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DK Hardware Reviews Summary
DK Hardware has a rating of 2.5 stars from 142 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DK Hardware most frequently mention and customer service. DK Hardware ranks 12th among Hardware Store sites.
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I tried to place an order online, but the order would not go through. I tried multiple browsers and multiple devices and multiple locations. I called. The rep could not understand English. She seem to have absolutely no idea what was going on. She put me on hold, never came back, and disconnected. I order from Ace hardware for half the price. Run away from these people.
Made one inquiry during order and received my order right after
The quality of the brackets is amazing! Smooth finishes and perfect sizing. Will order again.
Received everything in good order. It took a few weeks to receive my order but am well pleased.
The item was exactly what I needed. Good quality and easy to use.
I easily found what I was looking for at a great price! They sent out my items without any fuss and the whole experience was perfect! Thanks
This is my first time ordering from here. They have had payment for a month and still, no product. Fingers crossed I get it soon. I will think twice before I order from here again.
Needed a specialty trim- agent was able to answer questions and I got the correct product
Finally found my gloves that fit so well!
Looked everywhere and finally located them here. Ordered several and they came quickly. THANKS!
We we very pleased to find a, not so common part, we needed to finish off a minor repair of an older home, requiring a pretty much obsolete part. We will use DK again for more common items.
Product was received in excellent condition. It arrived faster than expected. I had a really good experience with this store. They had items I could not find anywhere else. Thank you
Everything came as ordered,quickly, at a great cost
We are happy with our order from DK Hardware and plan to order from them again. Shipment arrived in good condition.
I seen the shipping address was wrong, contacted your company to have it corrected said it was corrected and I would get the order in the next two days. It never came so I ordered it again. I received the second one fast. Yesterday I received the very first one I order, which I will be returning. Your company said it was about my debit card I used, which was a company card, so the second one I ordered I used my personal card for. Not good customer service.
Item missing part...sent me missing part after I reported it to you...great customer service.
I ordered a steel colored sauce pot to match my set that I currently own, and was sent a black colored pot, the postage was outstandingly high for a small pot that was $30, it wasn't economically feasible to send it back so I took the loss, totally dissatisfied.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members