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DK Hardware has a rating of 2.5 stars from 142 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DK Hardware most frequently mention and customer service. DK Hardware ranks 12th among Hardware Store sites.
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Used products a few times. Always prompt delivery with 1st class quality. Will use again and recommend.
Great customer services and swift delivery of quality product! Very reasonable price! Great company! Strongly recommended!
Very easy to navigate site, placed my order and it arrived ahead of schedule! Thank you! Jalouise hardware was a perfect fit!
Unfortunately they were unable to ship a piece of aluminum framing in the length I ordered. DK staff contacted me promptly and made a single cut to my specifications and got it shipped out quickly. I received the order in plenty of time inspire of the complications.
They are a good reflection on CR Laurence, who they rep since CRL only sells to the trade. Would gladly do business with DK Hardware again and again.
Sealant is getting old could only use about 2/3 of a tube because the sealant is setting up in tubes
I ordered some CRL Shower Door Hinges. The price was right, and the ordering process was straightforward. The order was placed on 11/14 and delivered on 11/18. Good job, DK Hardware!
DK Hardware makes it easy to order. They have Very fast shipping and great customer service. I recommend using this company.
Shipped quickly to me. Came as described. I will begin to use next week. Looking forward to using it. Thanks!
Arrived quickly, screws not long enough and had to buy more - no problem colour was perfectly flat black
I buy a lot of CR Laurence products and DK Hardware seems to be the only source for online purchasing. That said, I think it takes too long from order placement to shipment. DK Hardware should study companies like McMaster Carr and Amazon to figure out a way to get products to the consumer faster.
One of the reasons I bought this to do my do-it-yourself project and have confidence in me is the product description to have template and instruction on how to install. Unfortunately, it didn't come with neither. DK said they couldn't help me. DK advised me to find the installation in youtube. Great!
My extremely affordable items were shipped to me very fast and reliably secure. I will buy from DK Hardware for all my future hardware needs because even Menards didn't have what I needed for the same price.
I was happy with the ultimate outcome. I ordered 4 knobs not realizing they came two to a package. I responded back about the problem. My did not get a timely response to my email but eventually did. Now I'm waiting on my refund.
My headlights and turn signal lenses were perfect and the prices are excellent. I'll be ordering all my parts from DK HARDWARE from now on. Fast deli4 and quality products.
Unable to find shower door part in my metro area. Found it easily at DK Hardware. Shipping options were a bit of fast-famine extreme but that may be beyond DKH's control.
Dear Wayne,
Thank you for your feedback!
Please let us know if there is anything else we can assist you with in the future.
Regards,
DK Hardware Team