Daz3DReviews 1,447

The artists that make the content are great, unfortunately they as well as the consumers are completely let down by a complete lack of customer service. The help desk might respond within a couple of months and thats if your lucky. However the response is usually non relevant resulting in another huge waiting period for another follow up response. I cant understand how a company can be run in such a pathetic way and not go out of business.

I placed an order and expected to have the items added to my account. Instead, the order says, "processing" and I've never received the items. The charge is on my credit card, and I haven't received the items. I opened a ticket and "Gunnar" says they can't do anything. I asked them to cancel the order and refund it. Here's what he said: "Unfortunately that is not possible for me to do. There is no option for me to cancel an order on my end of the transaction. You must notify me of any updates that are made on your end."

This is totally not consistent with their own help pages on the subject that say, "Step 2: Submit a Sales Support Ticket and include the following: purchase order number, the name of the product(s) that you wish to have refunded..."

Truly, your online shop is broken if you can't refund an order.

Now, I have to dispute this with my Credit Card company

Not sure why all the negative reviews, software is free and kicks butt if you have basic knowledge of computers and graphics software. No company technical support because Hey! It's free!. Lots of add-ons and a large product base. I have been using about 10 years mainly for medical visualization. Now I am building some simply games and visual effects with my videos. My toolbox contains Daz Studio, Blender, Unreal Engine, iClone, Photoshop and After effects. And Bridges between different applications. Current hardware is behind the times but what I can afford these days as I am retired. DELL Precision T3610 XEON 6 Core 12 threads@ 3.5 Ghz 128 GB DDR-3 Ram Samsung 1TB SSD Hitachi 2TB Hard Drive NVIDIA Titan RTX 24gb Video. 650 watt Pwr Supply. My workflow is kinda hap-hazard as I move around from app to app importing and exporting to get what I like, I'm sure I am not doing it right but works for me. I build most of my characters from scratch and sometimes use face gen. I am a photographer so I create a lot of HDRIs. I know my work is amateurish but I'm having a good time.

Like other reviewer said, endless bug/glitches/code base, and I can't see the light at the end of the tunnel. When Daz works, it can be a great 3D tool, the concept behind it and the eco system are great. But most of time even the most basic function of rendering in this tool just utterly refuse to work in Daz, 2 month of using it it's always one catastrophic Technic issue after another even on a reasonable latest rendering rig. Whenever there's a graphic driver update, Daz override resource usage and put the entire workload on CPU leave my GPU isolated that nearly killed my PC and hog my system. After I manual fixed that, boom IRAY engine fail to render, only 1% of time it works, 2 month using it, I find myself spend 90% of my time troubleshooting Daz then actually creating things. Using a buggy, none functional mess like Daz is totally anti productivity and I wouldn't recommend it.

And their official tech support is nearly none exist, they rarely reply your email, censor your comment on the forum and leave you in the dark when you need them the most.

Some latest rendering error log shows how fail Daz's iray engine is it basically telling you, "nope! Nope and nope! I won't work"

First off, the programme installs wherever it pleases, but it's possible to relocate it after the fact. Once you get into the programme and figure out how.

Daz Studio can't seem to consistently connect to its Content Manager, but after spending ten hours on the forum, and uninstalling and reinstalling the software half a dozen times, you'll find a solution.

Sometimes DS loads quickly, and sometimes it will spend half an hour first connecting to, then updating, its Content Manager. Other times it will just get stuck while updating the CM, and you'll have to kill the program, in which case its database will be damaged, and the next time it loads it will take foreffingever to rebuild it. In this case, it's easier to uninstall the CMS and reinstall it.

Sometimes the Install Manager will just disappear in the middle of downloading content. Sometimes it doesn't load at all, although in both cases it ill appear in Windows' Task Manager. Don't be fooled, though: it's not still downloading your files in the background. This would be odd behaviour, but still useful.

If you're lucky, you can find solutions to all these problems (and more!) online, whether in the forum or elsewhere, but you'll never find help from anyone who produces or sells the software, because while the *content* costs money, the software is free, and frankly they can't be bothered to support it.

Daz Studio seemed like a good idea, and i was even prepared to pay for the content. But after a week of trying to fix someone else's sloppy programming and incompetant implementation, i'm moving on. The only real disappointment here is that i don't have something physical to break in half, or crumple up and throw across the room into the trash bin, or carry outside to the parking lot and set on fire. After all my wasted time on Daz Studio (4.12), being able to physically destroy it would have been very satisfying.

I've been working in 2 D since Corel's first version came out. This is my first 3D program and it sucks. Newest version, 4.12 64 bit. For starters, the tutorials that come loaded with it were made with the beta version and the screens are completely different, so nearly impossible to figure out unless one has experience with older version, but still, nothing is in the same place. Most of the YouTube tutorials are made with old versions too.
Worst problem: the renders do not look anything like the working version which you may spend days posing, applying skin texture, makeup, eyes, and body morphs. The lighting will not even approximately resemble what you've created. DAZ forum gurus admit that it will only be an approximation and only good for posing. Well, what the hell is the point then? Do my 2D renders and prints look like what I've created on the program? You bet they do and have since the very first version. Same with Photoshop though I'm far from expert on that program.
One eye morph will overlay the first and the combination will look like crap. Add a morph expression and it changes other facial morphs you've added.
This program is marginally good for someone who wants to purchase the morphed character, clothes, and backgrounds and just pose the character. In other words, a toddler's program for someone who wants to play with dolls.
Want help from the company? Don't count on anything at all. If it comes at all, it will be days or weeks after you ask for it. DAZ forum members who will respond to you have been using this for years and have been through several generations of it. Perhaps the early versions were easier to figure out.
The photos are of the latest glitch in renders after using the same settings for half a dozen decent renders that I could correct in Corel. This one is useless.

