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Chrono24Reviews 2,974

4.3

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From the business

Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices


chrono24.com
Founded in 2003
Karlsruhe, CA
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Chrono24 Reviews Summary

Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.

This summary is generated by AI, based on text from customer reviews

service
114
value
106
shipping
102
quality
103

We monitor reviews for authenticity

Bahamas
1 review
0 helpful votes
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Black Explorer 2
May 23, 2025

Besides the certification process which was inaccurate and therefore useless the transaction went well. Maybe it also took way too long shipping wise. Still want a refund for the certification.

Date of experience: May 13, 2025
Florida
1 review
0 helpful votes
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The product delivered as promised ……. The 22 year old Omega was in perfect condition and as promised.

Date of experience: May 10, 2025
North Carolina
1 review
0 helpful votes
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Easy Process for Novice Buyers
May 20, 2025

I purchased a watch for my husband using this site and I couldn't be more pleased. The entire process from browsing to purchasing was very smooth.

Date of experience: May 10, 2025
California
1 review
0 helpful votes
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Great experience…
May 15, 2025

I'll definitely be purchasing from Chrono24 in the future! Very thorough follow through. I am extremely pleased with my purchase!

Date of experience: May 5, 2025
Hawaii
1 review
0 helpful votes
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Beautiful watch
May 14, 2025

Seller was so helpful when my watch got stuck in customs. The watch is beautiful and exactly as stated! The box was a bit tattered but for 20+ year old box and paperwork its to be expected. Im very happy with my purchase and so was my wife!

Date of experience: May 4, 2025
California
1 review
0 helpful votes
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Easy transaction
May 14, 2025

The payment method and watch selections on chrono24 make the purchase smooth and easy. I like how chrono24 has the buyer protection which they held the payment in an escrow account until the buyer received/ satisfied with the purchase.

Date of experience: April 23, 2025
Texas
1 review
0 helpful votes
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Professional
May 14, 2025

This was my first experience with Chrono24 and all went smoothly and very professional. I plan on using Chrino24 again.

Date of experience: May 4, 2025
New York
1 review
0 helpful votes
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Grand Seiko Snowflake
May 14, 2025

Incredible service and so quick to respond to my questions. Provided updates on my shipment and my grand sieko snowflake was brand new at a great price. My husband loves his gift!

Date of experience: May 4, 2025
Michigan
1 review
0 helpful votes
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Watch buy experience
May 13, 2025

Dealer was very *******@the watch was perfect as described/ excellent feedback would buy again from them

Date of experience: May 3, 2025
New Mexico
1 review
0 helpful votes
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Class act organization
May 11, 2025

Doing business with Chrono24 has been a pleasure. Quick, simple, professional and drama-free. I highly recommend them.

Date of experience: April 21, 2025
South Carolina
1 review
0 helpful votes
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Trusted Marketplace
May 10, 2025

My experience shopping here has been pleasant. They have a good system in place to protect the buyer and seller. Customer service is prompt and courteous. Great place to shop for luxury watches.

Date of experience: April 30, 2025
Florida
1 review
0 helpful votes
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Chrono24 is awesome
May 10, 2025

I was a little nervous using Chrono24. The website is easy to navigate and I wasn't really impressed with the market comparison of watch prices. I'm looking forward to using Chrono24 AGAIN in the near future!

Date of experience: April 30, 2025
Minnesota
1 review
0 helpful votes
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Almost a smooth experience
May 9, 2025

I think the cancelation and return process could be a little better because I had to call so many times and call Affirm to have them reach out to Chrono24 and then ended up paying some interest... the whole process's time could have been reduced by half!

Date of experience: April 29, 2025
Massachusetts
1 review
0 helpful votes
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First Purchase on C24
May 9, 2025

My first experience on C24 and the experience was phenomenal. The marketplace is very easy to use along with the detailed search functions. Also a great place to see where the 'market' views watches currently.

Date of experience: April 29, 2025
New Hampshire
1 review
0 helpful votes
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Excellent. Fast, easy, and I know through Chrono24, safe. The transaction went off without a hitch. It's always relaxing buy to buy here.

Date of experience: April 28, 2025
Arizona
1 review
0 helpful votes
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I found rarely found and unusual quality watches here. It is easy to search and save favorites for reviewing later. A rare resource for watch shopping.

Date of experience: April 28, 2025
Florida
1 review
0 helpful votes
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Outstanding!
May 6, 2025

The watch was delivered relatively quickly, and is in pristine condition, much better than expected.

Date of experience: April 26, 2025
Washington
1 review
0 helpful votes
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Great Experience
May 5, 2025

Best price, best dealers - everything went perfect. First time to buy a fancy watch and I wanted to get a great price. Everything went smoothly and I got a great deal on an amazing watch.

Date of experience: April 25, 2025
Texas
1 review
0 helpful votes
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I tried using my MC card but Chrono24 processing wouldn't take it kept rejecting. I called my bank and they verified that I was making the purchase and the amount of the purchase. I was told by my bank to wait a bit and so I did. The MC never went through. I then tried my Visa, which also didn't go through. I check the bank and there wasn't an issue, I evently talked to Ken the Dealer I was buying the watch from and he called his rep and the next morning my MC still wouldn't go through, but my Visa did on the first try. I felt this worried the dealer unduly as he was hold the watch for 24 hours and I was worried my self as I have not had that kind of problem with my CC's before. In the end it all worked out and I am sure the dealer was happy, to make the sale and I am happy I made the purchase from such understanding dealer.

Date of experience: April 14, 2025
Texas
1 review
0 helpful votes
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1st class rolex purchase
April 30, 2025

Trust worthy and easy purchase. Very easy site to navigate. Easy to communicate with seller. No delay with payment and shipping.

Date of experience: April 20, 2025