On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CustomControllerzz Reviews Summary
CustomControllerzz has a rating of 4 stars from 256 reviews, indicating that most customers are generally satisfied with their purchases. CustomControllerzz ranks 4th among Video Game Accessories sites.
Instant Feedback
We monitor reviews for authenticity
It was awesome there were so many options to choose from!
Check out was very easy.
Simple easy and fast!
My son was pleased with options of making own.
First purchase on this site and am so far liking the result.
It's very good. Recieved the controller faster than I expected, -that was very nice! My son is SO HAPPY with the product!
Great so far.My grandson LOVED the controller Thank you
Excellent Company!. Excellent Product!. Unfortunately I was Misguided when reading the Unfounded Negative Reviews. I was Extremely pleased with the End result. I would Highly recommend Custom Controllerzz
It was fairly simple
I have bought 2 controllers and both times I was not disappointed. They are very well put together and exactly what I ordered. This lady time there was a shopping issue on their end and they were very helpful and willing to fix the issue as soon as they could. I will definitely be going to them for all my controller needs.
Hi Sean, thanks for the review! We hope you enjoy your controller for years to come!
I have now ordered 3 controllers from this company! All of which are amazing! The customization options are sick! Bullet buttons and led lights make any controller look beyond cool! Shipping was about a week except for one that was almost 1 month because of the holidays, but that's understandable! Totally recommend this company to anyone!
Hi Garrett, thanks for the review! We love our repeat customers, please let us know if we can ever do anything to assist you!
I ordered a custom controller and got it within a week. Awesome and works great, I will defidentially be ordering another one soon!
Hi Oz, thanks for the review! I hope your enjoying the controller! Please let us know if we can be of any assistance.
Bought this controller for my boyfriend, and he absolutely LOVED it! The rapid fire worked great! Totally worth every penny! Called customer service and all my problems were solved by the representative. The controller came much faster than expected to.
Hi Erin! Thank you for your review! We look forward to seeing another order from you!
I ordered my sons controller on 27th Nov 2015 -it arrived 2 days before xmas and I had to pay £21.50 custom charge, it was faulty -on contacting them to arrange a repair in January 2016 -I was asked to pay to return it (£14.95) -it took them over 2 months to repair and return and then I had to pay another £16.50 custom charge ( when I was assured I wouldn't have to pay again). I had the assurance from the "President " that I would be refunded my £14.95 & £16.50 and a "goodwill gesture" for all the inconvenience- this took him nearly 3 weeks to process and I only received it as I kept emailing him- because of a transaction fee on paypal -the "goodwill gesture " amounted to £12.55! I have now had 2 controllers off this company and both were faulty although the first was resolved much quicker so was not really a problem. Although the "President ' was not rude in any emails I could tell he didn't really care and if I had not been so persistent I would definitely not have received my refund. I would avoid this company unless you like to be messed about and receive a working controller 158 days after you first purchase it!
Hi Carole, I'm sorry to hear about your shopping experience. I'm glad you have been refunded and hope you can now enjoy the controller for years to come! Please feel free to reach back out if you have any further concerns.
Good
Love the new build your own feature
I built a custom controller for my best friends birthday, and it really is one of a kind. He loved it and it's great quality.
I love the preview of the controller!
Using the site was easy and simple to navigate.
Smooth transaction and easy to use website. Although I'm not happy with the customer service, I have emailed and tweeted a question about my how to turn on my modded controller and nobody has gotten back to me
From the business
Welcome to Custom Controllerzz, your one stop shop for custom gaming controllers and mice.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Julie, thank you for your review! We hope you enjoy your controller and please let us know if we can do anything to assist you!