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BurromaxReviews 559

4.6

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Burromax Electric Mini Bikes. Fun for everyone! Take it anywhere. Fits easily in a car, truck or trailer. Great for campgrounds, track pits and riding around the neighborhood.


burromax.com
St Charles, MO, United States
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Burromax Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and performance of their bikes, as well as the simplicity of the ordering process. Many reviews highlight efficient shipping and thorough product demonstrations, contributing to high customer satisfaction. However, some concerns have been raised regarding faulty parts and the need for more detailed product specifications. While customer service is often described as responsive and helpful, there is room for improvement in addressing technical issues more effectively. Overall, the company successfully fosters loyalty among customers, many of whom express a willingness to return for future purchases.

This summary is generated by AI, based on text from customer reviews

service
116
value
3
shipping
2
quality
8
This company responds to reviews on average within 14 days

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California
1 review
0 helpful votes
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Very satisfied
October 21, 2024

I'm very happy with the bike. I haven't seen any negative reviews or videos for this brand. They just need to make another model that is a little bigger.

Date of experience: October 8, 2024
Minnesota
1 review
0 helpful votes
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Have not used yet
October 18, 2024

Very good experience but have not used yet. It arrived on time.

Date of experience: October 8, 2024
Indiana
0 reviews
0 helpful votes
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Great product, easy to order
October 15, 2024

We've ordered replacement tires and other parts in the past and never had issues with shipping or anything. Everything is great quality and we will recommend to anyone that asks!

Date of experience: October 5, 2024
Michigan
1 review
0 helpful votes
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Direct replacement for the mini bike battery. Easy install.

Date of experience: September 30, 2024
Ohio
1 review
0 helpful votes
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Was easy to find correct part and order what I needef
October 8, 2024
Updated review

Easy to navigate and find what I needed. Processing and shipping was fast and easy.

Date of experience: September 28, 2024

Easy to navigate and find what I needed
October 1, 2024
Previous review

Easy to navigate and find what I needed.

Date of experience: September 21, 2024
Indiana
1 review
0 helpful votes
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Ordering is easy and delivery is fast
October 7, 2024
Updated review

Website, ordering and delivery all easy and smooth. Customer service lacking.

Date of experience: September 27, 2024

Easy
September 18, 2024
Previous review

Easy. Wish you had coupons though - when you buy more than one.

Date of experience: September 8, 2024
Illinois
1 review
0 helpful votes
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Great Customer Service
October 5, 2024

We had a problem with our mine pit bike a couple of days after we got it! Well this Company did an amazing job off answering their phones and text whenever I need a new part and they even sent it off the same day when I called them. They were very kind and patient when I was describing what was wrong with it! The part they sent us fix came in two days and fixed the bike!

Date of experience: September 25, 2024
Missouri
1 review
0 helpful votes
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Overall good quality
October 4, 2024

All mechanical parts seem to be pretty good quality. My family doesn't use it heavily, but nothing has broke through moderate use.

Date of experience: September 24, 2024
Pennsylvania
1 review
0 helpful votes
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Was looking for a electric bike for my son to ride around the neighborhood. Stumbled across these. Way better built than a Walmart one. Plus parts are readily available. Only problem we've had is the rear brake on our TT350 goes out of adjustment a lot. Great other wise.

Date of experience: September 13, 2024
Pennsylvania
1 review
0 helpful votes
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Its rad so far
September 21, 2024
Updated review

I've only gotten one item from this website and I'm currently waiting on something on backorder but it's great so far.

Date of experience: September 11, 2024

I love this place I hope my part comes in stock soon
September 16, 2024
Previous review

I love this place I hope my part comes in stock soon

Date of experience: September 6, 2024
Ohio
1 review
0 helpful votes
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Parts fit perfectly.
September 15, 2024

Ever time I have ordered parts they have worked great. And came in a day earlier than expected

Date of experience: September 5, 2024
New Mexico
2 reviews
0 helpful votes
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Spare Parts Order was a success!
September 13, 2024

Talked to a Burromax rep. On the phone today. Great customer service! I purchased a new 1600 for my son last week, and unfortunately this morning the bike fell on our driveway and the brake lever snapped the left grip got damaged.

Date of experience: September 3, 2024
Kansas
1 review
0 helpful votes
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Satisfied customer
September 11, 2024

This is great product. My kids are enjoying theirs and I'm enjoying my 1600

Date of experience: September 1, 2024
Connecticut
1 review
0 helpful votes
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Shopping
September 11, 2024

Shopping and checkout were a breeze. Videos and photos on the site were very helpful in decision making for our purchase

Date of experience: September 1, 2024
Georgia
1 review
0 helpful votes
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A as I wrote on my order notes, Amazon ships the same part for free. The same price for the part.

Date of experience: August 19, 2024
California
1 review
0 helpful votes
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More than met my expectations!
August 29, 2024

This thing is awesome! So happy this is the route I went after doing some research. I bought this for my 4 yr old for his birthday. He can't get enough of it. He gets a huge smile on his face each time he rides and it's perfect for him to really learn on. His feet are just shy of the ground right now, but I've got the training wheels on until he's tall enough.

The bike has enough power to still move right along with both of us (~200lbs) on it in the high setting. The banana seat is perfect for me to tag along on his adventures. It seems very quality made and the suspension makes it a comfortable ride.

I'm gonna need a bigger one for myself soon I'm thinking. Would recommend to anyone seeking a good laugh and fun little toy for their kids. You can't beat it for the price.

Date of experience: August 19, 2024
Missouri
1 review
0 helpful votes
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Great customer service
August 27, 2024

Called about a shipping issue I had since I accidently pushed the wrong button on the site. They answered first ring and issue fixed in about 2 seconds. The bike is awesome. Only a few allen bolts and it's all done. Took about 15 min.

Date of experience: August 17, 2024
Arizona
1 review
0 helpful votes
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Easy
August 26, 2024

Easy web site to follow and description of produce was very good.

Date of experience: August 16, 2024
Massachusetts
1 review
0 helpful votes
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Website was helpful, especially given the Affirm financing option.

Date of experience: August 16, 2024
Texas
1 review
0 helpful votes
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Mine shipped with missing pieces
August 20, 2024

I am waiting on Burromax's team to call me back, as my bike was shipped without the necessary bolt for the rear shock. Note that you will need some type of bike stand/motor mount to get the bike hanging off of the ground in order to assemble it. Plan for a couple hours of assembly time.

Date of experience: August 10, 2024