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CanvasChamp Reviews Summary
CanvasChamp has a rating of 2.6 stars from 1,050 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CanvasChamp most frequently mention customer service, delivery date and poor quality. CanvasChamp ranks 4th among Art Prints sites.
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I received the beautiful print but the components on the back to hang it were missing. I emailed and they said they won't send them. I called and they said I can only do that request online. I went back to email and complained again with no response. Worst. Customer. Service. EVER.
This is the third time I have ordered from Canvas Champ. They have never disappointed me. The prints have been exactly the way I wanted and ordered everytime. I would highly recommend getting your canvas prints from this company!
Dear Donna,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
I had a canvas print of a puppy that belongs to a lady I work with. I was getting it for her birthday. I got my order just as it looked in the proof they sent me. The quality of workmanship was excellent and I got my order in a timely manner, I would recommend Canvas Camp to anyone needing any kind of canvas prints done.
I sell prints of my artwork & after researching, online, different print companies, I have found Canvas Champ to be consistent in quality for the price. I love the feel of the paper Canvas Champ uses for their poster prints & the color quality & details of each print does not disappoint. The price point is perfect for resales & I'm able to offer quality prints of my artwork at a reasonable price to my customers! I'm happy & my customers are happy! It's a win win!
Dear Theresa,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
Cheap looking flimsy frame compared to other services I've used, will not use again. Website claims to be Canadian but shipped from India.
Dear Anthony,
We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.
Please be rest assured that the next time you shop with us, you will be 100 percent satisfied with the product and turn your 3-star review into a 5-star.
Thank you again.
Warm Regards,
Canvas Champ.
I received my order in a timely manner and everything looks amazing. Packaging was amazing g to protect everything from damage. I will be ordering again.
Dear Geoff,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
I just started a AI Art Business. AIArtbyAIErik.com I've contemplated months whether I was going to make my own frames until I came across Canvas Champs.
I've been dealing with them since and love them.
Dear Erik,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
Working on site was easy, making my pic the size I needed was perfect. I asked customer service if they would pick up shipping fee of $10.00 and they said no. Even though this was the third pic I had purchased at iver $40.00 each. Then after I completed transaction I get an e-mail giving me free shipping on my next order over $25.00! I feel some exceptions can be made for returning customers. I will use other companies from now on. ðŸ˜
Dear Reviewer,
We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.
Please be rest assured that the next time you shop with us, you will be 100 percent satisfied with the product and turn your 4-star review into a 5-star.
Thank you again.
Warm Regards,
Canvas Champ.
Great quality, wood backing, just as I ordered. Just a little long delivery time. Bright colors, Thank You!
Musr HIghly recommended as good product with efficent service. I ordered tro 40 in by 28 inch canvas print and it cost me 3700 total
Dear Rohan,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
Don't buy from that CIE it is garbage. 2 times they sent me my order and unbeilivable how it's a real mess.
Dear Vayna,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at sam@canvaschamp.com to have this taken care of. I'm committed to providing a swift, tailored solution of your choice.
Thank you for your understanding.
Warm regards,
Canvas Champ Support Team
CanvasChamp was very easy to navigate and the proof was sent in a very timely manner. Followed up by the product shipment which was received-packaged very securely-and on time! The product itself is beautiful! Exactly what I was hoping for!
Dear Mary,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
Here's a picture of me showing off the print that I never received!
Be careful and do not order from this vendor. Canvas Champ appears to be either a very poorly run company or a complete scam. They lose orders (I'm not talking in the mail, but at their facility). Customer service is unhelpful, and they refuse to give refunds. I had to go the hard route to get a $74 order refunded for something they never even shipped. I didn't even start contacting the company until after the order was supposed to have been delivered, only to have both reps that I talked to not even know where the order was.
Horrible experiance, and there are too many other custom printing sites out there to worry about using this one.
Also, after some research, it appears most of their testimonals and reviews that they have on their website are fake or paid for (not sure about here.)
Dear Debra,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details at sam@canvaschamp.com to have this taken care of. I'm committed to providing a swift, tailored solution of your choice.
