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The company enjoys a mixed reputation, with many customers praising the quality, fit, and stylish designs of their clothing, particularly for special occasions. Positive experiences often highlight timely delivery and effective customer service. However, significant concerns arise regarding promotional offers that do not materialize as advertised, along with reports of poor customer support and difficulties in processing returns or refunds. A notable trend indicates a divide in customer satisfaction, where some express loyalty and satisfaction, while others report frustration over lack of communication and product discrepancies, suggesting a need for improved service consistency.
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I liked their custom stitching but some times the quality of clothes looks different than shown in the picture. But as i am living abroad without any indian tailors nearby, its really helpful for us to get indian attires from CBAZAAR ethnovouge. We need to keep our expectations in moderate level then it may work for us.
Good service, excellent products & simple to navigate through their website. True to the descriptions of the items.
Dear Seema,
We appreciate your Loyalty.
We always strive to achieving excellence - always!
Your feedback shall keep us motivated.
We will make sure we exceed your expectation in future.
Regards,
Team Cbazaar!
I chose to buy an ethnovogue blouse. It was perfectly fitting and looks good and I cannot wait to try it on with my golden saree! Even though the shipping was delayed by 2 days it got here sooner than I thought so thanks, guys! Will definitely shop again!
Dear Ann J,
This motivates us to strive much better in providing excellent customer service to every customer.
Cbazaar appreciates your Loyalty!
Thanks & Regards,
Team Cbazaar
They came out with the new idea ethno vouge. This is really very hood I order one dress and it looks so graceful n beautiful. Matireal is good. I can recommend anyone this new idea ethno vouge. Try this.
Dear Nirupama Bhatnagar
This is simply Awesome! You just made our day!
We are delighted to see you happy. We promise we will continue to keep up with your expectations.
Regards,
Team Cbazaar.
I was kept up to date along the way with what was happening with my order. Arrived when they said and dress was beautiful and fit perfect
Dear Heather W.
Wow! You just gave a huge dose of motivation!
We strive to achieve excellence & keep up with our promise - Always.
Regards,
Cbazaar.
I purchased my first order a few weeks ago. After I received it I was amazed at the color the design the stitching the style the fit and the material. It was exactly as pictured. I was so happy with my order that I immediately purchased a few more. I cant wait to wear my outfits they are all exceptional. Thank you CBazaar team. I have finally found my online shopping store for indian clothing.
Dear A S.,
Wow! You just gave us a huge dose of motivation.
Thanks a ton for such a valuable feedback. This keeps us motivated!
Regards,
Team Cbazaar.
Thanks to cbazar for creating a perfect dress for me. This was not my first time ordering from the site but this dress was ordered by me by just looking at the sketch by the designer.
Loved it so much. The quality of material is awesome and very rich red motifs on the choli part make this dress so beautiful!
Loved everything about this dress including the stitching, timely delivery and craftsmanship. Thanks to the cbazar team.
Dear Rupali,
This motivates us to strive much better in providing excellent customer service to every customer.
Cbazaar appreciates your Loyalty!
Thanks & Regards,
Team Cbazaar
Had such a fun and great time shopping at Cbazaar!
Pros:
* Great online site - collection, custom design with Ethnovogur and deals
* great customer service after the order had been placed - clear communication by Cbazaar team
* quality products and stitching/tailoring
Cons -
As exciting as it is to get customize with Ethnovogue, Pay attention to details and expect the end product be different than your imagination. For perfect fit, you might want to pay extra for custom stitching, instead of ready size. My blouse sleeves needed to be altered. But the chest fit well.
Dear Ramya,
We appreciate your Loyalty.
We always strive in achieving excellence - always!
Your feedback shall keep us motivated.
We will make sure we exceed your expectation in future.
Regards,
Team Cbazaar!
Great quality, just like pictures never disappointed. Perfect customization for the most part. I ahve ordered over 2000% dollar worth sarees, dresses, lahenga cholis, mojris, bangles. All in great quality.
Dear Purvi,
This motivates us to strive much better in providing excellent customer service to every customer.
Cbazaar appreciates your Loyalty!
Thanks & Regards,
Team Cbazaar
Suit was nicely stiched and fit to measurements, when I bought this suit it was free shipping but later shipping took some pound as payment of shipping suit to Glasgow, otherwise everything was perfect.
Dear Anju,
We appreciate your Loyalty.
We always strive in achieving excellence - always!
Your feedback shall keep us motivated.
Regards,
Team Cbazaar!
Excellent service, most of the outfits I have purchased from this company have come beautifully. Good stitching and good fitting. Sometimes an issue with the zipper. Overall very good!
Dear Shivani,
We appreciate your Loyalty.
We always strive in achieving excellence - always!
Your feedback shall keep us motivated.
Regards,
Team Cbazaar!
I wish I could give them 0 stars. I ordered a saree from then about two weeks ago. Immediately after I placed the order, I cancelled it because I no longer needed it. I called to cancel and explained that I no longer need the product as the event I bought it for got cancelled. They assured they would cancel it and refund would be issued. I also sent an email so that there was no confusion about when I sent the cancellation request. Five days later, my order still hadn't been cancelled and I kept getting these emails asking me to submit measurements for the blouse. I called them again only to find out that they hadn't even approved the cancellation request because "they were trying to get in touch with me to talk me into not cancelling the order". I thought it was really abusrd because I had clearly told them that I didn't need the product. After a long discussion, they finally agreed to cancel my order. You guessed it right- they still haven't cancelled my order and god know how long the actual refund process is going to take. I emailed them multiple times and I get the same "Your order will get cancelled within 24-48 hours" message. I don't think they have any intention of refunding my money. They are probably holding their breath thinking that I will eventually give up and stop following up about my refund. If it was a small amount I wouldn't even bother that much but its $150 down the drain. Please stay away from this company, try Utsav or Mirraw, my relatives have used them and don't seem to have an issue with them. I was thinking of complaining to Better Business Bureau but looks like they are based out of India. Before, spending your hard earned money here, please think a dozen times. They have terrible customer service and are basically thieves.
