Bulkfoods.comReviews 45

THIS BUSINESS IS RATED "A" BY THE BBB WEBSITE. I have made many orders (more than 10) from this site and never had a problem. They have different things for sale like; chia seeds, millet, and amaranth by the pound, whole nutmeg, fossil shell flour, goji berries. I like to get dried fruit to add to the kombucha brew. It's good stuff!
You can find every spice you will ever need here. I got a 5lb bag of cayenne to spray the garden pests!
They also have organic dried fruits & grains, dried beans, and old fashioned ribbon candy. I am partial to their organic evaporated cane juice sugar. This would be a great place for a bakery to get their goods. I guess, once again, I got lucky with this site. Of course I have never ordered nuts or had an occasion to contact customer service. So they seem to be A+ to me!

To save yourself from being defrauded, web search Bulkfoods.com reviews, or the numerous complaints the BBB has on file.

The problems with my order, mirror those of countless other consumers, and are listed below:

Ordered food items. Bulkfoods.com did not correctly utilize the ship to information I submitted, and I called them to ask that they intercept before the order shipped. They refused, since they were closing for the day and wanted to go home (per David the representative I spoke with, who said they would take care of it the next day). I followed up with an email identifying a problem had arisen with the order, and what needed to be done to correct it before it shipped to the wrong address. They emailed me the next day saying they would not rectify the problem, and that I would have to pay to get them to do so. I asked for the order to be cancelled, and my money refunded which they refused to do. I filed a BBB complaint today, and have discovered that my experience is very common with Bulkfoods.com. They are callous, unresponsive, unhelpful, and incompetent.

I ordered 5 lbs. of Brazil Nuts from Bulk Foods. They were totally rancid and not edible. I tried E-mailing them to find out how to return them, but the site they give customers doesn't seem to exist. I tried calling the number they give customers, and they never answer the phone. Apparently, the only way you can get their attention is to place an order with them, and I definitely would not recommend that. They have the worst customer service I have ever encountered.