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Dr. MartyReviews 567

3.8

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Dr. Marty Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the effectiveness of its products in improving their pets' health, energy levels, and overall well-being. Customers appreciate the quality of the ingredients and the noticeable benefits experienced by their dogs. However, concerns arise regarding the high cost of the products, which some find prohibitive, and significant issues with the return policy and customer service responsiveness. Many customers report frustration with the return process and a lack of personalized support, indicating a need for improvement in customer service practices to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
186
value
192
shipping
192
returns
47
quality
188

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Texas
1 review
2 helpful votes
Follow Ron K.
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I ordered Dr. martys dog food for my little 4 pound 10-month-old chiawawa,, well, my mistake, I looked for a puppy food, but I guess I missed it... Well, I wanted to return the adult dog food for their puppy food,, the bag was not opened. They advised me that I would have to send to back to them and wait for a refund. And then, I would I have to drive over ten miles to puchase Dr Marty's puppy food, that they sell that on line. Makes no sense, way way too many companies out there to choose from, I will send it back, pay the shipping, but will not order anything from them ever. Poor customer service

Date of experience: April 23, 2023
Kat J. — Dr. Marty Rep
over a year old

Hello Ron. My name is Kat, I am with Dr. Marty Pets. I apologize for any inconvenience you have experienced. Unfortunately, we are unable to make exchanges due to our automated returns system. Once a return is received and checked by our returns team, the order is automatically refunded. I would like to mention that Nature’s Blend Healthy Growth, our puppy formula, is available in retail locations as well as on our website. We hope you give us another shot in the future. If you ever have and questions, please do not hesitate to reach out. My email is kat@drmartypets.com. Have a nice day.

Pennsylvania
1 review
0 helpful votes
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Excellent dog food
April 24, 2023

Dr Marty's Natures Blend dog food is the first food my 2-year old lab looks forward to eating each day. My only wish is that it was not so expensive!

Date of experience: April 23, 2023
Arizona
1 review
0 helpful votes
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Miracle!
April 22, 2023

My 14 yr.old Coton was dying. Incessant Loud Honking Cough, all day/night. No longer could use doggy door, peeing in her bed. Sad. I finally watched this tortuously long video, bought 1 mo. Of food and it's a miracle. No more meds, cough. I can't believe my own eyes. It can't be a coincidence.
I'm now on the monthly plan. Thank you. She has her life back! She's still stiff in the morning but so am I. Thank you!

Date of experience: April 21, 2023
Sudan
1 review
0 helpful votes
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My dog Merle
April 22, 2023

Merle LOVES this food. I had quite a bit of puppy chow left so I've introduced it at a slower rate. He always eats the Dr Marty food first. Its a hit with him. I can't really tell a health difference because he is a high energy puppy. Time will tell there.

Date of experience: April 21, 2023
Texas
1 review
0 helpful votes
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My experience with your product.
April 22, 2023

I was excited to see that all 4 of my different breed dogs ate your food product as soon as I sprinkled it over their dry food. I usually buy them Kibbles and Bits. I can't afford to only buy your food but would love to. I wanted them to get the benefit of your product and loved that you said to sprinkle it over their regular food which is full of fillers and processed at a high heat, destroying any good ingredient. I believe in your product and one day, maybe can feed it exclusively to my fur babies. Thank you Marty.

Date of experience: April 21, 2023
New York
1 review
0 helpful votes
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My dog loves Dr. Marty. She eats it so fast. Prior she used to walk away from the food and even wait until the next morning to eat it.
As you may have noticed, my title read "but..." The but is the price of Dr. Marty's. It is obvious to see that the bags have much less volume and are smaller than regular dog food. For myself, A disabled person who lives primarily lives on once month SSDI checks,; I cannot purchase more than 3 bags a month and that does not last a full month. Then I have to finish the month off with her old food. Just a fact of life.

