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Dolls Kill has a rating of 3.2 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.
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From quality clothes and killer styles to speedy delivery and distinctive customer support, the Dolls Kill clan slays the game. Gimme more forever 💞
Me encanta esta página, colecciono bolsos divertidos y raros y aquí los tienen todos y de alta calidad. Te solucionan cualquier contratiempo. Seguiré comprando siempre, gracias
I've had multiple interactions and each time went perfect. They are so sweet and genuine and always fix my problem! Super quick too! Reply so fast I never have to keep checking!
Had a problem with my order, but customer service was great help. They were quick to respond, and they were able to fix my order issue. Definitely will keep ordering since the clothing is great quality too, it exceeded my expectations.
I'm extremely happy that customer service replied to me super fast and helped me out! Also I'm in love w my purchases!
I ordered a trippy jumpsuit on sale, but was charged full price. Dollskill staff refunded me the difference within a couple days and I got the best piece of clothing I've ever owned. I can't take it off
I desperately needed an exchange due to an unfortunate circumstance. They went ahead and made an exception while being super nice and understanding. They responded super quickly.
Received a defective item- got a super quick response and solution. Thank you!
When following up on a return I made, the representative was super willing to help and even when I didn't have much information to provide on the situation, she was still eager to help however she could. In the end, my situation was resolved!
Talked too an amazing customer service worker called Lethaboo they where incredibly helpful and kind and helped me file a claim on route :)
Had a wonderful return experience and issued a gift card promptly. Very friendly and fast customer service! Love ordering from Dolls Kill!
I love your clothes and shoes 😍 I got them super fast
I've never been disappointed when ordering from Dolls Kill! Their clothing is special and the costumer service is even better. I got quick replies and the team was always understanding as well as helpful! <3
So my wife hadn't changed her email forever and her account had the old email addy she has no way to access. She ordered boots but they were a tad small and DK didn't have a larger size so no problem get a credit. Problem lol they email the return receipt and eventually the credit. So I contacted and the support team is awesome they helped me get the return label and all was good, oh they also helped me change her email on her account 😇 and they also helped me with the credit once the boots were received. Super fast responses to my emails and super helpful, Dolls Kill support team 10/10!
The dollskill customer service team will never fail to make you feel so supported even when you're going through a fashion crisis! I recently placed a physically large order due to a few pairs of shoes + the mesh top I ordered amidst the haul was missing. SUPER BUMMED OUT OBVIOUSLY but nonetheless I emailed the team to explained the situation and without hesitation or any hassle, had a replacement sent out immediately :) Ordering from any website is such a hit or miss but with dollskill you genuinely know they want to make sure you're truly happy
WE LOVE A GIRLS GIRL
Great help very fast easy and happy with it thank you dolls kill
So helpful in recommending new items and identifying what the model was wearing in order to help me locate other parts of the outfit. P.s. I have some of my favourite outfits from this store - THANK YOU DOLLSKILL!
I ordered some goodies and paid the extra for shipping because why not? I messaged asking about my order being shipped since it hadn't shipped yet. I didn't complain I'm patient but with out me even asking they refunded my shipping just because it would be a couple days later! That is amazing customer service! I'm a forever customer now! Great job! Not to mention all the awesome stuff they sell! I can't wait to get my boots and bag so I can order more lol 😂
Answer: Promoting RAPE CULTURE (tee shirt: "Dead Girls Can't Say No") is quite enough for ME to shun these monsters. Oh and ripping off artists. There's that too. How utterly selfish are you? Their stock is available elsewhere online. BOYCOTT!
Answer: Depends on the item, we typically recommend sizing up not down.
Answer: I don't completely know what you are asking, but if you wondering what size to get in an American size you would get a 10. The sizing scale is weird with all the countries, but there you go. If you have more questions or if I didn't completely get it, please write back. Kylie
Answer: I'm from the Uk and I thought mine was taking strangely long so I checked my email and it was in customs. Check out your email to make sure it isn't customs. As soon as you do whatever you need to release the order from customs, it will take 1-2 days to deliver to you:) If you're talking about the tracking order status that comes after placing an order then the tracking order status should appear on the website 3-4 days afterwards. The tracking order link doesn't work for me so just email one of the staff and they will be more than happy to link you to it.
Answer: I don't know if you've ordered from Dolls Kill but they have a huge inventory of unique merchandise and in-stock when everyone else is out and INCREDIBLE FRIENDLY customer service so honestly the reviews are honest on here. I'm sorry you might have had a bad experience but they went above and beyond with an exchange for me. Maybe you should reach out and see if you can resolve your situation with them? I'm in Dallas, TX and was blown away by how great they were to work with! :)
Answer: Hi Alana - orders placed before 2PM typically take 24-48 hrs to process so if you place the order RIGHT NOW with 2-3 day shipping, you'll receive it by Friday. If you need it sooner, we recommend next day shipping. Xoxo
Answer: Hi there! What's your order #?
Answer: Hi Karlee! Depends on what brand! Normally we recommend to size up if you're a half size or order what size you typically are when you're half size isn't available <3
Answer: Hi Veronica! Thanks for your question! Orders are processed M-F excluding Federal Holidays. If you place your order before 1pm PST, it will ship out that same day. The time in transit really depends on the shipping method you chose and on the destination. You can find detailed info about shipping transit times here: https://www.dollskill.com/shipping_service