Care.comReviews 12,035

I posted the job on Care, and within four hours I had arranged a sitter.

See above. Would have to have sister accompany her to translate.

Marielle was punctual, kind and confident. Our little one was in good spirits and enjoyed the time with her. I recommend her and was happy with her professional demeanor.

She worked in our bathroom for a while to make sure it was thoroughly clean. A good job

I liked the Care.com website. It's easy to learn where things are and maneuver. My 'ad' elicited 5 or 6 responses in addition to those caregivers that I selected based on my search criteria. I was able to review their profiles quickly and interviewed the person I felt was the most qualified on the phone. We set up a face to face interview the next day, and hired her. I was very lucky that things were accomplished so quickly.

90% of providers dont read or respond to messages. Have yet to find anyone

It seemed that I had to pay the $140+, or the program tricked me into paying it.

The Care.com platform was easy to use. We received several qualified candidates. We feel good about our new connection to a very qualified dog care provider.

Booking our pet sitter on care.com was very easy. We had a great experience with booking, paying online, communicating with our sitter. Victoria was wonderful. She was on time very conscientious of taking care of our new puppy. We highly recommend Care.com and Victoria.

I had to pay for things I didn't want or need to get the list of care givers

Ana was prompt and friendly. She brought all her own supplies. We reviewed what I wanted and I left her to do the job while I waited in the patio.
She went over and beyond what I expected, she stayed several hours, because this was the initial cleaning and she wanted to be thorough. When I returned everything was perfect!

My overall experience is very good except I think I clicked the wrong button and the price went up a whole lot. I didn't want to pay $160 just to book a housekeeper.

Last minute need for a sitter and had a couple of great options. The babysitter we found was prompt and great with our son.

I had no idea using Care.Com could make life easier! We were able to find childcare fast and easy on two separate occasions. Both caregivers we professional, friendly, pleasant to have in my home and GREAT with the kids. Loved the whole experience.

Not at all as expected. One couple came to see me and it was the guy who does the cleaning but the picture on care.com has the wife's picture. That is very misleading.

I wish it would be easier to tell the people that were not selected for the job that the vacancy has been fulfilled. Once I book a person, it's hard to communicate to the rest and I keep receiving messages from them. I want them to apply again when I post a new job but they won't if I seem like I'm disregarding them

Care.com has been a nightmare for my family. We started our membership in Novemberand signed up for the year. It was working ok for a week or 2. Then it stopped letting me message any caregivers and popped up an error message. This went on for a month or so and caused us to have to find care elsewhere even though we paid over 200 dollars for the year to use this site. I finally got frustrated and messaged tech support. I gave the tech support guy my sign in info and even he could not get messages to send to caregivers from my account. He said would push it up to management and I'd receive an email, which I never got. I reached out again asking for a refund since even their own tech support team couldn't get it to work. I was told that the memberships were non refundable and they weren't able to do anything for me. I let them know that under normal circumstances I understand not being refundable but if your unable to provide the services how can you charge for them? They refused to do any sort of refund. This is a disgusting way to do business and horrible customer service. Total SCAM to charge for a service you can not provide!

I hired a helper from Senior Care section. Her biography was very clear. She responded very promptly, came for a visit, and is just what I need. Her qualifications were clear and I felt no need to do extensive background checks.

Leslie is absolutely amazing! She is kind, patient, professional, fun, and engaging with the kids. I have twins, 6 years of age, and one of them doesn't like have sitters at all. Leslie was so patient and fun, she won him over. She sent photos while we were away and we had a wonderful, stress free evening because of her. Absolutely recommend!

Good professional attitude i don't like to write about her to much cause I don't have the time,believe me if something will go wrong in the future I wiil let you know and then we'll see how you react to my complains.