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Corset StoryReviews 148

3.9

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Corset Story Reviews Summary

Corset Story has a rating of 3.9 stars from 148 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Corset Story most frequently mention customer service, several corsets and fast delivery. Corset Story ranks 1st among Corsets sites.

service
12
value
13
shipping
12
returns
8
quality
11

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New York
1 review
1 helpful vote
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Free returns and replacements. Quick. Bought wrong sizes and they cheerfully and quickly sent the right ones. No cost to me. Plus a 5 for 1 deal is hard to beat!

Best for curvy girls, but everyone looks better in a corset.

Date of experience: August 2, 2021
North Carolina
1 review
0 helpful votes
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I ordered on March 6th with 1 pre-order. They hold your entire order, if it includes a pre-order, until complete--per time of order this was to be March 30th. To date, April 4th, the item was put back "in stock" and is now back in "pre-order" for May.

MY ORDER WAS SKIPPED/NOT SHIPPED IN THIS PROCESS AND THE ONLY "CUSTOMER CARE" HAS BEEN TWO OF THE SAME FORM LETTERS WHICH BLATANTLY MISREPRESENT THEIR "PROCESS," MAKE EXCUSES, AND OFFERS NO SOLID SOLUTIONS (EXCEPT A REFUND THAT DOES NOTHING TO COVER INTEREST PAID OR OTHER DAMAGES CAUSED BY THE MERCHANDISE THEY HAVE HELD FOR A MONTH--MY PART OF THE TRANSACTION "PAID IN FULL."

Date of experience: April 4, 2021
chris R. — Corset Story Rep
over a year old

Sincere apologies for the issues Tiffany

We are currently having a lot of issues with our customers pre-order's due to various delays with the supply chain and border control. We have been emailing customers to apologise and inform everyone of these issues.

In our last email we explained that we felt we could resolve these delays in one of 3 ways;
I) You are more than welcome to select an alternative in stock design to be shipped in place of the pre-order corset which you are waiting for. We could them amend your order and ship your order to you straight away
Ii) We could cancel your order and refund you in full
Iii) If you are happy to wait for your order we will be shipping your parcel as quickly as possible as soon as the shipment with your pre-order corsets arrives

Our website clearly shows which corsets are in stock and available for immediate shipping. We also offer a selection of corsets on a -pre-order basis. Our website show estimated delivery times for these designs and the basket, checkout and order confirmation email all let customers know that select pre-order designs will delay your parcel from being shipped. Unfortunately partially shipping orders on the "4 for 1 Multibuy" offer causes a lot of problems with shipping, customs clearance and returns.

We have apologised for the delays and the inconvenience this has caused. I am more than happy to amend your order for you if there is an alternative design you might like in place of the pre-order corset, all I would need to know is which corset you would be happy to receive

Apologies once again, let me know how we can best resolve the situation

Colorado
1 review
4 helpful votes
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Gorgeous
March 17, 2021

Weight: 124, Bra: 34B, Corset Size: 4.
I own 4 corsets from Corset Story (3 overbust, one underbust) that I bought last summer and I couldn't be happier about my purchases! The corsets all look exactly as pictured online. If you order the correct size, which is easy with their sizing guides, your corsets should fit great. I am not busty so didn't expect my corsets to give me that push up cleavage look, but I still feel incredibly sexy and confident when I'm wearing them. These were my first corsets and I found them easy enough to put on and take off. I will definitely be ordering from Corset Story again in the future and I highly recommend them to anyone.

Their customer service is amazing too! When placing my original order, I accidentally ordered the wrong corset. When I emailed them asking if it could be fixed since I'd already paid for the order and they corrected the item to the corset I actually wanted and it added no confusion and no additional time to my delivery date. I'd like to add that two of the corsets were on backorder so it took a couple weeks longer then normal, but it was explained to me and I was kept updated and it really was no issue at all! 10/10 on the corsets design and quality, ordering process, and customer service.

