CardCashReviews 2,646

Very Disappointing Experience – Gift Card Never Received I placed an order for a gift card and paid via bank transfer (which unfortunately means I can't dispute the payment through my bank). I never received the gift card. After using their contact portal multiple times to request an update, I was told it had been emailed to me — but I never received anything, not even in my spam folder. I've double-checked everything. They do have a phone number listed on their website, but it leads nowhere — no answer or meaningful response. Very disappointed with the lack of service and support. I would not recommend ordering from this site.

I mailed multiple gift cards to CardCash under a quoted payout. They claimed they would buy them. After receiving my cards, they refused to pay and shoved them into a shady "consignment" scheme instead — meaning I might get paid someday if they resell them. This is a deliberate bait-and-switch. Once CardCash has your cards, you lose control. Consumers: stay away.

My husband and I both tried to buy gift cards with different credit cards and both times we got a fraud error. So how do they make any money if can't even purchase a gift card? There was no error from our credit card company.

This is their policy: "100% Risk Free 45 Day Money Back Guarantee on All Discounted Gift Cards." I never got 3 gift cards in the mail, and I'm still trying to get my money back. THEY ARE STALLING AND HAVE BEEN SO FOR ALMOST A MONTH ON IT. I am truly done with this scam company. It will go out of business just like Cardpool.

Cardcash started out great, instant cash for my gift cards. What isn't there to love compared to sites like Raise, etc. That was until I met Edward Delaquila (or Grant Edward Delaquila). I noticed on the bottom a "sell bulk card" option, which I went through the process of applying to. I later get an email where I am asked to schedule a meeting, realizing that I may be in over my head here I asked the reasoning (as my volume is relatively low, I was just looking for better rates if possible). He instantly responds with "you're not a good fit." in which I question why. He claims I "objected" to the phone call which therefore means I wish to stay anonymous while selling cards (is not the case, all of my information is tied to my cardcash account) and therefore I will be banned from the site forever come Monday. The escalation here is insane, all I did was ask a question. I requested to speak to a manager in which he responded "all reports will be thrown away".

It's a clear misunderstanding on his part, we had a 20 email back and forth and he still is not enough of a man to admit that. Sad that a company like CardCash is run by someone like him.

Google his name, some awful police reports come up that are confirmed to be him as well.

I recently had an encounter with CardCash.com, and unfortunately, it's one I'd advise others to approach with caution, and avoidance. Here's a summary of my encounter (and I've ensured honesty while omitting terms that could be flagged by the company, though there's no doubt about the outcome awaiting you).

When I stumbled upon CardCash.com amidst my search for a solution to unused gift cards, I was hopeful. But after attempting to sell just one gift card, valued at $100 from Hotels.com, I encountered issues that left me deeply skeptical.

The website itself is user-friendly, and the initial process of selling the gift card was smooth. However, my hesitancy led me to research further, where I discovered numerous complaints of rip-offs and scam-like behavior from recent users.

Shortly after the transaction, the system flagged my card as 'high risk,' effectively declining it. Despite reaching out to support for clarification, I was met with delays and vague responses. The lack of transparency was concerning, especially as I continued to check the card balance, only to find it had been partially used without my authorization.

Throughout this ordeal, I remained in contact with CardCash.com's support team, who offered little more than promises of expedited reviews. However, even after 14 days of waiting and multiple attempts to rectify the situation, no resolution was reached.

It's worth noting that I exhausted all possibilities, even considering scenarios where I might have been at fault. Yet, the evidence pointed to a troubling pattern of behavior on CardCash.com's part.

In sharing my experience, I urge others to exercise caution and avoid when dealing with this company. While I understand the need to choose one's words carefully to adhere to guidelines, it's essential to convey the reality of my encounter without resorting to inflammatory language that could jeopardize the review's credibility.

Be aware that every negative review is swiftly countered by a flood of new positive ones. Moreover, the company consistently ignores negative feedback, focusing solely on bolstering questionable 5-star reviews to maintain a facade of consumer support.

I bought a $100 Chili's gift card. I tried to use it and the balance was $0. I contact cash card and was told that I did not use the gift card within 45 days. I used it a few days later. NO EXCEPTIONS!

They just kept my money, even though I did not even get a partial benefit. Very sneaky.