Date of experience: April 20, 2023
New York
1 review
0 helpful votes
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Not for large dogs.
April 17, 2023

It's a wonderful product if you have smaller dogs. Bags are too small for the price. Cannot afford to feed my big guys this food because they eat 5-6 cups daily a piece. Even with their kibble it doesn't last long. I wish the bags were bigger and the price was smaller.

Date of experience: April 17, 2023
Minnesota
1 review
0 helpful votes
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We have two small mix breed dogs. Taco is a 14 year old Pomchi and Bandit is a 4 year old Lashire. Taco has never had a problem with his food. I swear he could eat a bowl of termites and be just fine. However Bandit is very sensitive. At first we couldn't figure out what was wrong. He kept chewing on himself, littrally tearing his hair out, crying and, making himself bleed. The vets we took him to couldn't find anything wrong. We were giving him Benadryl and using special medicated shampoo that the vet gave us just so poor Bandit could get a little relief. I was starting to think that we might have to put him down just to end his suffering.

I began to suspect that it was the food that we were feeding him. As I looked at the packages I saw the list of (for lack of a better term) poison that it was made of. So we began to search for higher quality and cleaner food. As we tried these foods, Bandit began to slowly recover his fur started growing back and his chewing because less. However we just couldn't stop it completely no matter what we tried.

My wife sent me the video of Dr. Marty's and after talking about it, we thought we'd give it a try.

Bandit has been on it now for a little over a month as of this review. He has fully recovered. The recovery is truly amazing! His fur is now completely regrown. He no longer chews and cries. He's back to being full of life and, happy and playful. Taco has also gotten a lot more lively and his fur as soften. He used to just lay around, but now he too has more energy.

Yes, it's expensive. Yes, the bags are small and yes, it's not readily available in your local store. But from our experience the expense and inconvenience is nothing when compared to results.

If you really love your fur babies and want them to be healthy and enjoy life as we all want to, then I would strongly recommend that you stay away from the poison of the big name brand dog food and consider what you would feed them as you would consider feeding your own children.

In my 64 years of life, I've always had dogs. But I've never seen anything like this. Thank you Dr. Marty. You really are a lifesaver!

Date of experience: April 16, 2023
Alabama
2 reviews
0 helpful votes
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Very Happy Dog
May 4, 2023

Riley's in total love. I tell him to tell me if he wants some and he barks loudly. He gets really happy when he sees me getting them out of the cabinet. I couldn't be happier either

Date of experience: April 14, 2023
Missouri
1 review
0 helpful votes
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Picky eater approved!
April 14, 2023

My dog is a very picky eater and he is known to go on hunger strikes for up to 3 days if he does not like the food we offer him. He won't eat traditional kibble and he will only eat his Nom Nom if I put our meat leftovers on top. This is the first food that my dog will eat dry with nothing on top although, he of course prefers a bit of fresh salmon on top. I definitely have a spoiled dog.

Date of experience: April 14, 2023
Washington
1 review
0 helpful votes
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They love it.
April 14, 2023

Both mini Doxins love the food. I mix it with their regular food. Add a little water and they always eat it first. Even when dry its their go to food first. I can tell they feel better on walks as the 11 year old now walks up front with the 7 year old on walks instead of lagging behind.

Date of experience: April 14, 2023
Maryland
1 review
0 helpful votes
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My Dog
April 14, 2023

My dog is in love with his food. When I opened the bag and he smelled it he could not stop walking back and forth. I put some in the bowl with the other food and he only eat Dr Marty food. The treats are off the chain.