Dear Neha,
It's extremely disheartening to see this happen with you! Accept our sincere apologies.
Our team has been constantly trying to reach you for the past 3 weeks however we have been unsuccessful. Kindly let us know the best time to reach you in order to approach you for the explanation and acknowledging the miss happened.
We therefore want to delight your experience with Cbazaar and hence would like to reach you for the same.
Feel free to call us or email us to care@cbazaar.com. Also note that the order was cancelled as per your request and the order value was successfully refunded in full back to your card. Find the transaction id for the same: ch_1BmaPxJSgNCWX74mBeTFqOrQ
Warm Regards,
Team Cbazaar
I am really happy with your services and all my outfits fit me really good... like the fabric stitching everything is just too good
Dear Krupa,
Wow! You just gave us a huge dose of motivation:)
This motivates us to strive much better in providing excellent customer service to every customer.
Cbazaar appreciates your Loyalty!
Thanks & Regards,
Team Cbazaar
I have purchased over 6 gorgeous outfits from you over the last year... and never was I disappointed. The quality, styles, size were all excellent... your delivery time was on time. Your customer service was excellent. Going beyond. Had issues getting online and your team made it so easy for me... keep up the great work... i have referred you to others... thank you for an excellent service... especially online shoppingblessings.
Dear Fazeeda,
We appreciate your Loyalty.
We always strive in achieving excellence - always!
Your feedback shall keep us motivated.
Regards,
Team Cbazaar!
I was skeptical about this website, but finally got a good product and the service was prompt as assured right from the start.
Dear Habib,
Thanks a ton for such a lovely feedback.
We promise we will continue to keep up to your expectations.
Regards,
Team Cbazaar.
Cbazaar is awesome online shopping. Sarees and Kurtis are very pretty. Awesome customer care. Blouses stitching also excellent.
Dear Swaraji,
We appreciate your Loyalty.
We always strive in achieving excellence - always!
Your feedback shall keep us motivated.
Regards,
Team Cbazaar.
The outfits were awesome and the stitching was good! I would recommend the store to friends and family.
Dear Indhu,
We appreciate your Loyalty!
Your feedback shall keep us motivated.
Regards,
Team Cbazaar.
Recently we have bought a cape gown from cbazaar it is really cute one. But there was little delay. Worthful one.
Dear Senthil,
We appreciate your Loyalty! Your feedback shall keep us motivated.
Regards,
Team Cbazaar.
I love all the dresses i have bought so far.
Everything is so perfect just how it was on the description. Will buy more in the future.
Dear Sumitta,
We appreciate your Loyalty! Your feedback shall keep us motivated.
Regards,
Team Cbazaar.
Happy with product received, was as described, shown and fit. However the make time was not accurate and the product was delayed in receipt.
Dear Jodie,
This is simply Awesome! You just made our day!
We are extremely delighted to see you happy. Addressing to the slight delay, in case of any delay, we ensure our customers are informed about the same, as we completely depend on third party logistics like DHL, Fedex for deliveries.
We wish to see you rate us a 5 star next time!
Answer: I am not happy with Cbazzar product. I will advice my friends and family not to shop with them, 200 dollars is not a lot but if i order something and gave you good money i prefer to have the same good product
Answer: Dear Marie, Delivery date depends on the product which you are choosing. Below each product, dispatch date for the product will be mentioned. We also have 10DAY PROMISE SHIPPING for certain products. Please click on the below link to view such products. https://www.cbazaar.com/10day-promise
Answer: Dear Imen, size of the products have to be chosen based on the bust/ Chest size of a person.
Answer: Yes I can. There are difference from what I got. I send the Pic already and they told me I had bad lightening in my house.
Answer: Dear Victoria, we do ship items to UK. Kindly visit our website www.cbazaar.com
Answer: Dear joy K. Unstitched products can have the fabric up to the maximum possible sizes mentioned in the description.
Answer: It will be different. They use cheaper materials for the actual product and if they don't have it they substitute with whatever they want. I ordered a vlack dress and they sent me a blue one!
Answer: Dear Hai M. It's Zero Shipping charges to Canada for the order value above CA$281. If lesser, the shipping charges will be CA$21 per product.
Bespoke Couture - Exclusively Designed for you
Nothing beats the look of custom crafted clothing. Be it your wedding, festive or party - Whatever the occasion get your outfit designed to your taste and fit. Get your unique style statement designed and customized to your needs. Get in touch with our EthnoStylists for Custom bespoke styling patterns suited to your occasion, look and style. Patterns you make yourself will show off your own unique style and personality and let you stand out from the crowd.
EthnoStylist Service -A Luxury to Enhance your Style Statement
A personal styling service tailored to your taste, budget and lifestyle that helps you look and feel your best for any occasion. Work one-on-one with your own EthnoStylist to get custom bespoke patterns and styles for your outfit suited to the occasion. You can discuss the choice of fabrics, the style required etc and our Stylists will help you build your outfit accordingly. Our Ethnostylists will help you get a wardrobe t...
Dear Sue s
Thanks a ton for such a valuable feedback. This keeps us motivated! We ensure to exceed your expectation in the next purchase.
We strive to achieve excellence - Always.
Regards,
Team Cbazaar.