Displays2GoReviews 36

I recently ordered a literature stand from Displays2Go and was very happy with the product, the service, and the speed of shipping (Part # NCYBRCHBLK 10-Tiered Metal Wire Magazine Floor Stand, 8.5"w, Portable - Black).

This was after returning an Amazon product that was unnecessarily fiddly to put together--no one wants to deal with that when they have to assemble and disassemble it for shipping it to and from each trade show. The Displays2Go stand was a couple bucks more than the Amazon one, but it looks nicer, is much easier to set up and take down, and is made of nicer materials.

We received it quickly and it was a brand-new product (recent orders from Amazon and other vendors were obviously returns and not packaged well). We ordered from Displays2Go several years ago and received that product promptly and in good shape too.

With trade shows, there are times you have to order last-minute and have it sent somewhere other than your own facility, so you really need to work with companies you can count on. So far my experiences with Displays2Go have been very good, and if I had to make a last-minute order, I would feel comfortable ordering from them.

-Elizabeth Lowe,
Cypress Integration Solutions

Our fire department spent a lot of money to purchase a podium from this company. Total disappointment! Terrible workmanship, damaged product, and no replacement. Do not purchase from this place.

Ordered a $4000 display for our office and the unit came in damaged. I had to pay someone to bring it into our building, unwrap it, and set it up. Of course the unit was damaged. Called customer service and they offered me $350 to make my own repairs. That was laughable, the repair quote from a local company was $900. So we opted for having them send a new one. They charged me an additional $295 to have someone bring it into the building, unwrap it and install. Of course I paid for this the first time, for the damaged unit. I had to pay for it again, even though the shipping company damaged it.

But the best part is that the shipping company did not unwrap it or install it, and this unit is also damaged. It's like doing business with dumb and dumber. Their service sucks, and their choice of shippers is greatly suspect.

Someone from management was supposed to call me yesterday to handle this debacle, but needless to say no one ever bothered to call me. I'm guessing they are a big company and just don't care about customer service.

Extremely unhappy customer. I would not do business with them if I were you.

The name of my company is Milestone Recovery, just in case you don't think I'm a real review.

I ordered a few display racks for greeting cards. I really liked the display racks AND the fast shipping. Then I noticed there was a problem with one of them. After I did a very UNprofessional 'repair' (which looked stupid & UNprofessional) I filled out a survey they sent out. Who wouldve thought it was actually going to be read?!?! Shortly afterwards I was contacted and the problem was taken care of! They were on it so quickly! Im impressed with them & wouldnt hesitate to do business with them again!

As a professional business consultant, I am working with plenty of vendors. Therefore, I need to say I am more than drastically disappointed in Displays2Go they not only provide 0% customer service past their '90-Day-Policy' but also don't have quality products. The unit we bought in March broke in October, in the attempt to use it for the 4th time only. That is sheer unacceptable. If a company cannot provide quality products, they should at least provide quality service to offset that issue, or provide quality products in the first place to be able to put less focus on customer service. However, being deficient in both is not a great user experience and I will never again recommend any Start-Up to use this vendor.

My recommendation: Find a better company!

Worst company. No customer service. They "misplaced" our order we paid for (twice), ignored our ETA requests, tried to re-bill behind our back, and 3 weeks later our event is nearly here and they still haven't even started. No apologies, no attempt to make up, not even ownership on the huge fail. DO NOT ORDER with these guys if you have a deadline or care about your presentation. There are better companies out there who actually care about their customers, their reputations and providing an actual service.

Ordered one sandwich board easel sign on 7/6/21 and shipping tracker still showing it will ship four days after graphics are approved. I know I'm never going to see it and the two August events, for which I ordered it, have passed. There is no answer to email, call or chat for help. Do not order from this outfit. I should have been smarter. Out $134. Ugh.

