business logo of Crunchyroll

CrunchyrollReviews 150

1.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Crunchyroll?
grey star
grey star
grey star
grey star
grey star

Crunchyroll Reviews Summary

Crunchyroll has a rating of 1.5 stars from 150 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Crunchyroll most frequently mention customer service, free trial and credit card. Crunchyroll ranks 154th among Anime sites.

service
48
value
46
shipping
23
returns
24
quality
45

We monitor reviews for authenticity

California
21 reviews
66 helpful votes
Follow Tracey S.
Unfollow Tracey S.
Share Review
Report Review

My kids love this site! Its a great place for Anime fans with many unique reads.

Date of experience: May 13, 2013
Canada
1 review
3 helpful votes
Follow christopher l.
Unfollow christopher l.
Share Review
Report Review

I could hardly find any English dubbed anime and so i quickly lost interest. Make sure you cancel your account before your free trial is over or else you'll automatically be charged a non-refundable month. I contested the charge since i canceled the very first day of the beginning of the month but Crunchyroll refused to refund the charge and simply just re-activated my account without my CONSENT for the remainder of the month. I would avoid these guys and shop else where.

Date of experience: April 19, 2013
Wisconsin
2 reviews
3 helpful votes
Follow Madeline K.
Unfollow Madeline K.
Share Review
Report Review

Crunchyroll is one of a small majority of legal anime streaming sites. Some people seem to be very skeptical about it, but, trust me, as a member of the site for 3 years, i can guarantee that the site is virus-free. Another reviewer complained that you had to pay to watch the anime. In some cases (Like with older episodes of Naruto and Bleach) that is true. But almost every other show is entirely free to watch! They also have a premium membership so that you can watch episodes of certain series right when they come out (Free members have to wait a week, but can be given a guest pass by a premium member to watch it). All in all, I recommend this site to any anime/Drama lover!

Date of experience: January 13, 2013
Oregon
1 review
2 helpful votes
Follow Jason D.
Unfollow Jason D.
Share Review
Report Review

The site promises a free trial for two weeks to watch anime. In reality, these shows can be seen for free. Second, when the trial is over, payment or working for them is required to view these shows. Again, waste of time and money. They say that their site has no viruses. It is most likely true, but the amount to subscribe to their website is about the same amount you can use to get decent virus protection software. Don't pay these guy to watch something that they do not own.

Date of experience: January 28, 2011
Virginia
40 reviews
163 helpful votes
Follow Akemi M.
Unfollow Akemi M.
Share Review
Report Review

This website is legal and approved by several anime companies. It supports itself and the companies in which the videos came from though Premium Membership, Donations, and Ads. Only flaw is that there are few dubs.

Date of experience: October 30, 2010