Card Cash will not refund for a worthless card after 45 days. My situation involved the use of a stolen credit card used to purchase a gift card which was sold to Card Cash which I unknowingly purchased. When the cardholder notified the bank of the fraudulent use, the bank charged back the vendor (Outback) and the card was devalued to zero. Thus, when I attempted to use after 4 months,, the card was declined
I understand the 45 day guarantee but felt there should ahve been a good faith refund.
Warning-don't buy cards that aren't going to be used in 45 days or use another vendor with a better guarantee (Raise)

Scammers with a fraudulent scheme in place. Held my cards hostage for 2+ months now after offering and agreeing to purchase them for $3,250, with payment to me via direct deposit within 1-2 business days. Spent hundreds of hours on this trying to get them to uphold the agreement they drafted and entered into, but told the same loop by foreign customer support staff who repeat their script after acknowledging the agreement and that they verified the card balances. Stay far away from CardCash.

When selling gift cards to them, be very wary of the offer they present you. No matter how they make it sound, it apparently is in no way an actual offer to buy your card.

I intended to sell them three gift cards. As they requested in the very first step, I entered the brand of the cards and the card values. Their automated system spit out the amount they'd pay me, which was acceptable to me. In order to proceed with the sale, I entered all three gift card numbers and access codes. They implied they would pay me within 3 days, as soon as they confirmed the card balances and verified my identity. Considering I knew the cards were legitimate and my identity verification would be clean, I also proceeded to give them my bank account and routing number so they could pay me (as they stated) as soon as those confirmations were complete.

However, two days later, after collecting all sorts of personal info (including bank account number), getting me to create an account on their site and bombarding my email with marketing offers, they informed me they would not be buying the cards from me after all. Obviously, the legitimacy of the cards was not a concern, nor was my identity or background check. They clearly just decided, after further review, that they didn't want the cards (likely because the unusually high value would make it difficult for them to sell them for a profit). However, the first step in the process was asking me the brand and value of the card. If they don't want that brand of card for that dollar value, they should just set their offer-generation model to not make an offer. Pretty simple, right? But then I guess they wouldn't have been able to harvest all my data, so I guess this does make sense for them.

Gift card that I bought from Cardcash for $50 had no value & Cardcash would not fix the issue - have a limited 45 day policy

This company literally has people who determine the value of the gift card then some robot determines whether to accept or reject said gift card, providing no reason whatsoever as to why it was rejected. I suggest using another site.

Past three perfectly legitimate gift cards were not accepted by their computer system. This means that their business is completely useless. I suggest trying someplace else.

I recently followed all steps in process to cash in gift cards thru cardscash only to get response that my cards cant be validated and they are mine to use / Still haven't received cards back valued at $2,200.00/ Cards are VALID so this company scammef me out of $2,200.00 / Ive contacted state attorney

Refused two legitimate gift cards. No reply when I asked why. No reply when I asked to close my account. Basically useless app.

IM SO PISSED BEYOND WORDS! I RECENTLY WON $1000 WORTH OF GIFT CARDS TO SEPHORA. I DONT SHOP THERE AND THOUGHT I COULD TAKE A LITTLE LOSS AND SELL THEM FOR CASH! WELL THEY CANCELLED MY ORDER AND TOOK THE MONEY OFF THE $#*!IN GIFT CARDS! IM SERIOUSLY SO $#*!ING PISSED! HOW IS THIS COMPANY OR WHATEVER IT IS, STILL OUT THERE AND NOT SHUT THE $#*! DOWN! I HOPE KARMA BITES THESE $#*!ERS IN THE $#*!! THANKS FOR TAKING MONEY AWAY FROM MY FAMILY YOU PIECES OF $#*!!

I added my $350 hotels.com gift card to see if I could get anything back. And they took the money off without sending me any notification. They did NOT pay me, and they won't respond to my emails or anything! This website scams everybody.

They say they need a credit card to buy gift cards but then you give them card numbers and they decline them even though there money on it. Then I give them access to my PayPal to pay them and they steal 2$ and don't buy my giftcards.

Why, why, why did I think this was a good idea? I read a good handful of decent to good reviews and was pretty hopeful. Their "24-48 hour" review time, even with the added time they claimed they needed because of the holidays, will turn into days, and then, in my case, a week. Customer service is robotic and incompetent at best, and ignores you at worst. They also require a credit card that they put a hold on while they spend over a week validating your gift card balance? And yet the also have a link for YOU to check the balance? How does it take a week for them to do it then and if they verify it, why are they holding on to your credit card info? Super super sketchy. As of now I'm out $150 and doubt I'll see it again. I reported to BBB. Anyone else with this kind of experience should too. When reporting, BBB website already had this business flagged for fraudulent card issuing, refusal to comply with their own terms, numerous refund complaints, etc. I can only imagine any decent reviews for this scam are from the customer service agents because God knows they aren't getting paid to actually take the whole 8 seconds it takes to check a balance on a card and have to find something to do.