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The company enjoys a mixed reputation, with many customers praising the quality, fit, and stylish designs of their clothing, particularly for special occasions. Positive experiences often highlight timely delivery and effective customer service. However, significant concerns arise regarding promotional offers that do not materialize as advertised, along with reports of poor customer support and difficulties in processing returns or refunds. A notable trend indicates a divide in customer satisfaction, where some express loyalty and satisfaction, while others report frustration over lack of communication and product discrepancies, suggesting a need for improved service consistency.
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I ordered a lengha in March for it to be delivered in time for a wedding I have this week. Mid-April I get a message stating it did not pass the quality test, and that the product was unavailable. Anxiously, I ordered a new outfit and paid for express delivery. The day the outfit was supposed to dispatch, I get another message that it has been delayed. The lengha was supposed to dispatch today, but I still have not received any acknowledgement about the matter.
I have been communicating with customer service via facebook messenger, in which they kept replying to me with the same response but in different sentence structures. It is discouraging to the customer, and not good customer service. I loved shopping at Cbazaar, but will definitely consider taking my business else where.
Loved my kurti. Great material. Great stitching. Perfect sizing. Already recommended to friends. Will shop. More
Dear Samia,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
CBazaar uniquely stands out as a leader among all other similar vendors online because of a huge number of product choices it offers, mostly competitive prices, expert customized stitching and efficient order execution. In the end, I am assured full satisfaction in terms of quality and on-time delivery.
Dear Ghanshyam B,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
I've been ordering from CBazaar for years, and they always provided great products - good quality, well made, and beautiful! Their customer service is also great, and they communicate every details with you. I have had them customize my outfits, and it's always been great, good fit!
My last order I needed in a rush, and they worked really hard to get it to me on time! They came through and delivered for me! Really appreciated that! I would highly recommend Cbazaar, and would definitely continue ordering from them. Thank you Cbazaar!
Dear Nadira C,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
Hi team,
I read all these amazing customer reviews and was still very skeptical at first to purchase from Cbazaar.
I had to give it a try to know it's worth. Therefore, I ordered a red Prachi Desai anarkali suit - size 32. My normal size is 34 but I ordered a 32 which will come fitting as a 34.
I made a note of the order ID and immediately contacted customer service from Facebook to ensure my order is processed correctly.
I also informed them if this could be done a little quicker as I need it for my wedding day.
All it took was exactly 1 WEEK! I repeat, just 1 WEEK from 26th March to 2nd April where the product was delivered, perfectly stitched, beautifully packaged and everything was just top notch about this website!
Your stitching fitted me LIKE A GLOVE!
Please order without hesitation.
An advise would be to keep track of your order ID, stay in touch with the customer service and keep an eye on the DHL delivery ensuring your delivery address is updated correctly.
An ultimately satisfied customer!
Tasneem
Dear Tasneem K,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
Fast service and very good product. Customer support was very good as well. I liked the online chats.
Dear Azbun F,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
Really pleased with my outfit thst arrived well before the time given. The fitting of the lengha top was perfect but the skirt was too big... better to be too big than small as it can be easily altered. Loved the quality of this suit. Over the moon!
Dear Sheena P,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
My products were of too quality when received from cbazaar. I had an issue with the zipper on one outfit and I contacted customer service immediately, they responded promptly and were so friendly throughout the whole time until the issue was resolved. I trust them and will be shopping with them again
Dear Stephanie M,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
Satisfied with the shopping experience with Cbazaar to some extent. They care about their clients, if they make mistakes with the measurements but it's a headache to courier the wrongly stitched item back to them and wait for the other one. So its better to go for unstitched fabric.
Also, there is huge delay in delivering the items.
Dear Deepika,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
I have received my orders and honestly speaking I am pleasantly surprised. I didn't expect online product to be so good. The material, cut, stitching and embroidery is just perfectly wonderful. It is many folds better than any famous boutique.
It was really wonderful wearing the kurta i bought from cBazaar. Everyone present in the occasion was full of praise. I generally don't click my pictures because I am the one clicking the pictures of the gathering. This time the kurta I got from you guys encouraged me to get my pictures clicked too. :)
Dear Anshuman C,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
The shopping experience with Cbazaar has been absolutely wonderful. The team really cares about their clients and their needs to make a perfect outfit. A must visit site! Thank you cbazaar for a great experience. We will sure come back to shop more.
