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CarCovers has a rating of 2.9 stars from 21,031 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and credit card. CarCovers ranks 10th among Auto Accessories sites.
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Pleased.
Excellent
Good service and product
The person on-line for questions was very helpful. Your information about your product was also very helpful.
FAST AND PAINLESS. THANKS!
The cover was excellent, but it was the wrong size for my Mini Cooper Clubman. It was too small. The Customer Service gentleman I talked to said I needed an ES-2 instead of the ES-1 that I received. I returned the cover on 1/31/2011 with the prepaid label you sent me. I was told that you will send me the correct size cover when you receive the one I returned. Thanks for your help with this matter.
I bought the car cover as a Christmas gift for my husband. He will be thrilled to have it.12/28/10 He loved the cover, but has not had time to take it out of box.
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.