+1
Date of experience: March 16, 2021
GB
1 review
1 helpful vote
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Beautiful serious corsets
December 22, 2020

I've owned a few of these corsets over the years and the quality and workmanship is always second to none. They are beautifully designs and made, and the website gives all the information for finding the right fit corset for you, from a fashion corset to a serious steel boned corset. Just makes sure to do your research and understand the info to make the right purchase for you. If you aren't sure, drop them a message and they can advise the best suited

Date of experience: December 21, 2020
Colorado
1 review
0 helpful votes
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Crappy service
November 24, 2020

Buyer beware

I would not waste my time or money.

I ordered 4 corsets that were supposed to be delivered but never received the package.

They have horrible customer service!

Not getting any assistance from corset-story. They take 24 hours to respond and a week has gone by without them even offering a solution.

All their emails state "we are waiting for DHL to respond" while they do nothing to help me.

Called DHL 5 times myself and the said that the package is lost and to call the shipper for a resolution. That was 5 days ago.

Told all of this corsets-story but they do nothing about it. Said I have to wait until its found by DHL. TOTAL CRAP! Horrible experience, horrible customer service.

If you buy you might have the same problem if you live in the USA.

I would try timeless trends or orchard corsets.

Do not buy from them.

Date of experience: November 24, 2020
chris R. — Corset Story Rep
over a year old

Hello Rebecca

I am sorry that your parcel has not arrived on time. I have messaged you on numerous occasions to explain the process I have to go through with the couriers. All parcels are fully insured, we state that parcels usually will be delivered within 3 business days, at the time you are leaving this rather scathing review your parcel is 1 day late.

I appreciate you are frustrated, I have emailed several times over the weekend to reassure you that I will resolve the situation, I have to allow DHL to investigate the situation to see if they can locate your parcel and deliver it, I did explain that this will take a week. Unfortunately I can not speed the process up. We shipped your parcel from the UK as promised last week, it arrived at LAX within 24 hours where it should be delivered to you but seems to be stuck. I am sorry for the inconvenience but you review is pretty unfair, not too mention really damaging to our brand.

We are still working closely with our Account Manager at DHL to resolve the situation. I have explained that as soon DHL have concluded their investigation you will either have received your parcel, or we will ship a replacement or refund you in full

Apologies once again, I will continue to work to resolve the situation

Oklahoma
1 review
1 helpful vote
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I'm still in the process of finding what's right for me out of their beautiful selection, but I can say with confidence that the customer service is absolutely lovely. Chris has been helpful, patient, and kind!

Date of experience: March 19, 2019
GB
2 reviews
1 helpful vote
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Lovely Corset
March 3, 2018

I got this corset a few weeks back and have been wearing it off and on since, It's lovely and holds me in all the right places, fits well.

Date of experience: March 3, 2018
A M.
Australia
1 review
0 helpful votes
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Excellent customer service, for price point the corsets are excellent quality, lovely designs and details and range. For the cost the corsets are very good if you choose a steel boned item. The fashion items are pretty tops, but won't compress you much as stated on the site. With my corset I laced into it slowly, as I got used to corset wearing again and have had no problems. Be sensible, stretch when you aren't in your corset and don't try to massively reduce your waist instantly. Take your measurements and consider your own shape and there should be less of an issue with fit - I am quite curvy at the hip and do not fit some of the underbust styles - the flared hip styles were lovely. Anytime I needed a change or adjustment to my order I had a prompt and helpful reply in 24 hours or less. I was really surprised because I am used to middling to awful customer service from online purchasing. Corset story have outstanding customer service. Corsets arrived really quickly and returns were easy. There are often sales or closeouts of left over sizes/old styles - this isn't a bad thing or proof the corsets are cheap - it's a sign of a thriving retail business with excellent stock management and a good grasp of logistics.

