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CardCashReviews 2,645

2.6

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CardCash Reviews Summary

CardCash has a rating of 2.6 stars from 2,645 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention gift cards, customer service and day guarantee. CardCash ranks 110th among Gift Cards sites.

service
177
value
167
shipping
128
returns
126
quality
151
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California
1 review
9 helpful votes
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Scammers!
January 3, 2023

Wow what a fool I was to not look into this company first. I sold over $1,000 in gift cards and should have gone with my gut. Thank you to everyone who wrote about this terrible company. I raced out and used my cards before they could take my money. Now I will spend my time letting everyone online know what thieves they are! Game on!

Date of experience: January 3, 2023
New Jersey
1 review
2 helpful votes
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Fraud?
January 2, 2023

I checked about 10 gift cards and completed the online transaction. CardCash required a credit card on file as a "$1 place holder" even though none of the transaction was to take place on a credit card as I requested a mail back check for my gift cards. Then when I printed out the receipt to go with the actual cards in the mail, the return address was a strange address in Tennessee, and not my address. I have never had an address in that state and there is no way it could have accidentally auto populated. Also the amount was 2X what they quoted me. So in essence if I didn't check the printed receipt, 2X the money would have been paid in a check to someone in Tennessee!? I immediately canceled the $1 place holder with my credit card company and locked the card, but the credit card company said that CardCash had already charged and canceled the $1 on their end and there was nothing the credit card company could dispute or report since it was already canceled by them. I reported this company to the New Jersey Ocean County Consumer Affairs as so many red flags! Do NOT do business!

Date of experience: January 2, 2023
Illinois
1 review
5 helpful votes
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Card cash is a fraud
December 14, 2022

Paid $76 for a $100 massage envy gift card for my sister. Just received a call from her telling me i was ripped off. I wouldn't give this place a one star if i had the choice.

Date of experience: December 14, 2022
Washington
1 review
1 helpful vote
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Extremely dissatisfied
December 13, 2022

Low ball offer. Very slow process overall. Customer support is non existant. Communication is not detailed and response times are abysmal. Painfully slow electronic transfer methods. Antiquated procedures. No replies for Customer Support. Canned responses for help ticket requests lack sufficient reassurance. Verification of personal banking horrible. PayPal transfer portion cumbersome. No way to escalate a ticket which is ignored for the first 2 business days anyway so don't bother requesting actions on specific problems. Inadequate means of recourse to recoup losses during transaction stalls. Business model in theory a possibility under different management. Neglible focus on you, your transactions, your interest, or concerns. They definitely reap the profit up front foremost and then again use your money for profit without interest payment during the holding period. The promised wait time versus reality is ridiculously comical and considering its almost 2023 this site should be avoided at all costs to you of course. EFT/ACH and the current app models like venmo or cashapp prove instant electronic payments are the norm and this company is definitely not up to expectations. For what it's worth, you are better off selling your gift card standing in a parking lot like a Walmart booster. Horrible situation overall. Definitely would consider a competitor in the future. This company has a lot of progress to make and that needs addressing in the future if they are to survive. Do not recommend this company until they can step up their game. Choose a different route. Every portion of the entire experience leaves much to be said on the negative.

Date of experience: December 13, 2022
Florida
2 reviews
4 helpful votes
Follow Mohamedabbas L.
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I made a purchase for a gift card large sum almost 2K. I used the wrong credit card and requested for them to change my method of payment. NOPE they refused and I got screwed because the CC I was supposed to use I had an offer on it and now its going to bite me on my $#*! because I used the wrong card.

YOU GUYS SUCK. I purchased over 5K worth of credit cards since last year and still, you can not help with just changing a payment? Unfortunately I rather use other alternatives that are helpful. Had very high hopes but ill use cards4cash, gift card granny, gift card wiki, cardcookie, cardbear, raise, giftcardpalace, cardbazaar etc..

