business logo of Dolls Kill
dollskill.com
goth, casual, grunge & punk men, womenAge 13-18, 19-25
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About the business


Clothing item from Dolls KillFashion apparel by Dolls KillMerchandise from Dolls Kill clothing lineDolls Kill fashion product

Business Highlights

General

Target Gender: men, women
Target Age Group: 13-18, 19-25
Price: $$

Shipping

Shipping Cost: $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: items must be unworn and unwashed with their original packaging and tags
Return Cost: $7.99 return shipping label fee, or free shipping with stash

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: goth, casual, grunge & punk
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X)

Customer Service

Support Channels: contact form

Payment Options

Payment Methods: card payments, financing, Apple Pay, Google Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Shop Pay, Sezzle

How would you rate Dolls Kill?
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Dolls Kill Reviews Summary

Dolls Kill has a rating of 3.2 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.

service
321
value
301
shipping
311
returns
230
quality
284

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Dolls kill(ed) it
March 7, 2024

From quality clothes and killer styles to speedy delivery and distinctive customer support, the Dolls Kill clan slays the game. Gimme more forever 💞

Date of experience: March 7, 2024
Spain
1 review
0 helpful votes
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Me encanta esta página, colecciono bolsos divertidos y raros y aquí los tienen todos y de alta calidad. Te solucionan cualquier contratiempo. Seguiré comprando siempre, gracias

Date of experience: March 6, 2024
Iowa
1 review
0 helpful votes
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Perfect customer service
March 6, 2024

I've had multiple interactions and each time went perfect. They are so sweet and genuine and always fix my problem! Super quick too! Reply so fast I never have to keep checking!

Date of experience: March 6, 2024
Texas
1 review
0 helpful votes
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Great customer service
March 6, 2024

Had a problem with my order, but customer service was great help. They were quick to respond, and they were able to fix my order issue. Definitely will keep ordering since the clothing is great quality too, it exceeded my expectations.

Date of experience: March 6, 2024
California
2 reviews
0 helpful votes
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Happy mf customer
March 6, 2024

I'm extremely happy that customer service replied to me super fast and helped me out! Also I'm in love w my purchases!

Date of experience: March 6, 2024
California
1 review
0 helpful votes
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I ordered a trippy jumpsuit on sale, but was charged full price. Dollskill staff refunded me the difference within a couple days and I got the best piece of clothing I've ever owned. I can't take it off

Date of experience: March 6, 2024
Florida
1 review
0 helpful votes
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AMAZING COSTUMER SERVICE
March 5, 2024

I desperately needed an exchange due to an unfortunate circumstance. They went ahead and made an exception while being super nice and understanding. They responded super quickly.

Date of experience: March 5, 2024
Texas
1 review
0 helpful votes
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Helpful + responsive
March 5, 2024

Received a defective item- got a super quick response and solution. Thank you!

Date of experience: March 5, 2024
California
1 review
0 helpful votes
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Amazing, babe!
March 5, 2024

Fantastic customer support. Very personal and friendly. Luv this shop!

Date of experience: March 5, 2024
Canada
1 review
0 helpful votes
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Return issue
March 4, 2024

When following up on a return I made, the representative was super willing to help and even when I didn't have much information to provide on the situation, she was still eager to help however she could. In the end, my situation was resolved!

Date of experience: March 4, 2024
Australia
1 review
0 helpful votes
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AMAZING CUSTOMER SUPPORT
March 4, 2024

Talked too an amazing customer service worker called Lethaboo they where incredibly helpful and kind and helped me file a claim on route :)

Date of experience: March 4, 2024
Canada
1 review
0 helpful votes
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Great customer service
March 4, 2024

Had a wonderful return experience and issued a gift card promptly. Very friendly and fast customer service! Love ordering from Dolls Kill!

Date of experience: March 4, 2024
Pennsylvania
1 review
0 helpful votes
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I love their clothes
March 4, 2024

I love your clothes and shoes 😍 I got them super fast

Date of experience: March 4, 2024
Germany
1 review
0 helpful votes
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Lovely team
March 4, 2024

I've never been disappointed when ordering from Dolls Kill! Their clothing is special and the costumer service is even better. I got quick replies and the team was always understanding as well as helpful! <3

Date of experience: March 4, 2024
Idaho
1 review
0 helpful votes
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So my wife hadn't changed her email forever and her account had the old email addy she has no way to access. She ordered boots but they were a tad small and DK didn't have a larger size so no problem get a credit. Problem lol they email the return receipt and eventually the credit. So I contacted and the support team is awesome they helped me get the return label and all was good, oh they also helped me change her email on her account 😇 and they also helped me with the credit once the boots were received. Super fast responses to my emails and super helpful, Dolls Kill support team 10/10!

Date of experience: March 4, 2024
Florida
1 review
0 helpful votes
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Always a pleasure doing business
March 4, 2024

The dollskill customer service team will never fail to make you feel so supported even when you're going through a fashion crisis! I recently placed a physically large order due to a few pairs of shoes + the mesh top I ordered amidst the haul was missing. SUPER BUMMED OUT OBVIOUSLY but nonetheless I emailed the team to explained the situation and without hesitation or any hassle, had a replacement sent out immediately :) Ordering from any website is such a hit or miss but with dollskill you genuinely know they want to make sure you're truly happy

WE LOVE A GIRLS GIRL

Date of experience: March 4, 2024
California
1 review
0 helpful votes
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Great
March 4, 2024

Great help very fast easy and happy with it thank you dolls kill

Date of experience: March 4, 2024
GB
1 review
0 helpful votes
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Great Customer Service
March 4, 2024

So helpful in recommending new items and identifying what the model was wearing in order to help me locate other parts of the outfit. P.s. I have some of my favourite outfits from this store - THANK YOU DOLLSKILL!

Date of experience: March 4, 2024
GB
1 review
0 helpful votes
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💕
March 2, 2024

Great customer service and products. Thankyou so much 💕💅

Date of experience: March 2, 2024
New York
1 review
0 helpful votes
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Excellent customer service!
March 1, 2024

I ordered some goodies and paid the extra for shipping because why not? I messaged asking about my order being shipped since it hadn't shipped yet. I didn't complain I'm patient but with out me even asking they refunded my shipping just because it would be a couple days later! That is amazing customer service! I'm a forever customer now! Great job! Not to mention all the awesome stuff they sell! I can't wait to get my boots and bag so I can order more lol 😂

Date of experience: March 1, 2024