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Crate & Barrel has a rating of 2.1 stars from 123 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Crate & Barrel most frequently mention customer service, delivery date and credit card. Crate & Barrel ranks 81st among Furniture sites.
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Sir how expensive is that crate and barrel item? Oh sir as expensive as you want it to be. Today we have a 20% off sale making our products only 40% higher than made in china items at other stores
Love shopping here with my wife. Never a bad deal, but never anything cheap either :) Service tends to be good, although at times - rarely - a little snotty.
Fortunate to have a store close by to touch and feel the merchandise. However, just ordered new dining chairs and they look amazing.
I get stuff from here all the time for my house. The price is reasonable. Some people call it expensive but it's actually not for the type of stuff you get. They have new stuff to match every season which is why I love this store. Keeps my house on trend.
Wife and I have bought several small and large items from C&B. Experience is mixed.
Some bowls and coffee mugs started chipping within a year. Water glasses and plates have held together so far.
A dining room table, night stands and a headboard were delivered without incident years ago. Recently, we were very disappointed when a media center was delivered. I was out of town when it arrived. According to my wife, the delivery guys kept asking Ok? Ok? Ok? Trying to rush her through inspecting the piece. Then they kept groaning when she asked them to move it a couple of feet to just where she wanted it. To top it off they refused to put our large screen TV sitting on the floor in the middle on the room on the media center!
We almost always find what we're looking for at Crate & Barrel for good quality and price! It's fun to walk through the showrooms. So many great ideas!
Very nice display of all classic and trendy home items from kitchen to living room. Love to shop here!
Great customer service and website is easy to shop through and find what you need with ease. Everyone is always willing to assist you when you enter the store.
What I like about Crate and Barrel is their customer service. It is one of the favourite shopping hunt
This website is a killer. I can find a wide range of home decor items here. Beautiful craft items and lovely collections of dinnerware and cookware.
I found a set of 6 cookie sheets here that was priced at $30. Definitely way out the range of the average buyer. Don't shop here try Amazon or another place with fair prices instead.
Being that the nearest store is at the Yorkdale Mall in Toronto, we in Nova Scotia have to order our wants online your main store in the US which in itself isn't out of the ordinary, but what is, is the Holy Crap shipping charges / not only do you pay US shipping charges, you will pay Canadian shipping charges from Ontario thus making shipping costs astronomical / Here's a suggestion Crate and barrel / For Canadian shoppers hook up your online services to your Ontario store and bring the goods ordered into Canada via your shipments from your US warehouse which I'm sure is on a pretty regular bases then redistribute the goods to your Canadian customers / just saying
Love Crate and Barrel, especially the order online and pick up option. Just wish the prices were a little lower
Another of my passions & hidden pleasure, my kitchen. Oh no! Never enuf dishes, never enuf beautiful & creative ways to make & serve dishes. This store outdoes them all. If you want a new gadget, they have it. Just look here for a way to decorate & you go nuts with all the options for color choices that you can pop on a counter or in a cabinet! This place is too marvelous.
Another antiquated business that needs you to create yet another marginal internet account instead of using top-level single sign on SSO providers e.g. Google, Facebook
Everytime I walk into one of their stores, I like that I'm always finding something new. The quality varies somewhat, and the pricing is usually a little on the high side. But the style is what does it for me, and brings me back time and time again.
I love to eat there then go into there shopping area so many thing that i have not seen since i was a kid
I love these guys! They always do a great job! They are always fun to go visit, even if you aren't willing to buy anything there