Date of experience: December 12, 2022
Florida
1 review
6 helpful votes
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Send me the rest of my money!
December 8, 2022

I sold them a $300 gift card they confirmed it and after verification they accepted it. I accepted the $ 255 offer they sent me $9.01. Says it was 0 dollars on it. Well why give Me 9 bucks if that's true I made sure money was accounted for before selling it. They are scammers and will not let me speak with any higher ups.

Date of experience: December 8, 2022
Georgia
1 review
5 helpful votes
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Where to begin. I bought Southwest airline gift cards, used them immediately. Two weeks later and Southwest contacts me and says there was a problem with gift cards. Come to find out, the gift cards were purchased with stolen credit cards and eventually terminated.

I was also confronted by a store owner when I used a gift card from cardcash that was also bought with a bad credit card number. So you are rolling the dice for a measly savings. Not worth it ever and all you are supporting are criminals.

Date of experience: November 22, 2022
Virginia
1 review
0 helpful votes
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They Suck
November 15, 2022

I entered my gift card from The Home Depot. THEY offered me an amount. I accepted.
Then I got a pleasant email that my money was on the way. Then two days later, I get an email that says "Unfortunately, CardCash has decided not to accept your order.
This decision is final. Your gift card(s) are now yours to use and will not be retained by CardCash.
Any cards received, will be shipped back to the address we have on file.

Thank you for your business!

THANK YOU FOR YOUR BUSINESS?
Good thing I did not discard my gift card AFTER they accepted it.
They suck. Stay away.

Date of experience: November 15, 2022
Ohio
1 review
2 helpful votes
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Liars
November 3, 2022

I sent in a few giftcards for cash and they "magically" lost them and won't pay for them. They are scammers - not paying for giftcards but reselling them at 100% profit.

Date of experience: November 3, 2022
California
3 reviews
1 helpful vote
Follow John F.
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You can get a little extra discount with CardCash for a purchase you KNOW you will not return, but NEVER buy a card to give as a gift or to save for later. I have had too many situations where the seller continues to use the card and it is $0 when you get around to using it. Do you want your father to ask why you gave him a blank gift card for Father's day? Was your childhood that terrible!?! There is a 'guarantee' but it is a short window. A 5% extra savings is not worth the hassle of filing a ticket and proving you didn't use the card. I learned the hard way so you could learn the easy way.

Date of experience: October 31, 2022
Nigeria
1 review
3 helpful votes
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Criminals
October 27, 2022

These guys are criminals, i turned in 2 ebay cards in which i made sure sure i double checked the balance before i submitted to be cashed. They ended up cashing 1 card and the other card was supposedly 0. I called ebay but they wouldn't tell me who cashes the other cared but it was cashed the same day i submitted the card. Cardcash told me to call FCC to lay a complain. DONT USE THEM!

Date of experience: October 27, 2022
Nevada
1 review
0 helpful votes
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Generally satisfied with this company. I sold some gift cards to this company but took me a while to get my check. If you want your money faster, do paypal or direct deposit. It would be nice if you did not have to send in the gift cards.

Date of experience: October 24, 2022
Texas
1 review
1 helpful vote
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Customer service sux(Arlene Perez) was one of them. I will never go to that website again! Decided to just keep my gift card instead of waisting my time getting emails that just say order number, literally that's all it said over and over. Even after telling them I didn't have one.

Date of experience: October 19, 2022
Pennsylvania
1 review
10 helpful votes
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FRAUD!
October 14, 2022

I submitted two UNUSED gift cards totally $75 and had verified the balances with the issuing store before doing so. CardCash cancelled my order, and when I called them (off-shore, of course), I was told there was NO value on the cards. I called the issuing store again and was assured that the full value was there. This "company" will sell you gift cards, but they don't like buying them Total and complete fraud. AVOID!

Date of experience: October 14, 2022
North Carolina
1 review
3 helpful votes
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My fault..
October 7, 2022

I should have looked into the details more, before submitting anything. It does not disclose beforehand that it takes up to 2 days to payout. If I'm using PayPal (express), that's ridiculous. Any other site would have it paid out within an hour, tops. I'd be better off using the gift card. Everything is verified and I processing within 5 minutes of submission. So 2 days to payout is just ridiculous. If you're in need of quick cash, DO NOT USE THIS SITE!