Date of experience: April 13, 2023
Washington
2 reviews
0 helpful votes
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I never know if my dog is going to like a food consistently or at all until I put it in his dish and set it in front of him. If he pauses for more than 3 secs before beginning to eat, I start to worry. Then if he steps back and sits down. He's reluctant which is not a good sign. Then if I tell him to eat his dinner and he still won't touch it...he's not going to. Not the case with his first bag, which he just finished a few days ago. Clean plate club every day. I just opened his second bag a couple of days ago and isn't eating it like the first bag. He was very reluctant the first two times only eating about half and wasting the rest. Last night wouldn't eat any more than 1 bite. I, too noticed a couple differences in the 2nd bag. I did everything the same and the water was not absorbing as it did before. Even after 10+ min there was at least 1/3 of the added water that had not absorbed into the food. The pieces quite formed. Spongy, but much firmer than before. It doesn't seem to be fully rehydrating like before. The color is different and the texture seems look similar to that of a wine bottle cork. I tried warmer water and still no success. I definitely have a feeling of satisfaction from the 1st bag. Chopper's mood, energy levels, and coat seem have seemingly improved in a matter of a few weeks.
Not sure what was different with the most recent bag though. He really was happy with it and never acted phinicky or reluctant once. Hopefully there is an explanation for the odd consistancy of the new bag and we can figure out a solution. Thank you..

Date of experience: April 12, 2023
Oregon
1 review
0 helpful votes
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I have both of my pups eating nature's blend and since they've made the switch I have seen amazing results with my pups over all health! Shinier coats, lots of energy, their breath doesn't stink nomore and they absolutely love their meal times they love the taste of nature's blend I recommend this product to any dog!

Date of experience: April 11, 2023
California
1 review
0 helpful votes
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Mousse loves Tilly's Treasures so much that I often catch him sniffing around the cupboard where we keep them. I'm a softy where Mousse is concerned so I appreciate having real meat treats with nothing else added in to give him. Every once in awhile when he's not feeling it at mealtime I cut one up and mix it in and he dives in. If you love your dog like I love Mousse, do yourself and your dog a favor and try Tilly's Treasures. You won't be sorry.

Date of experience: April 11, 2023
Texas
1 review
0 helpful votes
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Loved it!
April 11, 2023

I bought this for one of my grand dogs. He is 10 and suffers from arthritis. He absolutely loved the food. Now, my daughter said she has to purchase more of Dr Marty's food. We are hoping it will help his arthritis.

Date of experience: April 10, 2023
Colorado
1 review
0 helpful votes
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Best treats ever!
April 10, 2023

My dogs love your treats they even will start listening to me when I give them a treat. Seems like they have more energy than before!

Date of experience: April 10, 2023
Florida
1 review
0 helpful votes
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Jazzy Loves it
April 9, 2023

I can't even get the bag out & Jazzy goes crazy! 10-11lb. 7yr. Young Chi rescue & adopted. Her Vet Approved! I'm happy she's eating Healthy. Coat shiny, better poops, showing more playful. TY Dr. Marty & Staff. Also for your Great support & Caring. Mom Cindy.

Date of experience: April 9, 2023
Florida
1 review
0 helpful votes
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Amazing results,
April 9, 2023

My bully XL is only 2 years old. Started having problems with her hind legs. The veterinarian had said athritis. She had stomach issues, allergies.I heard of Dr. Marty's and I said. It's worth trying. Tonina can walk, Tonina runs and plays around Now! And no stomach issues. Best of all she loves the food! Thank you Dr. Marty. My fur baby is Happy!

Date of experience: April 9, 2023
North Carolina
1 review
0 helpful votes
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But not all the time.
She is 15 or almost 15. A Border Collie Mix who has several health issues so she takes several medications that affect her stomach.
She has become a picky eater, She links Nature Blend, MOST of the time, not as much as hot dogs, but this is so much better for her stomach problems.
She seems happier, when she does not want to eat, I use Nature Blend as a treat, it takes a longer time to feed her, but she eats it that way.

Date of experience: April 4, 2023

From the business

Our pets are our best friends. They are constant companions, great cuddlers, offer endless amusement and entertainment, and never let us down. With all that dogs and cats do for us, it’s only natural that we return the favor and do all that we can to provide them with the best possible care. That’s where Dr. Marty Pets comes in. From top-quality dog food and cat food, to supplements for joint health, to probiotics for digestion, Dr. Marty Pets is here to provide your furry friends with the best pet products available.


drmartypets.com
Woodland Hills, CA, United States
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