CaratLaneReviews 493

I ordered a pair of emerald earing from caratelane website few months ago. I had the worst experience with the delivery of my ordered and when the ordered arrived I realised the earing looked nothing like the one shown in the picture. The emerald used was not stone but glass. Pure cheating. After my repeated request for return of the product nobody responded and refund was done after anther one month that too after several calls and mental torture. These people are highly unprofessional and I would never recommend this site or any of its products.

Caratlane customer services are very poor. I had ordered a ring details below.

Order number: *******

Brand: Classic Metro Men's Ring Stock No: UR*******-Y0000

Online Purchase booking date: 18 August 2013

However its been over 60 days I am yet to receive the same and when I inquired about the same I was told that the item had been inadvertently been delivered to another person.

This was a gift for my niece and I wanted to gift it to her and because of this I had to cut a very sorry figure infont of her.

Now i will never purchase any product for caratlane company and no advised anyone to purchase you product.