business logo of DK Hardware

DK HardwareReviews 142

2.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate DK Hardware?
grey star
grey star
grey star
grey star
grey star

DK Hardware Reviews Summary

DK Hardware has a rating of 2.5 stars from 142 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DK Hardware most frequently mention and customer service. DK Hardware ranks 12th among Hardware Store sites.

service
45
value
41
shipping
40
returns
26
quality
29
This company does not typically respond to reviews

We monitor reviews for authenticity

Illinois
1 review
3 helpful votes
Follow Ross S.
Unfollow Ross S.
Share Review
Report Review

Sent the wrong order after a significant wait. Won't end the correct order until the wrong order is returned

Date of experience: July 11, 2023
California
1 review
0 helpful votes
Follow Leilani N.
Unfollow Leilani N.
Share Review
Report Review

Fast delivery
June 5, 2023

Great service for hinges I couldn't find locally. Delivery options got them here before they were needed.

Date of experience: June 5, 2023
Tennessee
1 review
0 helpful votes
Follow Nancy B.
Unfollow Nancy B.
Share Review
Report Review

Quick ship
June 4, 2023

Ordering was simple and my order arrived way before I had expected it to arrive. Haven't used the product yet but, expectations ate it will be good quality based on my experience with this company so far!

Date of experience: June 4, 2023
Kansas
1 review
0 helpful votes
Follow Janet W.
Unfollow Janet W.
Share Review
Report Review

Order
May 31, 2023

I did receive my order and was satisfied with it. It has been almost a month ago and I don't remember all the details of how I ordered it. They did a good job and didn't have to wait too long in getting it.

Date of experience: May 31, 2023
Illinois
1 review
0 helpful votes
Follow Jessica C.
Unfollow Jessica C.
Share Review
Report Review

Barricades look good
May 31, 2023

The price for these barricades were great, shipping was fair, delivery was reasonable. Will do business again. Thank you.

Date of experience: May 31, 2023
South Carolina
1 review
0 helpful votes
Follow Rebecca P.
Unfollow Rebecca P.
Share Review
Report Review

Quick delivery
May 31, 2023

We received the hinges in a timely manner. Thank you.

Date of experience: May 31, 2023
Connecticut
1 review
0 helpful votes
Follow Michael O.
Unfollow Michael O.
Share Review
Report Review

Great communication
May 30, 2023

I was worried about the arrival date of pakage so I emailed them with my concerns and they Shipped it within my reasonable dates I needed. Thank you again

Date of experience: May 30, 2023
Canada
1 review
0 helpful votes
Follow Lynda P.
Unfollow Lynda P.
Share Review
Report Review

Fat max
May 30, 2023

Love the tool and fast easy shipping to my home was great!

Date of experience: May 30, 2023
Florida
1 review
0 helpful votes
Follow Harold Q.
Unfollow Harold Q.
Share Review
Report Review

Great service!
May 28, 2023

My first order was misdirected by UPS. DK sent a replacement via 3 day to replace it. Great!

Date of experience: May 28, 2023
Florida
1 review
0 helpful votes
Follow James K.
Unfollow James K.
Share Review
Report Review

Happy Me
May 26, 2023

It was easy to find what I wanted, easy to order, and very happy quality!

Date of experience: May 26, 2023
North Carolina
1 review
1 helpful vote
Follow Krisanne G.
Unfollow Krisanne G.
Share Review
Report Review

Excellent in every way!
May 25, 2023

The red shower set was/is GORGEOUS! It was well packaged. The directions were explicit and exact.
In addition, my husband and I were impressed that the package included a wrench! This would be so very helpful to young home owners who might not have a tool inventory.

Date of experience: May 25, 2023
New York
1 review
0 helpful votes
Follow Jeff H.
Unfollow Jeff H.
Share Review
Report Review

Finally Found Them
May 23, 2023

Had a very hard time finding strike anywhere matches - DK had them. Now I have way too many - we'll never run out. Thanks DK!

Date of experience: May 23, 2023
Canada
1 review
0 helpful votes
Follow Dwayne U.
Unfollow Dwayne U.
Share Review
Report Review

Happy camper
May 22, 2023

Exactly what I needed. I definitely will order again and refer.

Date of experience: May 22, 2023
Michigan
1 review
0 helpful votes
Follow Norris X.
Unfollow Norris X.
Share Review
Report Review

Great product and fast delivery
May 22, 2023

I am always happy with my experience purchasing from DK Hardware and I highly recommend their quality products.

Date of experience: May 22, 2023
North Carolina
1 review
0 helpful votes
Follow kelly E.
Unfollow kelly E.
Share Review
Report Review

Very happy
May 21, 2023

Thought my lockset might be taking a little long to arrive so i inquired with DK and they got back immediately and assured me that order was on its way. 2 days later it arrived in excellent condition.

Date of experience: May 21, 2023
Canada
1 review
0 helpful votes
Follow Staci C.
Unfollow Staci C.
Share Review
Report Review

I received good service and a good product but the order process was a bit of a hassle. Even though I was able to order on the website with my credit card, I was asked to fill out a credit card authorization form and provide copies of my credit card and identification. While I understand this is to protect the company from fraudulent purchases, it seems more risky to the purchaser. I was able to alter my payment method and pay via PayPal.

Date of experience: May 18, 2023
Minnesota
1 review
0 helpful votes
Follow KENNETH S.
Unfollow KENNETH S.
Share Review
Report Review

Well pleased
May 16, 2023

I was very pleased with with the choice of selections and low prices for the merchandise I ordered. Items were as described, and arrived in excellent condition. Thank you.

Date of experience: May 16, 2023
North Dakota
1 review
0 helpful votes
Follow Chris D.
Unfollow Chris D.
Share Review
Report Review

WOW'd
May 15, 2023

Awesome job! Quick delivery. Packed with pride. No damage.

Date of experience: May 15, 2023
Connecticut
1 review
2 helpful votes
Follow Greg N.
Unfollow Greg N.
Share Review
Report Review

Old Stain Stock
May 13, 2023

Stain when open was obviously very old. Heavy layer of undisolvable scum on the bottom of the can. I've been using this stain for over 30 years and never seen the stain in this condition.

Date of experience: May 13, 2023
Massachusetts
1 review
0 helpful votes
Follow Pamela R.
Unfollow Pamela R.
Share Review
Report Review

32" door shoe
May 12, 2023

Very high quality! USPS was a little slow in getting it to me, Thanks

Date of experience: May 12, 2023