I own Muller Insurance, Established in 1906 in Hoboken, NJ. We are a family-owned and operated business and are licensed in 30 different states. I have to say that dealing with Susanne Aubrey was a pleasure. She was really helpful after we received an order that was missing a part. Without Susanne, the Display2Go would not be proudly displaying my office advertising signs. Thank you Susanne so much! I highly recommend this company! Sincerely, Roger J. Muller, Jr.

I ordered an display, they never told me ahead of time I would have to book an appointment ahead for the freight company. I checked the delivery tracking information on the daily, to be said delivered to my address. The tracking information is incorrect, I called the tracking company they use and they said someone at the business signed off on it. They took back the item and then never sent me a receipt of my refund to top it off, and then finding out they didn't refund me my shipping cost for a mistake that was not my fault. I was even willing to reorder the same display! Screwed me out of 250$$$$.

I spent $800 on this display case on Nov 20th 2018. When I received it, I did not put in operation until 3 months later. So in 2 months time, the motor burned out and will not work. I called display2go to get help and they said they will not do anything to help. They do not warranty their product or even stand behind it. The customer service on the phone didn't even care which tells me this has happened more than once.
BUYER BEWARE - This company will not warranty or help you in any way. They do not care about their products or their customers.

Dealing with displays2go has been nothing but a headache. Each of my orders arrived either with a damaged product or damaged box.

Their product description does not clearly specify how the product will arrive and in what packaging. In my experience one of the products ordered was a bulky non collapsible 3 tier stand. The item was impossible to to transport to my next trade show so i requested a return dur to the challenges of transport a huge lenthy item but turns out the original box the item arrived in was destroyed. Making it impossible to send it back. I ask if they could provide a box on my expense and they were unable to assist. I went everywhere looking for a box for this item. No one had a box thay could be a good fit. I had to leave behind the item with a distributor of ours while we could find a box. I called back a month past their return policy expressing that we finally were able to package this item. But Unfortunately they claim that its past the 30 return window and no exceptions could be made.

It seems that the customer has to be patient with their mistakes,(i ordered an item that they got wrong 3 times). But when you need thier support or flexibility they are never available to help us solve the challenges they create with poorly packaged products, unrelaible customer service (each time you call you get a different person, no one has a direct line, or ignoring messages).

This is upsetting because instead of making my job easier when ordering thier products. It was so challenging and complicated to deal with their products that are not event friendly. Not sure why they call themselves Displays2go.

I regret doing business with them. Never again.

Absolute worst service. I spent close $200 and was going to order more, thankful I didnt. I had a hard time communicating with them, the live chat wasn't friendly, I finally had a rep email me with no solution, then of all things when I wasn't happy with the product and the mistake they made (they told me a sign would be acrylic but it came in foam core... they didn't offer to problem solve. Customer service is NOT a priority so purchase at your own risk!

I'll try to make this short. I ordered 4 posts (stanchions), the velvet ropes with the posts for crowd control, like what you'd see at a movie theatre, opera house, etc. They were very high quality, but 2 of the posts had a slight lean due to the screw posts not being straight. Anyhow, it was disappointing, but wasn't worth my time trying to call customer service, getting them replaced, etc. So I figured I would try to maybe bend them back, buy new parts to fix the base mounts and screws, whatever. I revieved an email survey from displays2go, you know, the standard email asking to review the product... the ones you sometime fill out, but never ever happens. Well... not with displays2go, I wrote a 2 star review and received a call 48 hours later letting me know they are sending out 2 new posts free of charge and apologized for the inconvenience. Who does this!?!?!/ THis is FANTASTIC customer service. I didn't even have to call someone, yell at them, and fight with them to correct the situation. Matter of fact, they CALLED ME!
Just very impressed by this, especially from an online vendor, especially in 2017.
Can't say enough about how impressed I was with Displays2go. Customer for life!

I ordered 100 sign holders at 1:57pm (they say orders placed after 2pm are not processed until the next day) and I choose the cheapest shipping and it was here the next day! (We are a state away also). Love the signs and no one has anything close to their cheap price. We will be back again!