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DK HardwareReviews 142

2.5

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DK Hardware Reviews Summary

DK Hardware has a rating of 2.5 stars from 142 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DK Hardware most frequently mention and customer service. DK Hardware ranks 12th among Hardware Store sites.

service
45
value
41
shipping
40
returns
26
quality
29
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Florida
1 review
0 helpful votes
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Used products a few times. Always prompt delivery with 1st class quality. Will use again and recommend.

Date of experience: July 22, 2021
California
1 review
0 helpful votes
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Great customer services and swift delivery of quality product! Very reasonable price! Great company! Strongly recommended!

Date of experience: May 20, 2021
California
1 review
0 helpful votes
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Outstanding & Prompt delivery
February 18, 2021

Very easy to navigate site, placed my order and it arrived ahead of schedule! Thank you! Jalouise hardware was a perfect fit!

Date of experience: February 17, 2021
Texas
1 review
0 helpful votes
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Great Service
January 23, 2021

Unfortunately they were unable to ship a piece of aluminum framing in the length I ordered. DK staff contacted me promptly and made a single cut to my specifications and got it shipped out quickly. I received the order in plenty of time inspire of the complications.

Date of experience: January 23, 2021
New York
1 review
0 helpful votes
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User-friendly
December 15, 2020

They are a good reflection on CR Laurence, who they rep since CRL only sells to the trade. Would gladly do business with DK Hardware again and again.

Date of experience: December 15, 2020
Alabama
1 review
2 helpful votes
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Sealant going bad
December 8, 2020

Sealant is getting old could only use about 2/3 of a tube because the sealant is setting up in tubes

Date of experience: December 8, 2020
Georgia
1 review
0 helpful votes
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I ordered some CRL Shower Door Hinges. The price was right, and the ordering process was straightforward. The order was placed on 11/14 and delivered on 11/18. Good job, DK Hardware!

Date of experience: December 5, 2020
Colorado
2 reviews
0 helpful votes
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Great company
October 31, 2020

DK Hardware makes it easy to order. They have Very fast shipping and great customer service. I recommend using this company.

Date of experience: October 30, 2020
California
1 review
0 helpful votes
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Shipped quickly to me. Came as described. I will begin to use next week. Looking forward to using it. Thanks!

Date of experience: October 8, 2020
Canada
1 review
0 helpful votes
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Door hinge
October 8, 2020

Arrived quickly, screws not long enough and had to buy more - no problem colour was perfectly flat black

Date of experience: October 7, 2020
Illinois
1 review
0 helpful votes
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I buy a lot of CR Laurence products and DK Hardware seems to be the only source for online purchasing. That said, I think it takes too long from order placement to shipment. DK Hardware should study companies like McMaster Carr and Amazon to figure out a way to get products to the consumer faster.

Date of experience: September 29, 2020
Colorado
1 review
0 helpful votes
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Excellent
September 29, 2020

Fast shipping. Prices are great, and product is great for a shower door I installed. Will definitely purchase from DK Hardware again.

Date of experience: September 29, 2020
Colorado
1 review
1 helpful vote
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One of the reasons I bought this to do my do-it-yourself project and have confidence in me is the product description to have template and instruction on how to install. Unfortunately, it didn't come with neither. DK said they couldn't help me. DK advised me to find the installation in youtube. Great!

Date of experience: August 5, 2020
Kansas
1 review
0 helpful votes
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Very Good Transaction
August 3, 2020

My extremely affordable items were shipped to me very fast and reliably secure. I will buy from DK Hardware for all my future hardware needs because even Menards didn't have what I needed for the same price.

Date of experience: August 3, 2020
Texas
1 review
0 helpful votes
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I was happy with the ultimate outcome. I ordered 4 knobs not realizing they came two to a package. I responded back about the problem. My did not get a timely response to my email but eventually did. Now I'm waiting on my refund.

Date of experience: September 16, 2019
Virginia
1 review
0 helpful votes
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Excellent
September 9, 2019

My headlights and turn signal lenses were perfect and the prices are excellent. I'll be ordering all my parts from DK HARDWARE from now on. Fast deli4 and quality products.

Date of experience: September 8, 2019
Virginia
1 review
0 helpful votes
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Unable to find shower door part in my metro area. Found it easily at DK Hardware. Shipping options were a bit of fast-famine extreme but that may be beyond DKH's control.

Date of experience: August 10, 2019
Ksenia G. — DK Hardware Rep
over a year old

Dear Wayne,

Thank you for your feedback!
Please let us know if there is anything else we can assist you with in the future.

Regards,
DK Hardware Team