The program is free and they have offered many other sister-programs for free, since I have been with them. To date, I have over 1875 "free items", in my collection, directly from Daz3D, in the store. There is another couple thousand items that I have gotten online, legally, for free, from other sources. Daz3D opens them and renders them fine.

Honestly, no other program I have ever used for rendering has been this easy to use and looked this great and realistic, out of the box. For "paid content", it is top of the line stuff that is available, right along items that are just a few notches above the bottom line. The number of professional items is growing fast, quickly pushing out all the older content.

However, don't let the high prices fool you. That is like looking at a cars sticker price. Few actually pay that price. Most things in the Daz store often go on sale for 40-80% off. More often if you are a platinum member. However, to date, using only the free items, I have already done so much. (You honestly only need a hand-full of paid items to have millions of decent variations available to you, with little effort. With the free items, you have the same amount of variation too, but a little less control with the morphs and skins.)

Yes, this can be used for schools, offices or just for fun, as a hobby, without spending a penny. It can even be used professionally, to make renderings that will make you look like an actual professional, even when you are not. (I know, I do it all the time.)

Just be patient if things don't go as planned and take a moment to ask for help, as clearly and calmly and as civil as possible. You WILL get fast responses and solutions, to most issues in the live forums. (The help tickets are more for alerting them of technical issues with the software, not for one-on-one personal help with "learning curves".)

It takes a real man to admit when he is wrong, and I consider myself every inch a real man. I was wrong in the negative review I left here & in how I acted towards one of the Customer Service Reps who tried to help me. In spite of my unseemly conduct, she remained courteous, respectful, and graceful "under fire" and worked with me to reach a highly satisfying conclusion. She bestowed upon me a great gift and, most importantly, restored my trust in Daz Studio in particular and humanity in general. I found out that the transactional difficulties I'd been experiencing wasn't the fault of Daz Studio or its servers, but some kind of glitch by my own "trusted" financial institution. Long story short, "eating crow" isn't a favorite pasttime of mine but it is what real adults sometimes do. Many thanks to Britney and Daz Studio!

I used to be a big fan of Daz3D, Hexagon, and Poser suites. I was a Platinum Member for years! I was active in the forums and helped out all the new people as best I could. I am currently seeking legal counsel because they changed my password at an administrative level and locked me out of the network completely. They erased my purchase history on their end to punish me (my words not theirs) for words exchanged when I was trying to cancel my premium membership a few years ago (which I did apologize for then and did again in recent communications, as I was under the impression that it was squashed there, nope, it was obviously personal). I did not realize any of this until now, my hard disk took a dive and I lost all my modelling software and assets. I decided to stop by and see what I could utilize now out of my assets, and I realized that my account had been locked, obviously since over three years ago...

So - a great product, but a terrible business, with completely dishonest practices, and moderated by petty people. They will steal from you and not think anything of it! They got me for thousands in the end, and I have zilch to show for it...

Nab the free goods and run!

(I will update this later, as I am waiting on a records search from my bank and PayPal now, the bulk of my purchases took place between 2010 and 2012, I will get screenshots of the lists to show how much I spent)

I've used Daz Studio for quite a few years and while I do like it for a lot of it's features, it could do with a LOT of improvement. Specifically, it is not free. If you intend to do anything meaningful with it, you will need to pay. If you want content, you will pay. It does not export to or play well with other software packages easily like it's rival Poser does. It is a resource hog that will quickly chew up CPU and ram. Cararra (another Daz3D product that has been abandoned) had an option to limit how many cpu cores were accessed by the program. There is no such option with Daz. Likewise, there is no option for rendering at higher DPI if you want a render for print. There is NO manual, and very little documentation. Daz3D is rather famous for this. Lastly, tech support is iffy at best. If a problem has an easy fix, you can expect a solution. If it cannot be resolved after an email (two at most) your ticket will be marked as solved and shut down anyway.

Content from the marketplace can look good, but very often used high density resource hogging meshes instead of normal maps. Texture maps also can be too bloated.

On a positive note, you CAN get the program for free and do some basic fiddling. If you have an Nvidia card, the Iray renderer works very well, and much faster than the entirely CPU driven 3Delight renderer. While it doesn't have all the features native to Poser Pro, it does have quite a bit of purchasable features that work fairly well. The interface is customisable and I've experienced relatively few software crashes, although it can very quickly bog down and get clunky after adding one of their HD figures.

Overall, it's not a bad program, but the support could be a lot better, and Daz3D needs to learn that manuals are actually a thing. Real software ships with those.