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Crate & BarrelReviews 123

2.1

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Crate & Barrel Reviews Summary

Crate & Barrel has a rating of 2.1 stars from 123 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Crate & Barrel most frequently mention customer service, delivery date and credit card. Crate & Barrel ranks 81st among Furniture sites.

service
28
value
25
shipping
27
returns
17
quality
19

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Texas
8 reviews
1 helpful vote
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I love this company because they help me to organize and look good while I'm doing it! Plus they are clean, clean, clean!

Date of experience: March 24, 2016
Canada
32 reviews
32 helpful votes
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Nice house/gift items
February 9, 2016

Pricey on large items, but nice soaps and bowls, candle cups, saches. Nice for wedding and anniversary type gifts.

Date of experience: February 9, 2016
Utah
4 reviews
8 helpful votes
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Cool stuff!
February 9, 2016

If you're looking for an ideal gift for someone, be sure you check this site out.

Date of experience: February 8, 2016
Washington
3 reviews
17 helpful votes
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Somehow good
January 28, 2016

I bought a gift and they delivered that on time but their price is little high. I think they adjust rates in my up coming ordered.

Date of experience: January 28, 2016
Canada
10 reviews
8 helpful votes
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Good Quality
December 18, 2015

Great selection, great quality and affordable price!

Date of experience: December 18, 2015
Massachusetts
2 reviews
4 helpful votes
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Good Retailer
December 2, 2015

Great sales. Quick shipping or option to pick up at local store!

Date of experience: December 2, 2015
New York
5 reviews
30 helpful votes
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Great!
October 29, 2015

Took my son and his two young sons to Cracker Barrel. They had something for everyone's taste. Great place to take the kids, adults too. Menu had a good variety on it and food was good. Will go again.

Date of experience: October 29, 2015
South Carolina
3 reviews
0 helpful votes
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Great items
October 12, 2015

Online just as good as in the store. Excellent shopping experience!

Date of experience: October 12, 2015
Illinois
3 reviews
11 helpful votes
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Great customer service
October 6, 2015

Orders came quickly. Glassware ordered and three pieces were broken. Customer service was friendly, helpful and replaced them immediately with no hassle at all.

Date of experience: October 6, 2015
Minnesota
3 reviews
3 helpful votes
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Ice cream cups
September 27, 2015

I bought nice Ice cream cups in Tulip shape at reasonable price of under $2 each.

Date of experience: September 27, 2015
North Carolina
2 reviews
1 helpful vote
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Great with registries
September 24, 2015

I had my registry here and they did a great job managing it. No duplicate gifts, no other issues. Love this store!

Date of experience: September 24, 2015
Georgia
7 reviews
11 helpful votes
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Great style, fair price!
September 14, 2015

I've purchased everything from furniture to kitchenware here, and I'm always happy with the value, the fashionable style, and the quality. I'm a customer for life!

Date of experience: September 14, 2015
Maryland
49 reviews
191 helpful votes
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Always pleased
September 13, 2015

Adore Crate & Barrel and the quality of their housewares.

Date of experience: September 13, 2015
Germany
3 reviews
15 helpful votes
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Crateandbarrel decor my home. I love its furniture. They have best interior for home decor. Which is the best plus point of crateandbarrel.

Date of experience: August 8, 2015
New Jersey
5 reviews
20 helpful votes
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HOME
April 22, 2015

I Love Crate & Barrel, but they need them more North in New Jersey. Only have the opportunity when on the turnpike going south, but its always on my agenda. Always delicious like homemade food for a reasonable price. Excellent service.

Date of experience: April 22, 2015
Canada
6 reviews
11 helpful votes
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I will try them again
March 28, 2015

I've only bought a couch from them and had it delivered. I picked it out in the store then eventually ordered it online. Overall it was smooth. No complaints.

Date of experience: March 28, 2015
California
15 reviews
176 helpful votes
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Great Home Decoration and Accent website. Has the typical climbing shipping rate as your purchase price increases. Otherwise, great merchandise, classy, savvy. Pretty big inventory it seems. Lots of seasonal categories.

Date of experience: January 1, 2015
Massachusetts
8 reviews
27 helpful votes
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I'm in love with crate & barrel. There's a crate&barrel at my nearby mall and I always stop by there to just drool over all the pretty kitchen stuff, rugs, etc. The website is also really good except it constantly tempts me to buy everything on there. Make sure you have a shopping list of what you need or else you might spend too much!

Date of experience: July 31, 2013
California
15 reviews
26 helpful votes
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I really like their furniture. It is great quality stuff that is reasonably priced. I got patio furniture that I really love.

Date of experience: May 6, 2013
New York
2 reviews
1 helpful vote
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Great products and reasonable prices with high quality and prompt shipping

Date of experience: November 12, 2010