On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company demonstrates a mixed reputation among customers. Positive feedback often highlights the affordability, product quality, and timely shipping, particularly for events and gatherings. However, significant concerns arise regarding customer service, especially related to order fulfillment, return policies, and communication challenges. Customers frequently report dissatisfaction with shipping delays, unexpected fees, and unhelpful responses from support staff. The sentiment reflects a divide, with some customers expressing loyalty and satisfaction, while others feel frustrated and misled, indicating a need for the company to improve its customer service practices and streamline return processes.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Loved it. Especially now for xmas. I was looking for a red and black plaid table cloth. I have a square table all other table clothes were rectangle and only found this 1 on their site
I ordered this product for protection. Once received, it was exactly like the description and helped provide the protection that was needed. Also, the delivery was on time. This entire experience gave me peace of mind.
I have used this company an several occasions and have been very happy with them. My items have always arrived fast, and as expected. Very affordable for the quality, love it.
The quality of the items I purchased are awesome. Beautifully designed and they accentuate what my ideas of a beautiful table should look like. Everyone who sees it is awed. Thank you
I just wanted to leave a review because I was very nervous about ordering but I've ordered numerous times now and I am shocked how quickly my stuff shipped and the quality in which it arrives. I haven't had to return anything so I don't know about that aspect but as far as the quality and the shipping time, you can't beat it. So far the customer service has been amazing! Loved everything I've purchased so far.
Delivery time was only approximately a week this time on this order. Less time than some previous deliveries.
The items were also packaged better than several earlier orders that were shipped, which resulted in some of the items damaged or scratched.
Great products. The materials allow you to breathe easy without having a hard time. I have shared my experience with family and friends. I have ordered these masks for them.
Love the items I've purchased. It all goes great with the Theme that I went with for my Christmas decorations. Gotten so many compliments so far, can't wait for the rest of my family to see it.
These mini bamboo skewers were just what we needed to provide samples to showcase our product! So glad to have received them fast and when expected!
Quality of the product is great and it arrived faster than expected with the rest of the items. I didn't have to pay duty this time which was bonus. I cant wait to use it at my bestfriend's 50th birthday.
Arrived just in time to in sure my decor would look great with this accent color. I will definitely order the gold ones too.
Very fast service, assistance offered and items are reasonably priced. The colours of the favour bags are lovely and vibrant and good quality for the price
I buy linen from Efavormart all the time for my event design business, I absolutely love efavormart linen and I highly recommend.
Had the boxes made for my upcoming wedding. The boxes are very beautiful! This will make a beautiful addition to the wedding decor.
Easy to use! Just stunning! Was looking something easy to use and beautiful at same time for our backyard wedding! Now I've decided to use them as garland for Christmas!
This rosette 90 x 132 tablecloth is perfect for my event. The satin ribbon gives it the perfect sheen and I like that the size does not drag on the floor... its perfect for a standard 6 ft table.
My daughter's wedding is in December and I purchased the cupcake holder for her wedding.
We love it but one of the plates is cracked and the other has a dark spot on it.
I am going to use it anyway and cover the crack with cupcakes when we set it up.
I do not want to deal with returning the item, but the bubble wrap should have been around the plates instead of at the top of the box.
It's okay and i can order a couple more plates and tubes, since I love how this is going to look for the wedding!
Thanks!
I love how my DIY project turned out! Easy to install the peel and stick tiles around my curved wall. I am very happy with the results!
Arrived sooner than expected and in great condition! Acrylic can chip on corners but these were well packed and free of any chips. I included a pic of it all assembled, I'm using it for my Vitamix to reduce the sound.
Answer: I have ordered 4 times now. Exactly as pictured... even more beautiful in person.
Answer: I am not part of the company. But having ordered, and had delivered on time, numerous times, I can not figure out why people have a problem with this site? The quality was as described. I also ordered wedding supplies for the reception and had great raves over the products. So...?
Answer: Slow shipping time even when additional fees are paid for Expedited Shipping