had been received gave a delivery date closer to New Year. I contacted Customer Service and explained the problem -- they sprang into action and I had the mugs two days later - and in time for Christmas. We couldn't be happier with the mugs or the service!
I was quite surprised at the quality of the mystery items. My son was very happy. I also got my shipment before the holidays. You have a pleased customer.
I ran across this company online thought Id give them a try I really appreciated the quality of the product and especially the price what a great deal
Life was nice and just what I wanted. The sheath was loose and knife would fall out easily, but an email to BudK fixed all that. Really impressed.
We ordered the surprise box for my son as a Christmas gift. He loved all the items sent. I would order this again for someone and recommend it to others.
Thank you your real kamas made my best friend happy. She will enjoy learning the art of kama! I will be back to your site
From the business
Sells knives of all sorts.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members