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ELF CosmeticsReviews 237

3.0

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ELF Cosmetics Reviews Summary

ELF Cosmetics enjoys a mixed reputation among customers, with many praising the affordability and quality of their products, particularly for beginners. Positive experiences frequently highlight effective shipping and packaging, as well as the brand's commitment to cruelty-free and vegan options. However, significant concerns arise regarding customer service, with reports of unresponsive support, order inaccuracies, and delays in reward redemption overshadowing positive interactions. Overall, while ELF's product offerings attract loyal customers, the company must address its customer service challenges to enhance satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
35
value
38
shipping
34
returns
17
quality
39

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District of Columbia
5 reviews
1 helpful vote
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I decided to make a present for myself and bought a bronzer on your site. I feel happy about the small present which I got with my order. Thank you a lot, I was very pleased.

Date of experience: January 8, 2019
Wyoming
2 reviews
0 helpful votes
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Not only affordable but also vegan friendly and the products smell really good. I recommend it and will buy again!

Date of experience: December 26, 2018
Canada
2 reviews
6 helpful votes
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I've loved Elf makeup since I was young. Their liquid eyeliner is my favourite eyeliner by far, the brush tip works wonderfully and can be reused after. Their eyeshadows where bad in 2013 but their new palettes are actually quite good! Definitely recommend Elf!

Date of experience: December 20, 2018
Arizona
4 reviews
4 helpful votes
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So many wonderful points to this line: affordable, goes on well, lip products last and taste/smell good, and to say it again, they're VEGAN and CRUELTY-FREE! The prices also entice you to get more than you thought you would.

Date of experience: December 13, 2018
Washington
4 reviews
23 helpful votes
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LOVE
December 11, 2018

I LOVE most of their products! Eye shadows, eyeliner, their brushes, lipsticks(especially the matte colors). The only thing I've never really liked is the foundations and powder. My skin is just very picky when it comes to those two things! But other than that, I love their products, and the prices are great!

Date of experience: December 10, 2018
Pennsylvania
2 reviews
2 helpful votes
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Good!
December 8, 2018

Pros
1. Inexpensive
2. Cruelty Free
3. Vegan
4. Doesn't Harm Animals
Con[s] [kinda?[
1. It isn't THAT pigmented, but it's still pretty good even if it's not as pigmented as I'd like it to be.

Date of experience: December 7, 2018
Alabama
195 reviews
363 helpful votes
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I love this site.
November 3, 2018

They make up is affordable and it blends well with my skin. I was amazed on how simple and easy I could order any product and receive it in a reasonable time. I would recommend them to others.

Date of experience: November 1, 2018
Clara R.
Oregon
514 reviews
613 helpful votes
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Bubble mask
September 10, 2018

Buy 2 elf products and get one free...of course i got the hydrating bubble mask and my skin feels so great lol

Date of experience: September 9, 2018
Minnesota
2 reviews
0 helpful votes
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Affordable good makeup
September 10, 2018

Elf is one of the best drugstore makeup brands. It's affordable and is good quality for the most part. Their baked blushes are my favorite.

Date of experience: September 8, 2018
Colorado
23 reviews
1 helpful vote
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Hit or miss brand
September 3, 2018

They have good and they have bad; their primers, bronzers, eyeshadow, brow pencil, highlighters, skincare, blushes are all great! But there baked blushes, baked highlighters, setting spray, foundations, etc are not! I hope this helped but you have to try it to know.

Date of experience: September 1, 2018
Illinois
13 reviews
65 helpful votes
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Must try
August 31, 2018

Elf has always been one of my favorite brands seeing as it's a brand that is cheap in price but not cheap in quality. I've never purchased an elf product that has disappointed me. My favorite product of theirs is the brow pomade. It's the only brow product that has satisfied me as much and is also cheap!

Date of experience: August 30, 2018
Bangladesh
3 reviews
3 helpful votes
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Elf has been the first makeup product I've ever used.
I still use it 2 years later and it by no means fails me.
The costs are high-quality and you truly get what you pay for...

Date of experience: August 26, 2018
Canada
1 review
0 helpful votes
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Best products.
August 23, 2018

Elf has been the first makeup product I've ever used. Love ordering from them. The site helps you choose which products are best for you.

Date of experience: August 23, 2018
Georgia
94 reviews
135 helpful votes
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Elf
August 20, 2018

I really like the eye brushes from Elf. They work better than expected, and they're only about a dollar each!

Date of experience: August 20, 2018
California
1 review
0 helpful votes
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Fav
August 14, 2018

What can I say this makeup product are my go too. I never leave the house with out it. Elf has been my first makeup product since middle school and now it my everything i love the quality of it it has great wonderful product. It last my a long time it not expensive they also have gre
Skin care product. Over all it's a great company

Date of experience: August 13, 2018
Georgia
13 reviews
19 helpful votes
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Elf has been the first makeup product I've ever used. I still use it 6 years later and it never fails me. The prices are amazing and you definitely get what you pay for.

Date of experience: August 12, 2018
Pennsylvania
4 reviews
25 helpful votes
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I love purchasing from Elf cosmetics! Not only do they offer affordable prices on their makeup, but they also ALWAYS include free products to try! Highly recommend!

Date of experience: August 9, 2018
Rhode Island
1 review
0 helpful votes
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Very good quality
August 8, 2018

This store provides cruelty free makeup and skincare for incredibly low prices, and very people friendly and usable.

Date of experience: August 8, 2018
India
2 reviews
1 helpful vote
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Good Products..
August 8, 2018

Love ordering from them. They always have great promotions for free products or discount codes. Most of the products are very affordable.

Date of experience: August 8, 2018
Arkansas
6 reviews
11 helpful votes
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Products
August 8, 2018

The elf brushes i believe are better quality as far as I can say than the eyeliner you only get a few uses out of it before it drys out

Date of experience: August 7, 2018