Thank you for your understanding.
Warm regards,
Canvas Champ Support Team
Great quality at a good price and very well packed.
I would like a higher resolution option for a sharper image, but for the price this was great.
Dear Eddie,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
The picture was exactly as we wanted it, it was packaged very protectively, and was delivered quicly. Excellent company to order canvas pictures from.
Dear Chaim,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
I have placed numerous orders over the past year. Some prints did not come out correctly and they replaced them. Some orders and remakes were quicker than others. But over all Good service and they have improved. I will return for future prints.
Dear Jim,
We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.
Please be rest assured that the next time you shop with us, you will be 100 percent satisfied with the product and turn your 4-star review into a 5-star.
Thank you again.
Warm Regards,
Canvas Champ.
So I thought I was ordering from an honest company. I see now I was lied to about the time and date of shipping location. Poor communication. They didn't notify me that the pictures would be coming from somewhere else. Pictures were said to be delivered on the 17th, which is today. Now they're saying the item is delayed but won't give me a tracking number or even allow me to know a day they'll come. At this point, I want to reach out to my bank because now I feel like I'm being scammed. I still haven't heard back from customer service regarding my order.
Dear Nichole,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
We have shard your details to the fedex team and have kept you in the loop for the expedite delivery of your package.
Due to a technical glitch, our response was delayed. Your feedback is invaluable, and we're actively working to resolve this and restore your confidence.
Thank you for your understanding.
Warm regards,
Canvas Champ Support Team
The price is right with these guys. The quality has been hit or miss for me, however. Proofing an image seems great, but the image is so small and of low quality that it is hard to tell if it is good or blurry.
Dear James,
We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.
Please be rest assured that the next time you shop with us, you will be 100 percent satisfied with the product and turn your 3-star review into a 5-star.
Thank you again.
Warm Regards,
Canvas Champ.
I have ordered canvas prints in the past from places like Office Max and have been left feeling underwhelmed by the final result. I recently had finished a photo project and wanted to take one of the images and display it. This image required a large canvas and I went with the 40 ×60.
The process to submit, finalize and order were easy. The print arrived 2 days earlier then expected and arrived undamaged. I was blown away by the picture quality and satisfied with the final result. This was a color print and nothing was lost in the canvas, again very impressed with the result.
I do plan on ordering a few more but these will be B&W images, so I will post a review on how those turn out. Overall, good price point, excellent quality and easy website to navigate, 5 stars.
Dear Bryan,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
This is the third time I ordered from CanvasChamp and they never failed me. I am a return customer for the holidays and always hereafter, AAA Company.
Dear James,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
I ordered photo books for each of my 7 grandchildren to go with their Christmas gifts. I paid $63 in shipping to get them delivered by Dec 22. I paid more in shipping than I did for all 7 books. When they did not arrive on the date promised I checked for tracking only to realize they had not even shipped! They finally arrived Jan 2 a week and a half too late. All of my grandchildren had gone home and I now have to pay more to mail them to each child. The books were wonderful quality they just dropped the ball on getting the order out when promised on the website when I completed my order. I called and they are supposedly refunding me $53 even though I paid $63 in shipping. If I had not of chosen the 2nd day shipping option, my shipping would have been free… make it make sense.
Dear Amy,
We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.
Please share your order details along with the images of the product you have received from us at sam@canvaschamp.com to have this taken care of. I'm committed to providing a swift, tailored solution of your choice.
Thank you again.
Warm Regards,
Canvas Champ.
My favorite online canvas & gift company had closed. I was looking for a new company for all my canvas & gift needs. Prices at CanvasChamp are excellent.The canvases turned out very clear. One was not as vibrant as my photo but was good. Also, I would have ordered the canvases with a thicker edge. The standard was too thin. But that was my fault & I will order correctly next time. Very satisfied with finished product. Looking forward to & hoping to doing more business with CanvasChamp!
Dear Mary,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Sandra,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at sam@canvaschamp.com to have this taken care of. I'm committed to providing a swift, tailored solution of your choice.
Thank you for your understanding.
Warm regards,
Canvas Champ Support Team