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Domino's PizzaReviews 426

1.5

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Domino's Pizza Reviews Summary

Domino's Pizza has a rating of 1.5 stars from 426 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Domino's Pizza most frequently mention customer service, thin crust and delivery driver. Domino's Pizza ranks 173rd among Food Delivery sites.

service
170
value
157
shipping
96
returns
88
quality
149

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Paul C.
Pennsylvania
80 reviews
150 helpful votes
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Pretty good site
December 1, 2015

While I would give this site 4 stars instead of five is because they have to have a minimum sub-total of the delivery. Other than that, it's great. That's about it.

Date of experience: December 1, 2015
Florida
5 reviews
5 helpful votes
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Great pizza!
July 30, 2015

Still the best pizza after all these years! Online ordering is fast & easy and the thin crust pizza is the best because I don't like a lot of dough and the toppings can take center stage. They have such a wide selection it makes ordering just one pizza a challenge. If you're not in the mood for pizza, their sub sandwiches puts subway to shame. Their pasta bowls are to dies for. Their delivery is always 30 minutes or less and always arrives piping hot.

Date of experience: July 30, 2015
Canada
3 reviews
42 helpful votes
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Upset with dominos
June 11, 2015

I ordered over the phone. Ordered 1 pizza and Cinn Sticks. Get to the window and the girl hands me the pizza but nothing else. I mention I also ordered cinn sticks and she goes to the back and this man comes back with an attitude telling me he's the one who took the order and it would be a 10 min wait for Cinn Sticks if I wanted any. The whole reason for calling ahead is so that I DON'T HAVE TO WAIT! My special needs son in the back seat was upset that he wouldn't be getting cinn sticks.

I decide instead that I will use my coupon for free parm bites instead and we can see in the back and the guy is yelling to another working about US and the CINN STICKS! How RUDE! It was HIS FAULT and he's mad at us?! Seriously?! She tells us to go to the next window where I HAD TO ASK FOR MY CHANGE AND RECEIPT! I don't plan to ever go to this Dominos ever again! They just lost a good customer! P.S. I am NOT upset with the cashier. She was very nice to us the whole time.

Date of experience: June 10, 2015
Tennessee
8 reviews
36 helpful votes
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I've haven't had dominos in a while, so i thought i treat myself and my family. I spent $51.12 on dominospizza. I got an variety of food, from their sub sandwiches, NY style thin crust pizza, desserts, etc and i had to THROW it ALL away. All the food was terrible. The bread was tough, meat burnt, I tried to eat around and break pieces off here and there. I just got frustrated and angry. I threw it all out. WASTE of my money. The location i went to, is listed below. I didn't have a good experience.
5320 Nolensville Pike
Nashville, TN *******

Date of experience: May 18, 2015
GB
7 reviews
7 helpful votes
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Pizza tastes sooo good
November 3, 2014

Pizza tastes sooo good. Everytime i order i want more lol! The service is good too, depending where you live though. 5* pizza for me!

Date of experience: November 3, 2014
New Jersey
22 reviews
18 helpful votes
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The online ordering would be tits, if I didn't have to call every single time I order. Delivery is not an option on the website, for where I live. Carryout is the only option available & that does me no good, when I want it delivered.

Date of experience: April 5, 2014
Kentucky
3 reviews
6 helpful votes
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I AM IN LOVE with Dominos website and their food. I simply LOVE the fact that I can track my order and design my own profile. Everyone should definitely try ordering from Dominos online at least once! I promise it'll be awesome!

Date of experience: November 3, 2013
Louisiana
5 reviews
10 helpful votes
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I use there website often and it works great everytime! They even have special offers/coupons everytime. Papa John's website sucks!

Date of experience: August 19, 2011
Missouri
2 reviews
2 helpful votes
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DO NOT order from any Dominos in Columbia Mo, the Management is rude, the employees are not qualified to take an order correctly and the service over all is TERRIBLE! Especially the Dominos at this number *******030). OUr order was completely wrong and took nearly an Hour to get it when the store was 3 blocks away from our motel; after a 30 minute discussion the manager sarcastically said he would correct one part of our order my you this was at 10:30 PM and we were at a State Wrestling tournament. Our wrestlers didn't even get to eat the lousy order until nearly 10:00 at night and had to be at the arena at 7:00 A.M. the morning. The Mangers name was Will and he would not state his last name as I can see why. This one experience from ordering Dominos will change our minds from ever ordering from Dominos again. Oh and one more thing. They advertise "Take a picture and send it in? Well we did and I cannot find any where to upload the terrible food we received. If there was a Negative rating on reviews this woudl get the largest Negative Star rating Possible. Be Aware of ordering DOminos Pizza in Columbia, MO Address DOMINO'S 1502 COLUMBIA MO, Phone: *******030

Date of experience: March 28, 2011
Texas
1 review
1 helpful vote
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Horrible company and "service ". Can't really
Give a review of the Pizza though, because everytime I call (around 11:30p) I get"Domino's we're closed".

Date of experience: January 28, 2011
Illinois
1 review
2 helpful votes
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Just have to say that their new commercials are the most ridiculous I've ever seen in my life. They use REAL tomatoes? Wow. They're made by actual people and not machines?!? That will make me switch to Duminoes!

Date of experience: January 19, 2011
Colorado
3 reviews
7 helpful votes
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Website is ok, except it promotes an allegedly vastly improved product. Dominos sucked bad and it is improved but still tastes like a cheap product made with cheap ingredients and whats with the toasted cornmeal on the bottom? Its like eating sand.

Date of experience: October 26, 2010
Florida
1 review
2 helpful votes
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Don't know what I was thinking, but I gave in and tried their "new" recipe pizza... same as it ever was, one word "yuck". Why do people eat this garbage. It almost seems tough to make such a bad product.

Date of experience: July 10, 2010
Massachusetts
114 reviews
844 helpful votes
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I have to admit, I was VERY skeptical of trying the "new" Domino's pizza. I always knew it as AWFUL, the bottom of the barrel.

BUT~Finally gave in and ordered a pie. WOW it was definitely improved (of course, anything would be an improvement over that cardboard nastiness they always peddled). The crust was excellent and the sauce actually pretty tasty. I cranked out the 2 medium for $5,99 each deal, one pepperoni and one plain cheese. Not bad at all. I suggest you give this new 'recipe' a try if you haven't yet. The website order went through without a hitch, and it arrived pretty much on time and not cold or anything. Check it out.

PS~They have some coupons or deals on the website that you can check out before you order, although this current promotion seems to be the best deal by far. Oh... be sure to tip the driver well if you intend to order in the future and get quicker service.

Date of experience: May 17, 2010