Date of experience: February 24, 2018
Washington
1 review
0 helpful votes
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My wife has used Corset story for a number of years now and the service is always exceptional. The quality of the corsets are second to none. She always shops here when she needs a new corset or indeed any other clothes that they sell. Keep up the great work.

Date of experience: February 6, 2018
GB
1 review
0 helpful votes
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Fantastic, well established website with top quality corsets and other clothing. The customer service is excellent too. I recommend signing up to the email newsletter for info on new stock, sales and discount codes.

Date of experience: February 6, 2018
GB
1 review
0 helpful votes
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I've ordered numerous corsets from this company, delivery and service is great and the corsets are amazing, can't recommend them enough

Date of experience: February 5, 2018
GB
1 review
1 helpful vote
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Its the only place to shop for quality choice and service. Customer Service are very helpful if your undecided on which size to go for dont be affraid to ask. The quality is excellent all my corsets from Corset Story are very well made with an excellent choice of styles and fabrics and all at reasonable prices. Dont waste your time or money on looking elsewhere Ive not been disapointed yet.

Date of experience: February 5, 2018
Maryland
1 review
0 helpful votes
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This is a good place to buy your first or your 100th corset. I live in the US and they are a great option if you're looking to buy for yourself or a special someone. They are really good at returns too, no questions asked and really professional service.

Date of experience: February 4, 2018
Portugal
1 review
0 helpful votes
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I would like to share that the Corset's team is great!
They have gorgeous corsets but above all, they have a great post sales service.
In my last order I made a mistake and ask for two corsets instead of one and all the merchandize return and refund was fast.

Great sales site!

Date of experience: February 3, 2018
Canada
1 review
0 helpful votes
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Across the sea.
January 31, 2018

I live in Canada and enjoy costumes at conventions. When I asked where to buy Corsets Corset-story was recommended. I ordered two and enjoy them both. The exchange rate was considered giving me what I thought a fair price and delivery was tracked all the way. The product is well made and feels comfortable, looks good and packs well to travel. I can use these for many years to come. Thanks everyone in production.

Date of experience: January 31, 2018
Virginia
1 review
0 helpful votes
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I have purchased three corsets, and each of them are gorgeous, fit perfectly, and I could not be happier with the price! I am pleased with the quality of all of them, and I get loads of compliments on them when I wear them out.
As a very satisfied customer, I recommend the Corset Story shopping experience 100%!

Date of experience: January 29, 2018
GB
1 review
0 helpful votes
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Having shopped with Corset Story a number of times now, I can say that they are an amazing company to shop with. Their quick delivery, competitive pricing and quality will keep me coming back again and again.

Date of experience: January 29, 2018
Pennsylvania
3 reviews
5 helpful votes
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I have been a professional Dominatrix for the past 14 years. I own literally 10 of this companies corsets. Mostly the longer brocade Victorian cut. All are steel boned, lined with steel busk closures and heavy laces in the closure. I have worn Corset Story corsets hundreds of times. In my professional sessions and out in public as 'going out tonight' outfits. I cannot recommend this company and its products highly enough!

Date of experience: January 29, 2018
GB
1 review
0 helpful votes
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My wife and I have ordered several corsets, skirts and other items over the last few years. She has always found the quality of the products to be first rate. The items we have bought have been very well made. On one occasion we got the sizing wrong but the item was exchanged quickly, efficiently and without fuss. The service element, through ordering to delivery is also very good.
Rob and Sue.

Date of experience: January 29, 2018
GB
1 review
0 helpful votes
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Love it
January 29, 2018

All the corsets I bought from this company have been amazing.The selection is fabulous, once you chose it arrives fast, then the quality is there too.

Date of experience: January 29, 2018

From the business

Visit Corset Story USA and find some of the best designs you'll see online. A huge range of colors and styles including Steampunk and Waist Training corsets.


corset-story.com
Founded in 2007
Royal Leamington Spa, England, United Kingdom