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The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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Confusing and seems to be nonsense. I do not know who pollster actually is.
I'm trying to get a loan out. You told me that if I use the solar thought I'd get a $30,000 loan if that's not the case then I shouldn't pursue with any further.
Waiting to see if qualifies for solar help which would reduce my monthly bill.
Please write letter, as my phone will not pick up calls with phone numbers not on my list of phone numbers. Jerry Lapish. ******* Round Lake Hwy. Brooklyn, Mi. *******
Not happy cost too much I'm looking for free electricity just doesn't sound good I live in gated 55 and older and not one customer can tell me that they are saving money!
I didn't want to know if your installers could call me. I wanted to know what government funding was going to pay for the solar devices. Your bait and switch processes should be banned.
Good. It is doing what Sunrun said would happen. However, friends and people around me have received cash rebate or incentive money back for the Sunrun Tesla battery installation in 2025. What happened to our rebate/incentive for installing this energy saving system?
The website says I can compare quotes from companies. But no, answer a bunch of questions just to get call backs from solar companies. I don't want that, and would never have filled it out if it ended in a phone call.
I responded to this fishing expedition because it said check to see if my zip code was eligible for $30,000 in solar and I have not been told anything
The sd says to check these zip codes that are eligible for the no cost solar.but they never appear. So you wind up giving your info instead..
Efficient
Anxious to see the results of getting Solar!
And the process of installing solar, and the ability to reduce my heating costs.
So far, so good, hmmm, 50 characters. Well, I've already got some solar panels (1 kw), but it would be great to double my current array (1 kw), if possible. I'm retired so the current rate of inflation with regards to the cost of commercial power and groceries is difficult to handle for a retired Forester such as myself.
Why don't you call me back concerning solar for my home? You state that I should receive a call back soon after providing my info?
I have filled out your request for personal info that after completing you have mentioned I would be called. You have failed to call me after inputting my personal information over 10 times and you have failed to call me back on any of these requests. Please call me right away! No where have you provided your phone number so that I could call you to move this process forward!
I currently have none. Hardly anyone onthe west side of Batavia. Had any installed. I was certain that many would get them as they had the roofs re-done, Due to the microburst.
It was easy to fill out and this is my first time seeing this message on my phone and I hope that I will qualify for the service
I have not had One Minute on site before i could even know what your web site is about, cut me some slack. Dude's or Dudette's
I wish the information came in such a way that I was immediately harassed by multiple insurance companies and solar companies. I would like to just get information and decide for myself.
It's been pretty easy. I am worried that I am going to be hounded from here.
It took 3 hours to install solar panels to cover 1/4 of our roof. This year monthly electrical price increased from $90.00 to $ 175.00.
I received a $300.00+= bill from SoCalEd recently. (Plus what I'm billed monthly from Sunrun). My bill has NEVER been this high. I'm disgusted with Sun- run... would never have had the solar installed (plus they left me with a leaking roof, which is make of tile) had I known what my monthly bill would run. I still do not have a copy of a signed 'Contract" with Sun Run! They are getting an "F" from me!
I am hoping this will make a difference (lower) my electric bill from SCE. It was $300.00 last month and I have 42 solar panels on my roof! Solar issues or SCE issue?…. What a rip-off! Sorry I' m paying the long "sentence" for the darn solar! G. Gerber
I don't think it matters what year I was born to get solar power That's all I got to say message popped up