Dear Hetal V,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
I would highly recommend Cbazaar for their quality and the design of the Dress materials. Customer service is exceptionally good and Prompt. They have excellent tailoring services if provided with the right measurements. I am happy with my purchases and will continue my shopping with Cbazaar!
Dear Kavitha,
Thank you so much for your valuable Feedback.
It means a lot to us!
Regards,
Team Cbazaar.
A shopping experience that is second to none, with an excellent pre and post sale service together with a comfortable Customer relation I have no reservations in recommending Cbazaar to anyone.
Dear Raj M,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
Excellent, I like stitching of cloths, also height measurement mention in site i like most. It help us lot
Dear Ashfaq,
Thank you so much for your valuable Feedback.
It means a lot to us!
Regards,
Team Cbazaar.
They never cared about customer dissatisfaction or queries about products received after they pocketed heaps money from ne. Never ever returning to them. Such a waste of my 100s of dollars and they still shamelessly send new offers.
Dear Gurman,
Requesting you to contact us with your purchase order number from Cbazaar in order to trace and investigate your order details as we do not have any information other than your name to trace your grievance.
We wish to assist you and fix this issue once for all.
Appreciate your cooperation! Thank you.
Email us to: care@cbazaar.com or contact us via Sitejabbar platform as well. You may also call us to +1 732-456-6633
Warm Regards,
Team Cbazaar
Loved the dresses from Cbazar. If you are looking for better quality clothes then must try this website.
Dear Jannatu,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
I received this article today its beautiful and worth. I oredered first time online for a dress material which i was scared but surely it was worth it. Only feedback is product delivery took little more than than expected.
Dear Hkaur C,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
I really like my parsal thank you so much it's lil tight but it's ok I love it I'll again shopping with you
Dear Sapna,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
Amazing quality with beautiful work, the colour was true to picture and I was so so happy about it. The customer care is also very supportive and helped me with my orders and queries regarding the product. I love cbazaar and so does my relatives, we all shop from cbazaar.
Thank you cbazaar for such wonderful products.
Dear Prerna,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
Item send fraudly by customs and on different names and address. Very cheap quality items. When i tried to contact them they been very rude and never answered calls from me. So bad experience
Dear Muhammad,
Our sincere regrets to see this happen with you. It's so disheartening that it happened. Kindly provide us order number or email ID from which the order was placed for us to investigate and assist you better.
Regards,
Team Cbazaar
Answer: I am not happy with Cbazzar product. I will advice my friends and family not to shop with them, 200 dollars is not a lot but if i order something and gave you good money i prefer to have the same good product
Answer: Dear Marie, Delivery date depends on the product which you are choosing. Below each product, dispatch date for the product will be mentioned. We also have 10DAY PROMISE SHIPPING for certain products. Please click on the below link to view such products. https://www.cbazaar.com/10day-promise
Answer: Dear Imen, size of the products have to be chosen based on the bust/ Chest size of a person.
Answer: Yes I can. There are difference from what I got. I send the Pic already and they told me I had bad lightening in my house.
Answer: Dear Victoria, we do ship items to UK. Kindly visit our website www.cbazaar.com
Answer: Dear joy K. Unstitched products can have the fabric up to the maximum possible sizes mentioned in the description.
Answer: It will be different. They use cheaper materials for the actual product and if they don't have it they substitute with whatever they want. I ordered a vlack dress and they sent me a blue one!
Answer: Dear Hai M. It's Zero Shipping charges to Canada for the order value above CA$281. If lesser, the shipping charges will be CA$21 per product.
Bespoke Couture - Exclusively Designed for you
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A personal styling service tailored to your taste, budget and lifestyle that helps you look and feel your best for any occasion. Work one-on-one with your own EthnoStylist to get custom bespoke patterns and styles for your outfit suited to the occasion. You can discuss the choice of fabrics, the style required etc and our Stylists will help you build your outfit accordingly. Our Ethnostylists will help you get a wardrobe t...
Dear Angela D,
Requesting you to contact us with your purchase order number from Cbazaar in order to trace and investigate your order details as we do not have any information other than your name to trace your grievance.
We wish to assist you and fix this issue once for all.
Appreciate your cooperation! Thank you.
Email us to: care@cbazaar.com or contact us via Sitejabbar platform as well. You may also call us to +1 732-456-6633
Warm Regards,
Team Cbazaar