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ELF Cosmetics enjoys a mixed reputation among customers, with many praising the affordability and quality of their products, particularly for beginners. Positive experiences frequently highlight effective shipping and packaging, as well as the brand's commitment to cruelty-free and vegan options. However, significant concerns arise regarding customer service, with reports of unresponsive support, order inaccuracies, and delays in reward redemption overshadowing positive interactions. Overall, while ELF's product offerings attract loyal customers, the company must address its customer service challenges to enhance satisfaction and trust.
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I bought the Ride or Die lip balm (cheeky cherry) and can honestly say it tastes like old lady perfume. So I hit up Elf customer support to find out if I got a bad tube or something else was messed up because there is no way they meant for it to taste like this! They answered my first inquiry with a few vague paragraphs BUT they never addressed the lip gloss taste in question. I sent 2 more inquiries and have heard nothing from the company. Leads me to believe the company is $#*!e and I won't spend money with them again.
I'm in love with the ELF products! I look gorgeous with all of them: my skin glows and my lips are nourished! Recommended to all my friends!
Good and Healthy products with fair prices, all my make up collection are from e. L. f, and the service is great too
Happy to shopping with you guys. The quality of the makeup is very good. The blusher and concealer have great pigmentation.
Elysha was extremely helpful with assistance in handling a minor issue that arose. She was quick to act and followed through to completion.
I love your products. Everything you do is phenomenal. I love the formulations and packaging. Everything is always delivered on time. I am satisfied.
Chewy offers incredible customer service and their prices are really hard to beat. In terms of price comparisons on items selling on chewy vs amazon, petco, or petsmart, chewy usually offers the lowest prices. I placed an order for terramycin (pres. Eye drops) which was around $28 on amazon but i was able to get for significantly less on chewy, around $20.
Keep in mind that e. L. f cosmetics is very inexpensive so don't have high expectations. With that being said, I believe for the price point, consumers are getting decent quality goods for the price. I've used their eyeliners, some of their eyeshadows, lipstick and accessories. Some of them match the quality of mid-tier brands from Sephora. You really have to try them out and see what products work for you.
I love that their website is easy to browse, they're in-stock in retail stores and online. You could get a lot of promotional discounts, offers and their shipping minimum is only $25+ to get free shipping. Anything that doesn't work out, I don't even bother returning. It's not worth it. E. l. F cosmetics run on affordability, so personally, I don't bother returning cosmetics less than $30 in any store. I just try to use it up a different way or give it away to someone I trust.
I just like shopping here. Thanks a lot for this service. Most of all I like on-time delivery and free shipping.
Some of my friends adore this brand and have got a lot of its products. I tried it too. I found several suitable products for my skin and used them. I can say it is good for its money.
Cheap beuty products but quality. I often buy eyeliners here. They are the best for me. Wanna try a foundation.
This is a cooler with lots of useful things for your skin. I have found this brand recently but I really like it because of its quality and variety. I think that's a great place for choosing a present for your friends.
Nice, Love this elf cosmetics brand. Affordable makeup with high quality formulation. I like their face and lip cosmetic range. Great collections and amazing packaging. Foundation is Super light weight on the skin also the lip balm makes lips feels hydrated as well as soft and moisturized.
Have tried several of their products so far, most of which was not terrible, but not that good. No special effect, no unique items. But for such price, I guess it is one of the best you can have. Otherwise if you're looking more for quality than a price, better try different brands.
Great present for my wife. Quick delivery and quality products keep me coming back holiday after holiday.
Uhhhh im just a kid can some one be kind and tell me what e. L. f is? I mean I know it is make up, but I wright reviews for how bad iready is so can some one help me out?
I have placed 3 orders so far with Elf. First and foremost I love almost everything I have gotten. The couple of items I didn't care for were preference issues, not quality. I wish they would expand their lines to include hair care! I wish they had more fragrance-free and sensitive skin items... I wish I could buy more from them! Second, the packaging is hands down BEST I have seen from a beauty/skin care company. Everything arrives in perfect condition. Sturdy boxes, appropriate packing material, etc. Finally, good value: affordable items in hand sizes. I can't say enough about how pleased I am to be an ELF customer.
Answer: No. Not once and I've used tons of their products over the years.
Answer: Yes for me they do. I love their products. I order on their website and there's so many more products you would not believe.
Answer: I haven't seen any however their website is a great way to find items you cannot find on the store shelf. They have a lot of products online far exceeding what they carry in the stores. I've tried many products here and I won't switch.
Answer: ELF Poreless Putty Primer I love because it helps even out your skin tone and blurs what you don't want others to see. You put it on and let sit 1/2 hour do not wash off then apply your cosmetics to follow. It stays fresh all day
Answer: Do products from ELF work good on woman who are older? Like past 65? I have products. Creams and such (to expensive but use till they are gone). I need face make-up and eyeliner etc. Any older woman on here?
Answer: Their sales are huge, definitely recommend to catch one