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Cell2GetReviews 1,228

3.2

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Cell2Get Reviews Summary

Cell2Get has a rating of 3.2 stars from 1,228 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cell2Get most frequently mention customer service, new phone and free shipping. Cell2Get ranks 3rd among Mobile Phones sites.

service
174
value
165
shipping
172
returns
142
quality
161

Instant Feedback

3,090 reviews

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New York
1 review
0 helpful votes
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Honestly never had an issue with them from the get go! Had placed an order with them just recently on the 5/8, for a Google pixel 6A. It arrived but sadly it wouldn't connect to my wifi or my sim card, figured there was an issue with the device. But luckily I was within the return window, and they quickly responded to my return request and sent me a label to send back the phone for an exchange. This entire thing took 3 days and it was quick, gladly now I have a phone that I'm extremely happy with and I must mention that their representatives were all extremely nice and helpful. 5 star all that board! 10/10 experience.

Date of experience: May 12, 2023
Tennessee
1 review
1 helpful vote
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Sold unusable phone
April 25, 2023

Sold a 3G phone to my elderly mother that was suppose to be AT&T compatible however, AT&T stopped supporting 3G in Feb 2022! The phone is worthless $160 that they should refund.

Date of experience: April 25, 2023
Oregon
1 review
1 helpful vote
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Swindled
April 21, 2023

I bought a cell phone at a good price, only to find it was not usable in the way I intended. Customer service was minimally helpful, and I ended up paying a 20% restocking charge.\

Do not deal with these ganifs.

Date of experience: April 21, 2023
mark f. — Cell2Get Rep
over a year old

Thank you for your order and this feedback. We regret your dissatisfaction. This order was placed by
Lou Fred Gottlieb May 1942
10405 S ROSEWOOD WAY
MOLALLA, Oregon 97038

Item description clearly stated Do not buy this phone if you are not currently a Verizon subscriber, unless you plan to use Verizon prepaid service.

Texas
1 review
0 helpful votes
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Return policy honored
April 18, 2023

After purchasing an Android phone I realized it wasn't the one I really wanted. The staff at cell2get were very gracious and accommodating. They could have charged a restock fee as it is written policy but didn't. They refunded my payment in full. I knew they had good products because I've purchased from them before and was very satisfied. I look forward to future dealings with Marvin and George as they are very professional business people. Thanks again!

Date of experience: April 18, 2023
California
1 review
0 helpful votes
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Phone came with no scratches and in perfect condition with a charger and I can't wait to use

Date of experience: April 13, 2023
New York
1 review
0 helpful votes
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Cant believe I'm here to say that I had a pleasure of doing business with cell2get! I have had trouble getting the phone I wanted and these guys made it possible for me. Thank you.

Date of experience: April 7, 2023
New Jersey
1 review
0 helpful votes
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Ordered from them several times and did not have any issues. Customer service and representative were genuine and prices are fair for what's out there on the market for phones.

Date of experience: March 28, 2023
New York
1 review
0 helpful votes
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My wife and I recently upgraded our phones. Adam could not have been any better. He asked a lot of questions as to what we want out of our phones and matched us up with two ideal phones that meet all our needs. He was professional and very competent at what he was doing. He also took the time to give us a brief tutorial on how all the Apps work. Great experience and excellent prices for the phones.

Date of experience: March 21, 2023
New York
1 review
0 helpful votes
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Throught all my time buying from them I never had one single issue. They have always given me top notch customer service even throughout the weekend via email support. Products come as advertised and I'm happy with every purchase I made with them.

Date of experience: February 23, 2023
NL
3 reviews
0 helpful votes
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Branded Mobile Phone
February 24, 2023

This product is excellent in its category. After I had it in my possession, I examined it and found that both the quality and the craftsmanship were excellent. Because the screen is so big and so crisp, navigating it and using it is a breeze.

Date of experience: February 22, 2023
New York
1 review
0 helpful votes
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Great customer service and product came on time. I'm very happy with my recent purchase from them. Overall looking to make another purchase from them

Date of experience: February 14, 2023
New York
1 review
0 helpful votes
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Placed an order, managed to save some money and product has arrived on time excellent service and purchase from my take.

Date of experience: February 9, 2023
Illinois
1 review
0 helpful votes
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Great
February 9, 2023

Great it was ok great phone and I likes it I would order again if i had too

Date of experience: February 9, 2023
New York
1 review
0 helpful votes
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Excellent purchase!
January 27, 2023

I have had many attempts online throught stores and retailers online and having such a headache of sending phones back because they didnt sell me what was advertised or what I was looking for. But after getting into electronicsforce to finally getting the LG V60 in a excellent condition that meets my service requirements my headache was no more!

Date of experience: January 26, 2023
Arkansas
1 review
0 helpful votes
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Nice, but wrong phone
January 19, 2023

My order went through fine and shipping was reasonable. The only issue is that the listing has multiple errors that lead me to order the wrong model of phone. The picture is of a CAT S62 Pro LTE; and the specs are for a CAT S62 Pro LTE even listing that as the model number, 6GB of memory or ram and the Flir thermal camera. I was however sent a regular S62 phone which only has 4GB of ram and no thermal camera. I am returning the device. Customer service on the phone was very rude and blamed me for the mistake even though the listing is full of errors.

Date of experience: January 19, 2023
Arizona
1 review
0 helpful votes
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Delay
January 10, 2023

On 12/31/22 I paid the fee for 2-day delivery. However my cell phone didn't come until yesterday 1/9/23. Can I get a refund for the fee?

Date of experience: January 10, 2023
New York
1 review
0 helpful votes
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Excellent service!
January 7, 2023

My experience's with jack has been absolutely amazing! I have purchased from their web store a couple of times and he was incredibly helpful each and every time I called for questions. Giving great attention and service which I highly value! Very polite man. Thank you very much for all your help jack!

Date of experience: January 7, 2023
Oregon
1 review
1 helpful vote
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Had to pay $10 shipping to buy it n paid $ 6 to ship back, had crack N scratches, partial Refund back

Date of experience: January 3, 2023
New York
1 review
0 helpful votes
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Excellent experience!
December 24, 2022

I can understand these harsh reviews about them. They are equivalent to the negative reviews you have on Amazon products, which sadly people are either dumb or they don't understand what they are buying. Sadly we have people like them but luckily we have people like the customer service rep that I spoke with which he was cool! Easy to deal with and very kind, answered all my questions and placed an order on the website right away. Products they sell are at a relatively great deal, with shipping is what I expect as well as the product advertisement. Honestly I'm going to be a future customer of theirs.

Date of experience: December 22, 2022
New York
1 review
0 helpful votes
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Awesome business!
December 15, 2022

Have been such a success purchasing from them and for my friend a phone. Both came brand new as advertised, prices are fair, customer service was helpful and straight forward.

Date of experience: December 15, 2022

From the business

Unlocked Cell Phones. No Contracts. Lowest Prices Starting at $29.99. We carry ALL the latest models for ALL Carriers: ATT, T-Mobile, Verizon, Sprint, Nextel, Alltel, Boost Mobile, MetroPCS, Cricket and Much More...


cell2get.com
Brooklyn, NY, United States
+8