Date of experience: October 7, 2022
New York
2 reviews
1 helpful vote
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Buyer review - must avoid. No QC checks
September 27, 2022

This is a review for those considering buying gift cards from this merchant. Having used a number of their competitors, I would urge you to avoid this seller.
(Rather than say "this is a scam") I'm hoping to tell you my story and it will convince you that they are not to be trusted:
I have had multiple experiences where the Quality checks on their GC inventory are simply non-existent (to borderline intentionally lacking, more on that later). One instance was buying an e-gift card, which it turned out there was no value on the card. This is a very easy check that their IT developers can code an automated QC check on most if not all digital products. This can be a terrible scenario if you were relying on the card to be useful (say for a day out to a ball game or an amusement park, only for you to get to the Park with the wider family, friends, etc and your cards don't work). Luckily I checked as soon as the card was delivered, and had a little over 24 hours to correct it.
The 2nd instance was that I ordered a GC to a Pet store (you know the big chains that start with Pet.) this time being a physical card. This time, the warehouse shipped a card to a totally different retailer. Completely unacceptable. Of course, when one calls CS, you are told they have QC processes. This seems highly unlikely.
Now, to 1 theory of mine: Upon online purchase at their site, they have your credit card charged, have your money. It then takes days potentially a week to ship you your card. Perhaps you are busy Mon-Fri with your day job and won't get to check their card inside the mail until the weekend (e.g. When you do your weekend shopping). Then you wait until Monday to angrily ask for the refund (simply navigate what the heck happened). At the very least, even if you get to call back the day of receiving your card, you need to rely on USPS to mail them the card back (same 2-3 days to a week). Since then, for my current experience, it has taken another 7 days (since when the USPS tracking number has reported it shipped back/arrived) for them to process the refund, which is still not processed.
This is an extremely long amount of time for this retailer to manipulate "the float" aka the duration of time they have your funds. For working class people, this can be a nightmare. For fraudulent retailers, they can attempt this once, times the number of orders they process in 1 day (hundreds easily, if not thousands) and you can see where potentially you withhold close to a 7 figure amount of "Float" before you have to give it back weeks later. The attorney general of NJ will need to look into this enterprise, but I leave you with those stories and to make your own judgement.

Date of experience: September 27, 2022
District of Columbia
4 reviews
7 helpful votes
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I purchased quite a few gift cards from CardCash only to try and use them and find that CardCash had STOLEN money from me. They sold the same gift card 2 and 3 times AFTER selling the card to me. I have every gift card purchased from them with the names of the other people they sold the same card to and how much was used and where it was used. They are dishonest and I do NOT under any circumstances recommend using them!

Date of experience: September 6, 2022
Georgia
1 review
4 helpful votes
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They just sole 200.00
August 3, 2022

Went to sell my ebay gift card and boom they say will give 172.87 for a 200.00 card send it then boom money gone and I don't have any

Date of experience: August 3, 2022
Wisconsin
1 review
1 helpful vote
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I mailed my gift card from the Post Office. Over a month later they say they never got it. I think I am being scammed!

Date of experience: July 25, 2022
Nevada
4 reviews
8 helpful votes
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I love Card Cash and recommend them to others.
October 7, 2023

I have had very good experiences with Card Cash discounted gift cards. I only had an issue once and they took prompt care of it. I am a happy customer. Just be sure to use your card before the 45 deadline, as things do happen after that, as with ALL the discounted gift card websites. It's out of their control after that.
I am retired and need to save wherever I can. Thank you

Date of experience: July 17, 2022

From the business

CardCash.com is the web's largest gift card exchange. Sell your gift card for cash, buy gift cards to your favorite merchants at a discount!


cardcash.com
Founded in 2008
Brick, NJ, United States
+36